receive-money - Western Union Money Transfer (2024)

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Choose how you want to receive money Cash pickup Bank account Flexibility to change the way you receive money Cash to Bank Account1 Last year, our customers made 268 million transfers Worldwide Reliable $80B annually Need to know when you will receive the money transfer? Need help?

Learn more

Choose how you want to receive money

Cash pickup

Bank account

Cash pickup
More than 6,100 agent locations¹in Thailand
1. Visit a Western Union location.
2. Provide your sender’s details, including the Money Transfer Contol Number (MTCN).
3. Show a valid government-issued photo ID.
4. Get your money once your details have been verified.

Find a location

Flexibility to change the way you receive money

Even though situations can change, it’s important that everyone still receives their money. That’s why Western Union® makes it possible to change the way you receive your money. Just follow the steps below.

Cash to Bank Account¹

Select ‘Update delivery method’ menu on WU.com and enter your tracking number (MTCN).
Fill in your information and bank account details².
Share the link with your sender to complete the transfer. Your sender must confirm the change in the delivery method.

¹Valid only for WU.com or Western Union® app transactions sent from United States, Great Britain, France, Italy and Germany.
²Please make sure that the receiver’s name accurately matches with the name provided on the transaction and with the details of the bank account owner. (Account details may vary by country.)

Last year, our customers made 268 million transfers

Worldwide

We’re in 200+ countries and territories.

Reliable

We’ve been moving money for over 145 years.

$80B annually

We make an average 31 transactions per second.

Need to know when you will receive the money transfer?

Track your transfer using your Money Transfer Control Number (MTCN). You’ll know instantly if the money is on its way or if it’s already available for pickup.

Track transfer

Need help?

For money transfers made via westernunion.com and app:

+66 21 01 8700

(English/Thai: 9:30 am to 7.30 pm, daily)
[email protected]

For money transfers made at agent locations, via ATMs and partner’s online banking platform – Krung Thai Bank, Bangkok Bank, Thanachart Bank, Thailand Post, Central Department Store, Bank of Ayudhya, Bank for Agriculture and Agricultural Cooperative:

Toll-free number:001-800-852-5385

(Thai: 8 am to 9 pm, English: 24/7)

Go to FAQs

¹Network data valid as of 30 June 2018

²Please use care when providing bank account information. Funds will bepaid intoin the bank account corresponding to account number you provide. The receiver’s account must be a local currency payout account.