Applies to:Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Set up a repair for your Joy-Con controller.
General Troubleshooting:
Help with audio or video issues, power troubleshooting, error messages and more can be found on our support site. Try finding help for your issue using the links below:
For physical and liquid damage to the console:
If your system has been physically damaged or dropped into liquid, use the appropriate link below for assistance. Please note that these issues are not covered by warranty:
For all other issues:
- In order to find your best repair option, we need to find out exactly what kind of problem your system is experiencing. To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair or replacement options available to you.
- Warranty will be determined during the set up process for all systems. Please read our updated hardware, software, and accessory warranty.
