- Quantum Fiber Overview
- Internet Review
Keeping it simple with speedy fiber
Quantum Fiber
available in
Speeds: 500–8,000Mbps
Data cap: None
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User Rating (99)◊
ViewPlans for Quantum Fiber
◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
Read disclaimers.
Our Quantum Fiber internet review
by Peter Holslin
Edited by Rebecca Lee Armstrong
Sep 10, 2024 Share
Quantum Fiber offers excellent value on fast fiber internet. You get fast download speeds and symmetrical upload speeds. You also get a Price for Life guarantee on all plans, no-cost installation, and included Wi-Fi gear. The 500Mbps plan is one of the best you will find anywhere.
Pros
- Multi-gig options
- No contracts or data caps
- Free installation and equipment
Cons
- Limited availability
- Limited selection of speed tiers
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Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts |Customer ratings | Quantum Fiber vs. the competition | Bottom line | FAQ
Jump to:
- Plans and pricing
- Speed and data caps
- Fees
- Installation, equipment, and contracts
- Customer ratings
- Quantum Fiber vs. the competition
- Bottom line
- FAQ
Compare Quantum Fiber internet plans and pricing
| Package | Speed | Order online |
|---|---|---|
| Up to 500 Mbps | Up to 500Mbps | Check for pricing |
| Up to 940 Mbps | Up to 940Mbps | Check for pricing |
| Up to 1 Gig | Up to 1,000Mbps | Check for pricing |
| Up to 3 Gigs | Up to 3,000Mbps | Check for pricing |
| Up to 8 Gigs | Up to 8,000Mbps | Check for pricing |
Read disclaimers.
Quantum Fiber speeds: What’s best for you?
Most netizens would be happy with Quantum’s Up to 500 Mbps plan. Upload and download speeds of 500Mbps are perfect for a household of three or four people. You will have plenty of bandwidth to support streaming, gaming, and video calls on multiple devices, all at the same time.
We recommend gig or multi-gig speeds, though, if you have a bigger household. You may also need multi-gig speeds if you handle very large files like raw video, host videoconferences, or livestream gameplay. Even if you have a cable or DSL connection from Quantum Fiber from the curb to your front door, Quantum Fiber is known for speed and reliability. The faster plans ensure you can tackle pretty much anything without a hiccup.
Quantum Fiber’s data caps
You’re in luck—Quantum Fiber has no data caps. That means you can use the internet as much as you like without worrying about overage charges or throttled speeds.
Get connected to Quantum Fiber
Enter your zip code below to see a listing of the top internet providers available in your area. Perhaps a Quantum Fiber plan is in your future.
Our favorite plan: Quantum Fiber’s Up to 500 Mbps plan is an unbeatable fiber deal. You get excellent speeds for a mid-sized household, plus unlimited data and no need to sign a contract.
Quantum Fiber deals and promotions
Quantum Fiber is offering Price for Life, which lets you keep your monthly rate for as long as you keep your plan. Terms & conditions apply.
Get the Deal
Quantum Fiber internet fees
| Cost | |
|---|---|
| 360 Wi-Fi equipment | Included with plan price |
| Additional 360 Wi-Fi pods | Up to four included with plan price |
| Installation fee | Included with plan price |
Quantum Fiber internet installation, equipment, and contracts
Installation is free and easy with Quantum Fiber. Your technician will help you set up the 360 WiFi gear and help you decide whether you need to create a mesh wireless system using additional pods.
Quantum Fiber installation and equipment
We recommend the included 360 Wi-Fi system for almost all customers. The mesh system includes up to four 360 Wi-Fi pods that you set up around the house to ensure a consistent connection, and it comes with excellent security features to keep your personal data safe.
Setup is easy. Simply follow the instructions on Quantum’s website and use Quantum’s app to create your network and activate your 360 Wi-Fi pods after you’ve connected them to power. The app is also the best way to troubleshoot connection problems in case any crop up in the future.
If you haven’t had Quantum Fiber at your address before, you may need to schedule a technician to help with the installation. They’ll help you determine the best spot for your WiFi 360 gateway and determine whether you need additional pods to ensure coverage throughout your home.
Pro tip: Don’t bother with your own router
Using the 360 Wi-Fi gateway from Quantum is easy and free, and it’s the best way to access your Quantum Fiber internet. If you have one of the multi-gig plans, you may even get a new Wi-Fi 7-certified setup.
If you need extra Ethernet ports, check out our expert guide to the Best High-Speed Network Switches of 2024. If Quantum Fiber starts charging a rental fee in the future, you might want to switch to your own gear. Take a look at our Best Wi-Fi routers guide for some great options.
Quantum Fiber internet contracts
There’s no requirement to sign an annual contract when you get Quantum Fiber. You can cancel any time, and you don’t need to pay an early termination fee.
Quantum Fiber internet customer ratings
| Speed Rating | Price Rating | Reliability Rating | Customer Service Rating | Overall Rating | |
|---|---|---|---|---|---|
| Quantum Fiber customer satisfaction rating | N/A | N/A | N/A | N/A | N/A |
| Average rating* | 3.8/5 | 3.4/5 | 3.7/5 | 3.7/5 | 3.7 |
*Based on our annual customer satisfaction survey
We don’t feature Quantum Fiber in our annual customer satisfaction survey. However, the service gets great reviews on forums such as r/centurylink on Reddit and
Quantum Fiber’s Facebook page.
Customers (especially ones who switched from cable internet providers) gave Quantum a big thumbs-up for its symmetrical speeds and reliable connection. Quantum also gets props for having unlimited data and no contracts. They say it’s hard to use your own router and worry you might have to pay rental fees in the future, since equipment isn’t included in the Price for Life guarantee.
How Quantum Fiber compares to the competition
| Provider | Prices | Speeds | User ratingΔ | Order online |
|---|---|---|---|---|
| Check for pricing | 500–8,000Mbps | N/A | View Plans | |
| $19.99–$120.00/mo.§ | 75–2,000 Mbps | 3.7/5.0 | View Plans | |
| $40.00–$280.00/mo.¶ | 300–8,000Mbps | 3.3/5.0 | View Plans | |
| CTAM Plans | $34.99–$54.99/mo.# | 100–1,000Mbps | 3.4/5.0 | View Plans |
ΔBased on our annual customer satisfaction survey.
Read disclaimers.
Xfinity and Mediacom are two of Quantum’s main competitors. While they give you more plans to choose from—and lower prices on their lowest speed tiers—you just can’t beat Quantum’s symmetrical speeds.
Quantum also has the edge over Optimum, its main fiber competitor. It’s true that Optimum can get you sweet fiber speeds and low prices—at least for the first year of your service. Unfortunately, after those 12 months, you can expect to see massive price hikes on your Optimum plans. Quantum doesn’t goof around with promo prices, so you get a direct price straightaway.
Is Quantum Fiber internet right for you?
It’s smart to get Quantum Fiber no matter what your internet needs are. You can get better internet with fair terms and more benefits than you would from a cable provider.
Shop Quantum Fiber Internet
FAQ about Quantum Fiber
Is Quantum Fiber the same as CenturyLink?
Quantum Fiber and CenturyLink are under the Lumen Technologies umbrella. They’re different names for basically the same service. Quantum Fiber is the brand for fiber internet, and CenturyLink is the brand for DSL service. You get the same speeds and prices on a Quantum plan as you would from CenturyLink fiber, but your Price for Life guarantee may change if the plan’s name changes.
What are the benefits of Quantum Fiber?
Quantum Fiber’s benefits include symmetrical multi-gig speeds, unlimited data, and no contracts. Also, you get installation and equipment at no extra charge.
Is Quantum Fiber legit?
Yes, Quantum Fiber is totally legit. It’s the same service as CenturyLink, just under a different name. Quantum Fiber gives you fiber-optic speeds of up to a whopping 8 gigs at a reasonable price, and you won’t need to worry about contracts or data caps. Better yet, most households will have plenty of bandwidth with the 500Mbps plan, which rings in at just $50 per month.
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
Disclaimers
Quantum Fiber vs. the competition (return to top)
*Limited availability. Service rate in select locations only. Taxes and fees apply. New Quantum Fiber Customers Only.
†Limited availability. Service and speed in select locations only. Price for Life: Offer available to new and existing customers located in qualifying markets and cannot be combined with other promotions or offers. Offer not available with Instant Internet service, Instant 360 WiFi service, or at bulk service properties. Limited time offer.
¶Optimum disclaimers
w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Terms apply.
For 1 yr. w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Max auto renews after 12 months at then prevailing rate (currently $15.99/mo). Price subject to change. Terms apply.
#For 1 year. Plus activation, installation, modem rental, taxes & fees. Price includes $10/mo discount for autopay and paperless billing.
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