Resolve app installation errors in Google Play Store (2024)

Clear the Google Play Store cache

1. Open the Settings menu on your device.

2. Go to Apps or Application Manager. (This option might differ depending on your device.)

3. Scroll to All apps and then scroll down to the Google Play Store app.

4. Open the app details and tap the Force stop button.

5. Tap the Clear cache button.

6. Repeat the steps above, but replace Google Play Store in step 3 with Google Play services.

7. Try to download the app again.

   See Also

   Fix videos and games that won't play - Android

   

Clear the Google Play Store data

If cleaning the cache of the Google Play Store and Google Play Services doesn't resolve the issue, try clearing the Google Play Store data:

1. Open the Settings menu on your device.

2. Go to Apps or Application Manager. (This option might differ depending on your device.)

3. Scroll to All apps and then scroll down to the Google Play Store app.

4. Open the app details and tap the Force stop button.

5. Tap the Clear data button.

   

When the cache and data are cleared, the Google Play Store error should be resolved. If not, continue to the next step.

Remove your Google account and then add it again

If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again.

1. Open the Settings menu on your device.

2. Under Accounts, tap the name of the account that you want to remove. If you're using a Google account, tap Google and then the account.

3. Tap the Menu icon on the top right corner of the screen.

4. Tap Remove account.

5. Restart your device and add your account again. Then try to download the app.