Hey all, you will need to speak to our Terms of Service team in relation to any ban questions.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here:https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- ClickContact usat the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, chooseOrigin.
- Choose your platform.
- SelectManage my account, thenBanned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- ClickSelect contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko