General Competency
Definition
Relationship Building is working to build or maintain ethical relationships or networks or contacts with people who are, or may be, potentially helpful in achieving work-related goals and establishing advantages. This could be people inside or outside the organization, stakeholders, clients, colleagues or others.
Behavioural Scales
Level 1
- Makes a conscious effort to establish and build rapport with others, including non-task related conversation (for example about weather, current events, etc.).
- Identifies and refers to areas of mutual interest as a means of establishing a personal relationship.
Level 2
- Meets regularly with others without specific objectives; maintains clear contact others to maintain relationship.
- May initiate opportunities designed to improve the longer-term working relationship with internal contacts.
Level 3
- Calls upon established relationships to gain entry to higher levels/decision-makers or to achieve an important goal.
- Understands and looks for opportunities to strengthen the relationship.
Level 4
- Identifies significant opportunities for contribution, identifies key external contacts and finds ways to make personal connections.
- Nurtures the relationship over time to build rapport and trust and develop a basis for future interactions.
Level 5
- Develops and maintains a network of relationships, both internal and external to the GNWT.
- Uses the network to identify opportunities, gather information, and seek input to problems, with a view to sustaining excellence.
Level 6
- Develop partnerships and maintains strategic relationships and partnerships based on an in-depth knowledge and understanding of each other's roles.
