What To Know
What do I do when someone steals my identity?
It is very important to act fast.
First, call the companies where you know fraud happened.
- Explain that someone stole your identity.
- Ask them to close or freeze your accounts.
- Then change your password or personal identification number (PIN).
Then visit IdentityTheft.gov or call 1-877-438-4338.
- Report the crime and get a recovery plan that’s just for you.
- You can create an account. The account helps you with the recovery steps and tracks your progress.
For Example
Why is it important to act so fast?
If you wait, the identity thief has more time to cheat you. That means there are more problems to fix. Acting fast means there should be fewer problems to fix.
Why should I use IdentityTheft.gov?
IdentityTheft.gov helps you fix problems related to identity theft, like these:
- mistakes on your credit report
- accounts that are not yours
- mistakes on your bills
- getting extended fraud alerts
IdentityTheft.gov also gives you a recovery plan just for you.
What comes first in my recovery plan?
The first step of your recovery plan is to call the credit bureaus. Ask the credit bureau for an initial fraud alert. It is free and lasts for 90 days. The fraud alert makes it harder for thieves to open accounts in your name.
The next step is to ask all three credit bureaus for a credit report. If someone stole your identity, your credit report is free. Look at your credit report for things you do not recognize.
How do I fix mistakes on my credit report?
Send a letter to the credit bureau to fix mistakes on your credit report. IdentityTheft.gov gives you letters that are filled out with your information. You can print the letter, sign it, and send it to the credit bureau.
How do I fix mistakes on my bills?
You might find mistakes when you read your bills. There might be charges you do not recognize. You can send a letter to the company that has the mistakes. Ask the company to fix those mistakes.
IdentityTheft.gov gives you letters filled out with your information. You can print the letter, sign it, and send it to the company. Use the address the company gives for disputes.
Then change your password and PIN with the company that has the mistakes on your bills.
How do I close an account that is not mine?
Your credit report might list accounts that you did not open. You can send a letter to the business that has the account. Ask them to close the account.
IdentityTheft.gov gives you letters that are filled out with your information. You can print the letter, sign it, and send it to the business. Send a copy of your Identity Theft Report with the letter.
A business might ask you to use a form to close an account. If they do, send that form.
What happens when my initial fraud alert expires?
You can put an extended fraud alert on your credit report. An extended fraud alert is good for seven years.
IdentityTheft.gov helps you place the alert. Contact each credit bureau to ask for an extended fraud alert. You might have to give them a copy of your Identity Theft Report.
