Recharging your prepaid service. (2024)

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Recharging your prepaid service. (1) Recharging your prepaid service. (2)

How can we help?

This support article will show you how to recharge your prepaid phone service.

How to recharge your prepaid service.

Now with additional payment methods and enhanced payment security for credit/debit card transactions, the best way to recharge your prepaid service is through Express Recharge or My Vodafone. You can access these pages without using your data.

You can also recharge:

  • By sending an SMS to 1511 with a relevant code and using your saved credit/debit card, PayPal account or your My Credit balance.
  • By calling 1511 from your Vodafone phone, following the prompts and using a credit/debit card, PayPal account or a voucher.

Can I opt-in to Automatic Recharge?

Yes. You can opt-in to Automatic Recharge by saving your credit or debit card, or PayPal account. On your prepaid plan's expiry date, you’ll be auto-recharged on the same plan as your most recent recharge. For more information, check out our Automatic Recharge support page.

How to pay for your recharge.

There are several payments methods you can use for your recharge.

Credit or debit card

You can recharge with:

  • VISA
  • MasterCard
  • American Express

By saving your credit card, you’ll be opted-in to Automatic Recharge. Paying with an unsaved credit card incurs a $1 card verification fee, which is then reversed within 7 days.

To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.

Voucher

You can get a voucher from over 20,000 outlets across Australia, including:

You can redeem a voucher online with My Vodafoneand Express Rechargeby SMS or over the phone using the 12 digit PIN.

To ensure you get the correct voucher for your recharge option, check out our vouchers page.

Redeeming a voucher for MyMix vouchers can only be done online.

PayPal

You can use your PayPal account to recharge online viaMy VodafoneorExpress Recharge.

You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.

Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.

Google Pay

You can use your Google Pay account to recharge online via My Vodafone or Express Recharge.

You’ll need to be signed up for Google Pay and have sufficient funds to pay for your recharge.

Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.

Apple Pay

You can use your Apple Pay account to recharge online via My Vodafone or Express Recharge.

You’ll need to be signed up for Apple Pay and have sufficient funds to pay for your recharge.

Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.

Alipay

You can use your Alipay account to recharge online via My Vodafone or Express Recharge.

You’ll need to be signed up for Alipay and have sufficient funds to pay for your recharge.

Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.

My Credit

You can use your available My Credit balance to recharge your service throughMy Vodafone.

Additional information

What happens if I don’t recharge my service?

If you don’t recharge for 120 days since the last time you recharged, your number will be disconnected and put into quarantine.

What else can we help with?

© 2024 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.

Recharging your prepaid service. (2024)

FAQs

Can you recharge a prepaid phone? ›

A prepaid phone plan is a great way to stay connected and flexible. But it also means you can run out of airtime at the worst moment. Whether you're at home or abroad, it's easy to recharge your prepaid phone online on Recharge.com.

How to top up a prepaid phone? ›

Recharge your way
  1. My Optus app. Download My Optus app to check usage, recharge and get support. ...
  2. Recharge online. Recharge online with your PayPal account, debit or credit card. ...
  3. Recharge via IVR. Call 555 to recharge, purchase a voucher & check your balance. ...
  4. Recharge via SMS.

What happens if I don't recharge my prepaid SIM? ›

If you do not recharge within 90 days, you will not be able to keep your existing mobile phone number, and your account will be deactivated.

How do I add minutes to my T-Mobile prepaid phone? ›

Refill now: Use a credit or debit card to refill your account balance without logging into your account. Pay using the IVR: Dial ​*ADD from your T-Mobile device or call 1-877-720-5195. Support of a Care expert will result in a $5 payment support charge.

How do I recharge my prepaid? ›

Let's explore these simple steps below:
  1. Go to Google Play Store or Apple App Store and download the mobile app.
  2. Once downloaded, open it and create an account if you are a new user. ...
  3. Select the “Pay Bills” icon.
  4. Click on Utilities. ...
  5. Then enter your Meter Number.
  6. Input the amount of electricity you want to buy.
Jan 26, 2024

What happens if I don't recharge my prepaid phone? ›

Once your prepaid period expires your account gets deactivated. But you will get a grace period during which you can reactivate your prepaid card by recharging it. In grace period you will not be allowed to make or receive any call.

How do I add money to my prepaid? ›

How do I add money to my prepaid card?
  1. Arrange for a paycheck or other regular payment to be directly deposited onto the card.
  2. Transfer money from a checking account or another prepaid card.
  3. Buy a “reload pack” to add a certain amount to your card.
Sep 6, 2024

How do I add minutes to my prepaid phone? ›

Add airtime by USSD code

If you have a prepaid phone you can easily use a USSD method to enter the code. Dial *(code)* (airtime pin)# and then call from your phone dialler. This code comes from your mobile carrier but a quick Google search will help if you can't remember. Search for (Airtime code + service provider).

How to recharge prepaid mobile? ›

How to Recharge Online on Paytm?
  1. Enter your prepaid mobile number.
  2. Select your mobile operator and circle if Paytm can't detect automatically.
  3. Enter the amount.

How do I check my prepaid balance? ›

Most cards offer one or more of these ways to check your prepaid card balance
  1. Automated customer service. You can contact customer service to check your balance. ...
  2. Live customer service. ...
  3. Online/Mobile App. ...
  4. Text message. ...
  5. ATM.
Sep 6, 2024

How long can I keep my prepaid number without recharge? ›

What if I do not recharge monthly? If you do not recharge after the validity of your existing recharge is over, you will not be able to make outgoing calls and messages. If you do not do any recharge in 90 days, your number might get disconnected.

How long does a prepaid SIM stay active? ›

Prepaid SIM Cards: Typically, prepaid SIM cards from major carriers come with a validity period, usually ranging from 30 days to a year. To keep your card active, you'll need to recharge it within this period. Some carriers offer auto-recharge options for added convenience.

How to check your T-Mobile prepaid balance? ›

Choose one of the following options to check your card's balance:
  1. Log into login.northlane.com/ to register your card for online access and to view your balance.
  2. Call the number on the back of the card: 1-800-522-7458. ...
  3. Text BAL to 445544 (standard messaging rates apply).

How long does T-Mobile prepaid last? ›

Most Prepaid accounts will cancel automatically after 120 days in Not Paid status when: The account runs out of available funds. Autopay/Autorefill is turned off.

What is the code for T-Mobile minutes? ›

Check minutes used: Dial #MIN# (#646#) and press Send.

Can you recharge a prepaid card? ›

You can usually add money to your prepaid card in several ways. You may be able to: Arrange for a paycheck or other regular payment to be directly deposited onto the card. Transfer money from a checking account or another prepaid card.

What are the disadvantages of a prepaid phone? ›

Prepaid Cons:
  • Top-up required: Can be inconvenient for those who prefer set-it-and-forget-it services.
  • Higher per-unit cost: Can be more expensive in the long run if not managed properly.
  • Fewer perks: Often lack the additional benefits bundled with postpaid plans.
Nov 7, 2023

Can I make payments on a prepaid phone? ›

Sign in to your AT&T Prepaid account. Select Make a Payment. Choose credit card, debit card, or checking account, and select Pay. Enter the amount you want to pay and select Continue.

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