Release and reclaim a Voice number (2024)

This feature is available with Voice for Google Workspace accounts managed by your work or school. Sign in to your Google Workspace account.

When you have a number that you don’t want to use anymore, you can remove it from your Google Voice service. If you accidentally remove a number or want to reclaim a number, you can get it back.You have at least 30 days to reclaim a removed number. You can do this for numbers provided by Google Voice, but not ported numbers transferred from other service providers.

Release a Voice number

When a number is unassigned, you still have control over that number until it is released.

1. Sign in to your GoogleAdminconsole.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu AppsGoogle WorkspaceGoogleVoice.

3. On the left, click Numbers.
4. Check the boxes to select the numbers to release.
5. Press Release selected numbers.
6. Press Release numbers to confirm in the dialog.

Reclaim a Voice number

1. Sign in to your GoogleAdminconsole.

   Sign in using your administrator account (does not end in @gmail.com).

   See Also

   How to get an old phone number back: A complete guideYour account is disabled - Google Voice Help

2. In the Admin console, go to Menu AppsGoogle WorkspaceGoogleVoice.

3. On the left, click Users.

4. Point to the user that you want to assign a reclaimed number to and click Edit.

5. Assign the user the country or region and service address for the number that you want you reclaim.

6. In the Google Voice number field, click Change.

7. Click Add a filterNumber source.Make sure Recently Releasedboxis checked and click Apply.

8. (Optional) In the Search field, enter the number that you want to reclaim and click Search.

9. Next to the recently released number, click SelectAssign.