Overview
What is ShippingEasy?
ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking…
Read moreLearn from top reviewers
ShippingEasy is a great product and I recommend it very strongly to whoever is considering this product.
Rating: 10 out of 10
April 13, 2022
Vetted ReviewVerified User
We use ShippingEasy mainly to generate USPS labels on items we sell online. The product eliminates having to manually input customers' addresses in order to generate postage a...
Manager - Other
CFO
Kens Trading Co., Inc.
6 years of experience
Stay away, unless you enjoy headaches
Rating: 2 out of 10
August 30, 2020
IncentivizedVetted ReviewVerified User
I don't always ship packages with my company, as probably 85% of my business is service-based. However, a couple of times a year when I do a clear out of products that I obtai...
Executive - Other
Tarot Consultant
Tucumcari Tarot
1 year of experience
Rating: 10 out of 10
October 1, 2019
IncentivizedVetted ReviewVerified User
Our company uses ShippingEasy to manage our inventory across multiple online marketplaces, to manage our shipping, and for email marketing to our customers and email list. The...
Executive - Corporate
Owner
Hey Viv Inc
2 years of experience
We love ShippingEasy and it has really made our lives a lot easier
Rating: 9 out of 10
July 5, 2019
IncentivizedVetted ReviewVerified User
We use ShippingEasy for our whole organization as an all-in-one shipping solution that integrated with our BigCommerce store. We also use it for our email marketing campaigns ...
General Manager - Other
Operations Manager
Red Hawk Rifles
1 year of experience
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Pricing
View all pricingStarter
$5.00
Cloud
per month 50 shipments per month
Basic
$29.00
Cloud
per month 500 shipments per month.
Plus
$49.00
Cloud
per month 1,500 shipments per month.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://shippingeasy.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $5 per month 50 shipments per month
Product Demos
Bundles and ShippingEasy
YouTube
Fulfillment by Amazon and ShippingEasy Inventory
YouTube
In-depth ShippingEasy Demo
YouTube
Product Details
- About
- Integrations
- Tech Details
What is ShippingEasy?
ShippingEasy Video
ShippingEasy: An E-commerce Shipping Platform
ShippingEasy Integrations
- Shopify
- Shopify Plus
- WooCommerce
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Volusion
- Squarespace
- Cratejoy
- Shift4Shop
- Ecwid by Lightspeed
- QuickBooks Online
- PrestaShop
- OpenCart
- OneSaas by Quickbooks
- Stripe Payments
- Webgility
- Xero
ShippingEasy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content?
- Business Problems Solved
- Pros
- Cons
- Recommendations
ShippingEasy is a versatile shipping management software that offers numerous benefits for businesses of all sizes. Users appreciate the program's ability to offer cheaper shipping methods on platforms like eBay, such as Parcel Select, which helps in saving money for both sellers and buyers. Small businesses find ShippingEasy to be a headache saver when it comes to order management and shipping. The intuitive nature of the software allows users to easily understand and put it into action, streamlining the shipping process.
One of the standout features of ShippingEasy is its ability to batch print and ship orders at discounted rates. This saves users valuable time and allows them to streamline their entire shipping operation. Additionally, the software's excellent uptime and great support staff have received high praise from users. The dedicated customer service team is always available to assist with any issues that may arise.
ShippingEasy's comprehensive features are highly valued by users. The software automatically completes orders, sends customers shipping and tracking information, reduces the number of steps required for orders, and consolidates orders and shipments from multiple marketplaces in one location. This not only saves time but also helps businesses handle more volume with fewer people.
Users appreciate that ShippingEasy allows them to check rates of different carriers quickly, saving time and making the shipping process more efficient. With ShippingEasy's discounted rates that beat those of online marketplaces, businesses can restore profits on lower-weight items shipped via USPS First-Class. Moreover, the software significantly reduces the time and effort spent on preparing shipments, notifying customers of shipping activity, and tracking shipments.
ShippingEasy serves as a one-stop-shop for all shipping needs, offering features like bulk order printing, robust email marketing capabilities, inventory management, and 3PL operations support. By simplifying shipping tasks and optimizing operations, ShippingEasy improves workflow and customer service while reducing costs associated with order fulfillment.
Overall, ShippingEasy has proven to be an invaluable tool for businesses in various industries. Users appreciate its ease of use, time-saving features, discounted rates, and excellent customer service. With its ability to streamline the shipping process and provide a centralized platform for all shipping needs, ShippingEasy is a valuable asset for any business that ships products regularly.
Easy to use: Users have consistently mentioned that ShippingEasy is easy to use. Many reviewers have expressed their appreciation for the user-friendly interface, which simplifies their order management and shipping processes.
Integration with multiple platforms and providers: Several users have praised ShippingEasy for its seamless integration with various ecommerce platforms and shipping providers. This feature allows them to efficiently manage orders from different sources in one place, streamlining their workflow and saving time.
Outstanding customer service: The exceptional customer service provided by ShippingEasy has been highly regarded by many users. They value the prompt and helpful assistance they receive when facing any issues or inquiries.
Shipping Charges for Generating Cost Shipping Reports: Some users have found the shipping charges for generating cost shipping reports to be tricky and suggest improvements. They feel that the current system does not provide clear information about the charges, causing confusion and frustration.
Limited Carrier Options and No International Shipping: Several users mentioned limited carrier options as a drawback of the software. They express disappointment with the lack of access to international shipping services and note that this limitation restricts their ability to fulfill orders globally. Additionally, users mention that the absence of international shipping insurance options adds further inconvenience.
Difficulty in Finding Customer List: Users find it difficult to locate their customer list within the software interface. They suggest having a separate block or section dedicated specifically to displaying and managing customer information on the Home page for easier access.
According to user reviews, the most common recommendations for ShippingEasy are:
- Users suggest that the software fix the issue with autosyncing on Shopify. This improvement would enhance the overall user experience and streamline order management.
- Reviewers recommend utilizing the paid service offered by ShippingEasy for insurance claims processing. This feature provides added convenience and peace of mind when dealing with lost or damaged shipments.
- Many users highly recommend ShippingEasy as an all-in-one solution for shipping needs. With its comprehensive features and integrations, it simplifies the shipping process and eliminates the need for multiple tools or platforms.
Reviews
(1-4 of 4)
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ShippingEasy is a great product and I recommend it very strongly to whoever is considering this product.
Rating: 10 out of 10
April 13, 2022
JL
CFO
Kens Trading Co., Inc. (Wholesale, 1-10 employees)
Vetted Review
Verified User
6
years
of experience
Use Cases and Deployment Scope
We use ShippingEasy mainly to generate USPS labels on items we sell online. The product eliminates having to manually input customers' addresses in order to generate postage and labels.
Pros and Cons
Import data from various online sales apps.
Generate USPS postage
Keeps records for easy tracking
Likelihood to Recommend
If you are selling your product online, especially on multiple websites, this product makes it really simple to consolidate and control your online sales on one platform.
Most Important Features
Reduce time
Reduce workload by employees
Easy to learn and use
Return on Investment
For minimum monthly fees, it reduces probably 20% of workload of one of my employee
Program is really simple to learn.
Works well for our company!
Alternatives Considered
Workgroups DaVinci and Fedelta Point of Sale
ShippingEasy works well across multiple apps and offers better interface, in my opinion
Other Software Used
BigCommerce, QuickBooks Online
Stay away, unless you enjoy headaches
Rating: 2 out of 10
Incentivized
August 30, 2020
ES
Tarot Consultant
Tucumcari Tarot (Retail, 1-10 employees)
Vetted Review
Verified User
1
year
of experience
Use Cases and Deployment Scope
I don't always ship packages with my company, as probably 85% of my business is service-based. However, a couple of times a year when I do a clear out of products that I obtained for review purposes I need to ship packages both domestically and internationally. I use the Ecwid e-commerce platform and chose Shipping Easy due to its integration with my store site.
Pros and Cons
Easy to understand interface.
Low monthly fee.
Likelihood to Recommend
If you don't mind having to manually input orders and have time to deal with the software issues then sure, this might be a decent option for you. But if you need to be able to ship quickly and consistently, then you are better off to pick another company.
Return on Investment
Shipping deadlines missed.
Inability to offer international shipping.
Loss of sales.
Alternatives Considered
Pirate Ship and PayPal Here
Using PayPal for shipping worked ok for clients who paid with PayPal but was not a good option for those who submitted payment elsewhere. I have since switched to Pirate Ship and it is far more reliable and easy to work with.
Support Rating
1
I had been using this company for probably the first two months with no real issues, but to be fair I also didn't send a lot of packages. However, when I DID need to use the platform, I realized that the orders from my shop were syncing inconsistently, forcing me to manually input orders in order to get them shipped. I had placed a fairly sizeable amount of money in my Stamps.com account, but when it came time to add more funds my payment method was declined, even on a card that had several thousand dollars credit. I call (which took forever) and they say that it is an anti-fraud measure and that I have to call Stamps.com to get the block taken off. I do so, they do so and I go back to try and purchase postage, still no luck, card declined. Reach out again to be told it wasn't their problem, that I needed to take it up with Stamps.com. However, I could purchase postage directly from Stamps.com, but then my balance didn't always update in ShippingEasy. I'd give a zero if I could. Now don't get me wrong, I understand that things are slowed down with COVID, but the utter lack of assistance or even a sense of urgency when it came to resolving my issue was staggering. I must have reached out 5-6 times within the span of a week with little change in the situation. Horrible customer service. Then I canceled the service and got charged for another two months.
Rating: 10 out of 10
Incentivized
October 01, 2019
VV
Owner
Hey Viv Inc (Apparel & Fashion, 1-10 employees)
Vetted Review
Verified User
2
years
of experience
Use Cases and Deployment Scope
Our company uses ShippingEasy to manage our inventory across multiple online marketplaces, to manage our shipping, and for email marketing to our customers and email list. The main reason we use ShippingEasy is the inventory management. Without it we would not be able to track and adjust our inventory as items are sold. Because the system adjusts the inventory numbers quickly across the marketplaces it prevents overselling.
Pros and Cons
Setting up inventory is easy and is done automatically when you import products from a marketplace.
Once you set up an item in inventory you can list the item on another marketplace, import from that marketplace into ShippingEasy and it automatically syncs that item to the SKU already set up.
ShippingEasy can be set up to sort orders and set up shipping presets so orders can go through creating shipping labels quickly.
Likelihood to Recommend
ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after.
Return on Investment
We rarely have an out of stock. As long as we enter the correct amounts to start an item in inventory ShippingEasy tracks and adjust across marketplaces as we make make sales.
We use the ShippingEasy marketing service which they helped us set up. It allows us to send emails to customers and is set up to work in accordance to marketplace customer contact policy. It is automatic and saves us time.
Excellent customer care means we worry less because we know immediate help is a phone call or chat away.
Alternatives Considered
Stitch Labs
ShippingEasy was less expensive and offered more marketplace connections than Stitch Labs. ShippingEasy charges for a basic shipping program and then you can decide to add on inventory and marketing for an extra, reasonable fee. It's easier to control our costs that way. ShippingEasy has phone customer service at all levels which Stitch Labs did not offer at our service plan level. That made it difficult to communicate with Stitch Labs. Hands down we are thrilled that we switched from Stitch Labs to ShippingEasy.
Support Rating
10
ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.
Other Software Used
BigCommerce, GoDaddy, Yotpo
We love ShippingEasy and it has really made our lives a lot easier
Rating: 9 out of 10
Incentivized
July 05, 2019
NH
Operations Manager
Red Hawk Rifles (Sporting Goods, 1-10 employees)
Vetted Review
Verified User
1
year
of experience
Use Cases and Deployment Scope
We use ShippingEasy for our whole organization as an all-in-one shipping solution that integrated with our BigCommerce store. We also use it for our email marketing campaigns for sales and automated, triggered response emails to new customers, return customers, etc. It really is a good an all-in-one solution that helps a small organization like ourselves save a lot of time and makes our life a lot easier by integrating fairly seamlessly into our BigCommerce platform.
Pros and Cons
ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.
Likelihood to Recommend
ShippingEasy is perfect for our shipping needs. It allows for a smaller organization to ship a much larger volume more easily especially with the flexibility of the shipping rules. The email marketing campaign and marketing tools really help out a lot as well. They have more functionality and are a fraction of the cost of Constant Contact. So for an online retail platform like us, it really is an invaluable tool.
Return on Investment
ShippingEasy has really had a positive impact overall on our business. It is very simple to use and the flexibility of the shipping rules has more or less automated shipping. So for a small organization like ourselves, it allows us to reduce overhead by not having to have multiple employees to ship.
It also has helped reduce overhead significantly by switching our email marketing from Constant Contact. It is about a 10th of the price and has more functionality. So that was definitely a no-brainer
All in all, ShippingEasy helps us reduce overhead the most in labor. It is extremely easy to use so a lot less of our time is devoted to shipping concerns such as manually entering shipments like before and making sure shipment information is transferred over to BigCommerce, or doing return labels. Everything integrates so well it is essentially automated.
Alternatives Considered
QuickBooks Desktop Enterprise
We used to use the Quickbooks shipping option to ship all of our orders. This was clunky and time-consuming. Especially since Quickbooks is not exactly known for being lightning fast. We would also then have to manually transfer over shipment data into BigCommerce which was slow as well. But with ShippingEasy everything is practically automated so now we can have one person ship orders using one solution and it integrates into our entire system making everything a million times easier.
Other Software Used
BigCommerce, Constant Contact, inkFrog
