Key Takeaways
- Coverage from Progressive is available in all 50 states.
- Progressive offers a good number of add-ons with its various types of coverage.
- Progressive’s Snapshot®program can help drivers save on auto insurance.
As the second-largest insurance company in the country, Progressive offers a wide range of coverage options and discounts for its customers. It’s a solid choice for car insurance but it also offers home, life, renters, RV, travel and more types of insurance.
We at the MarketWatch Guides team dove deep into Progressive’s various insurance offerings considering average rates, customer reviews and more. Take a look at our ratings of Progressive below.
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Progressive Insurance: Summary Review
Flip Card Progressive Insurance Rating
MarketWatch Rating 4.7 / out of 5 stars
Rating is based off of MarketWatch Methodology Guidelines
Rating breakdown
Industry Standing 4.9 / 5
Availability 5 / 5
Coverage 4.9 / 5
Cost and Discounts 4.5 / 5
Customer Experience 4.4 / 5
Our Take
Progressive’s strong digital experience and its range of coverage upgrades make it a great pick for many types of insurance. And while it doesn’t offer the cheapest rates all the time, we found it offers good rates for some drivers like 21-year-olds and people who have DUIs on their record. Getting a quote from Progressive is a good idea when you’re shopping around for coverage.
How We Rate Progressive Insurance by Category
| Overall Rating | 4.7 |
| Industry Standing | 4.9 |
| Availability | 5 |
| Coverage | 4.9 |
| Cost and Discounts | 4.5 |
| Customer Experience | 4.4 |
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| Overall Rating | 4.4 |
| Industry Standing | 4.3 |
| Coverage | 4.6 |
| Cost | 4.4 |
| Customer Experience | 4.2 |
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Progressive Industry Ratings
We take into account multiple industry and customer ratings for Progressive when scoring the company. Below are a few major ones we reference throughout the article.
AM Best: A+
Better Business Bureau (BBB): A
National Association of Insurance Commissioners (NAIC) Complaint Index: 0.89
Trustpilot: 1.2
BBB customer rating: 1.1
Progressive Insurance Reviews: What Customers Say
Analyzing hundreds of reviews on platforms like the BBB, Trustpilot and Google showed us a few things about Progressive. Here’s what we found.
Where Progressive Excels
Most positive Progressive reviews are about the experience working with agents. Reviewers routinely mention helpful agents who maintain pleasant tones and assist them through stressful situations. One reviewer on the BBB said Progressive’s customer service representatives were so helpful they deserved a raise.
Where Progressive Falls Short
Progressive has some negative feedback from customers for the way their claims were handled. Some reviewers on the BBB disagreed with the company’s decision on who was at fault and were disappointed. Others said communication was lacking during the claims process and they had a hard time getting connected with a person on the phone. For the most part, Progressive is no different in its negative reviews than other major insurance companies.
We reached out to Progressive for a comment on its negative customer reviews, but received no response.
Progressive Auto Insurance
Our Overall Rating
4.7
Key Takeaway
Progressive car insurance can be worth it as the company has a wide selection of auto insurance policies, add-on coverage options and highly app.
Progressive Auto Insurance Coverage
Progressive offers a wide range of coverage options. Whether you want to cover just the minimum required in your state or add options like custom parts coverage, you have many choices with Progressive.
Progressive Auto Coverage Highlight: Custom Parts and Equipment (CPE)
This option from Progressive can cover modifications you’ve done to your vehicle. Perhaps you installed a top-of-the-line sound system or customized the wheels. If you get into an accident, you’d want to replace those parts, too. While most insurance companies don’t cover modifications, you can cover these types of components with Progressive.
Minimum Coverage
Liability insurance coverage compensates other parties when you cause an accident. It’s required in nearly every state. Bodily injury and property damage liability are usually required. Some states also require uninsured/underinsured motorist coverage and personal injury protection.
| Coverage | Description |
|---|---|
| Bodily injury (BI) liability | Covers medical bills and lost wages for other parties when you are found at fault for an accident |
| Property damage (PD) liability | Covers repair costs for other parties if you’re found at fault for an accident |
| Uninsured/underinsured motorist | Covers your repair costs and medical bills up to a limit if the driver who caused an accident doesn’t have enough insurance |
| Personal injury protection (PIP) | Covers your medical bills, lost wages and death benefits no matter who caused the accident |
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Read more: Liability Car Insurance
Full Coverage
When you see the term full coverage, it typically includes liability insurance with any other state requirements plus comprehensive and collision coverage. Medical Payments is another option you can add.
| Coverage | Description |
|---|---|
| Collision coverage | Repairs or replaces your vehicle after an accident no matter who was at fault |
| Comprehensive coverage | Repairs or replaces your vehicle after non-accident events like fire, theft or severe weather |
| Medical payments (MedPay) | Covers your medical expenses up to a limit no matter who caused the accident |
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Read more: Full-Coverage Car Insurance
Progressive Car Insurance Cost
Progressive’s annual full-coverage cost of $2,326 per year is about 13% cheaper than the national average of $2,681 annually. Below, you can see how Progressive compares to the national average for a variety of driver backgrounds.
Progressive Car Insurance Costs
| Age | Progressive Full-Coverage Monthly Cost | National Average Full-Coverage Monthly Cost | Progressive vs. National Average |
| 16 | $540 | $519 | 4% |
| 21 | $327 | $349 | -6% |
| 25 | $226 | $256 | -12% |
| 35 | $194 | $223 | -13% |
| 45 | $194 | $214 | -9% |
| 55 | $170 | $198 | -14% |
| 65 | $174 | $202 | -14% |
| 75 | $210 | $232 | -9% |
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| Risk Factor | Progressive Full-Coverage Monthly Cost | National Average Full-Coverage Monthly Cost | Progressive vs. National Average |
| Clean | $194 | $223 | -13% |
| Speeding ticket | $237 | $270 | -12% |
| Recent accident | $263 | $299 | -12% |
| DUI | $225 | $323 | -30% |
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| Risk Factor | Progressive Full-Coverage Monthly Cost | National Average Full-Coverage Monthly Cost | Progressive vs. National Average |
| Good credit | $194 | $223 | -13% |
| Poor credit | $301 | $446 | -33% |
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Progressive Car Insurance Discounts
Progressive offers a wide range of discounts for different types of drivers to save money.
Progressive Auto Insurance Discount Highlight: Accident Forgiveness
While accident forgiveness is usually an add-on you have to purchase, Progressive offers Small Accident Forgiveness automatically. This keeps your rate the same if you have a claim under $500. You also get Large Accident Forgiveness if you’ve been with Progressive for five years and haven’t filed a claim. Progressive does sell standard accident forgiveness in addition to these automatic discounts.
Progressive Snapshot
Snapshot is Progressive’s usage-based program that awards discounts based on your driving habits. It tracks things like braking, acceleration, late night driving and mileage. You’ll save the most if you drive cautiously and have a short (or nonexistent) work commute.
List of Car Insurance Discounts
Progressive offers more car insurance discounts like:
| Car Insurance Discount | Details |
|---|---|
| Multi-policy | Save for bundling multiple types of coverage with Progressive |
| Continuous insurance | Get a discount based on how long you were with your previous insurance company |
| Teen driver | Applies for families with drivers age 18 or under |
| Good student | Students with a B average or better save |
| Distant student | Applies to families with full-time students who attend school over 100 miles from home without a car |
| Multi-car | Get a break for insuring multiple vehicles with Progressive |
| Discounts for how you buy | Savings apply if you get an online quote, sign online, use paperless documents, pay in full and use autopay |
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Progressive Homeowners Insurance
Our Overall Rating
4.3
Key Takeaway
Progressive offers a good number of discounts for homeowners insurance with nationwide availability.
Our research shows that while Progressive isn’t the cheapest provider for homeowners policies, it is a decent option for affordable home insurance. Below, we’ll go into detail on costs, coverage and our thoughts on choosing the insurer for homeowners protection. Regardless of which provider you choose, we recommend comparing multiple quotes to find the best deal.
Progressive Home Insurance Cost
Progressive home insurance costs can be expensive with an average of $4,077 for a $350,000 home for a single owner. However, your quotes may vary based on your location, home size, credit score, claims history and more. To help you see what Progressive homeowners insurance may cost for your particular home, we’ve highlighted sample quotes below.
| $250,000 | $350,000 | $450,000 | $750,000 | |
|---|---|---|---|---|
| Progressive | $3,191 | $4,077 | $5,089 | $8,612 |
| National Average | $1,981 | $2,511 | $3,062 | $4,669 |
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Progressive Home Insurance Quotes
We reached out to Progressive for home insurance quotes to give you an idea of how much coverage can cost:
| Location | Home Square Footage | Monthly Cost | Total Cost Per Year |
|---|---|---|---|
| McKinleyville, Calif. | 1,344 square feet | $69 | $829 |
| Charlotte, N.C. | 1,595 square feet | $76 | $914 |
| Marlton, N.J. | 1,706 square feet | $81 | $979 |
| Mechanicsburg, Pa. | 2,144 square feet | $57 | $688 |
| Schertz, Texas | 2,346 square feet | $143 | $1,716 |
| Richmond, Va. | 2,112 square feet | $79 | $954 |
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Progressive Home Insurance Discounts
Progressive offers several discounts to help lower the cost of your home insurance premium, these include:
| Progressive Home Insurance Discount | Discount Details |
|---|---|
| Bundle home and auto | You can save up to 7% on your policy when you bundle home and auto insurance with Progressive. |
| Safety and alarms discount | You may be eligible for a discount if your home has burglar or fire alarms. Discounts are also available for other safety features, including automatic sprinklers and security systems. |
| Quote in advance | You can get a discount for shopping at least 10 days before your policy starts. |
| New purchase | You may earn a discount if you’re purchasing a new home or switching from a current renters policy. |
| Receive documents by email | If you receive your policy documents through email, you qualify for this discount. |
| New home construction | If your home is new or under construction, you could get a discount on your premium. |
| Pay-in-full discount | Paying for your 12-month home insurance policy up front may earn you a discount. |
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What Factors Affect Home Insurance Costs?
Your home insurance quote from Progressive will be based on various factors, such as your location, claims history and property details. Here are a few key factors that determine how much you’ll pay for home insurance:
- Location: Your state and ZIP code factor into how much you’ll pay for your home insurance premium. States near coastal areas or areas prone to natural disasters tend to have the highest rates.
- Claims history: Homeowners who filed a claim in the past three to five years can expect to see higher home insurance rates. Speak to a Progressive representative to get a more accurate home insurance estimate.
- Property details: Homes that have special features such as a pool may have higher home insurance premiums. Many home insurance companies view special features as an added liability risk to the insurer.
- Coverage needs: If your home has a high value, you can expect to see a spike to your home insurance premium. A higher dwelling limit is often needed with more expensive homes to combat the cost of repairs or a rebuild following a disaster.
- Deductible: Homeowners will have a higher insurance premium if they choose a lower deductible. If your budget allows, you can raise your deductible to ensure lower rates.
Progressive Home Insurance Coverage
Home insurance policies provide financial protection to cover the cost of losses to your home and personal property after a covered event, such as a natural disaster or theft and vandalism. Progressive offers the following standard types of home insurance coverage.
| Progressive Home Insurance Coverage | Description |
|---|---|
| Dwelling coverage | This insurance pays for damage to your home and anything permanently attached to it, such as your garage, roof, chimney, countertops and cabinets. |
| Other structures coverage | This protects other structures on your property, including unattached garages, gazebos, decks, patios, sheds and fences. |
| Personal possessions coverage | This covers your belongings if they’re stolen or damaged. This can include electronics, furniture, clothes and tools/power equipment. Items are covered even if they aren’t directly stored in your home. |
| Loss of use | If your home is damaged from a covered loss and you can’t stay there, this insurance covers a hotel, rent and food expenses. |
| Personal liability | Personal liability coverage pays for a lawyer and court fees if someone sues you or a family member you live with for injuries or damage to their property. |
| Medical payments | This insurance coverage pays for medical bills if someone else is hurt at your home or on your property. |
Read more: What Do Homeowners Insurance Policies Cover?
Progressive Home Insurance Options: Add-ons
Homeowners can also add the following coverages to customize their policy:
- Water back-up: This covers water damage from backed-up sump pumps and sewer systems.
- Personal injury: This add-on option covers your legal fees and additional damages from slander or libel lawsuits, lawsuits against you for wrongful entry or malicious prosecution and wrongful eviction.
Progressive Home Insurance Review
Progressive ranks 14th out of 35 providers for the best homeowners insurance in 2024 and our research team rated it a 4.4 out of 5. While Progressive can be expensive for some, its wide range of discounts, benefits and coverage options makes it a worthwhile choice. Its customer service is also strong and the company has a great reputation in the industry.
However, we recommend not limiting yourself to getting Progressive quotes when buying home insurance. We’ve provided a free tool and reviews of our top providers for you to get started:
- Liberty Mutual home insurance
- Allstate home insurance
- Farmers home insurance
- State Farm home insurance
- Nationwide home insurance
- Erie home insurance
- USAA home insurance
- American Family home insurance
Progressive Renters Insurance
Our Overall Rating
4.3
Key Takeaway
Progressive offers easy-to-understand renters coverage with a few upgrade options.
Progressive provides affordable renters insurance on average, though some competitors offer cheaper average rates. Below, we’ll go into more detail about its costs and coverage, and we’ll summarize our thoughts about buying a policy from the company.
Read more: Best Renters Insurance Companies
Progressive Renters Insurance Cost
The average price of renters insurance from Progressive is around $15.42 a month, which is slightly above the national average of $15. However, pricing may change based on your coverage level and available discounts. We recommend that you compare renters insurance quotes at multiple coverage levels to see which is right for you.
Progressive Renters Insurance Coverage
Progressive coverage plans for renters can come with these protections:
| Progressive Renters Coverage | Coverage Details |
|---|---|
| Personal property | If your belongings or other parts of your property are damaged from accidents, you’re covered up to a certain amount. |
| Loss of use | If you are displaced from your rental, this coverage provides you with payment for temporary living expenses. |
| Personal liability | Covers cost for damages incurred by guests or their property in your rental. |
| Medical payments | Pays for the cost of medical bills from accidents on your property. |
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Read more: What Does Renters Insurance Cover?
Progressive Renters Insurance Add-ons
In addition to the coverages mentioned above, you can also include water backup and personal injury protection.
Progressive Renters Insurance Review
Progressive renters insurance scores average compared to other options in our review. It has good availability around the country, reasonable rates and many discount options. While it might not be one of our cheapest renters insurance picks, you may still find great coverage with the company. The only drawbacks are that policies require a down payment and contracts are underwritten by a third party (so you won’t deal with Progressive directly).
Below you can compare some of our top picks for the cheapest renters insurance to get your search started:
- Lemonade renters insurance review
- Toggle renters insurance review
- Nationwide renters insurance review
- Allstate renters insurance review
- State Farm renters insurance review
- American Family renters insurance review
- USAA renters insurance review
Progressive Life Insurance
Purchasing a life insurance policy from Progressive allows you to provide a safety net for your loved ones in case you pass away. A life insurance policy is a contract that provides a payout to your beneficiaries when you die, as long as your premium is paid and the policy is active.
Progressive Life Insurance Quotes
Depending on your coverage level, age, health and other factors, your life insurance rates can be anywhere from $10.12 to $190.80 per month. Progressive is not the cheapest life insurance company, but it offers relatively affordable coverage. You can get life insurance quotes from Progressive online or through a local agent to see what it would cost for you.
Progressive Life Insurance Coverage
Progressive offers several life insurance policies through eFinancial. Term life policies provide coverage if you pass away within a set number of years, while permanent policies such as whole, life, universal and final expense last your entire life.
Here’s a look at the different life insurance policy options Progressive offers:
- Term life: Choose a term of 10, 15, 20 or 30 years for your life insurance policy, which will protect your loved ones in case you pass while they still depend on your income.
- Final expense: Designed to cover your funeral costs, hospital bills and related expenses.
- Short-term: A one-year policy that provides short-term coverage if you’re just starting out with life insurance or have a temporary gap in coverage.
- Whole life: Standard permanent insurance option that covers your life at a fixed premium. It builds cash value at a fixed rate over time, which you can borrow against.
- Universal life: Permanent policy that lets you change your payment and death benefit amounts over time.
Read more: What Is Life Insurance?
Progressive Life Insurance Review
Overall, Progressive is a serviceable option with plenty of coverage choices. However, it is not one of our top picks for life insurance and you’ll be able to find a better policy elsewhere. Even so, we recommend comparing multiple companies before choosing a provider.
Below are some of our top picks that you can compare in our comprehensive reviews:
- Ethos life insurance
- Bestow life insurance
- Fidelity life insurance
- Nationwide life insurance
- Mutual of Omaha life insurance
Progressive Insurance: Additional Coverage Policies
In addition to the policies already mentioned, Progressive also offers the following types of coverage:
- Motorcycle insurance
- Boat insurance
- Recreational vehicle insurance
- Utility and All-Terrain Vehicle insurance
- Classic car insurance
- Golf cart insurance
- Pet insurance
- Travel insurance
- Health insurance
- Dental insurance
- Vision insurance
- Flood insurance
- Business insurance
- Umbrella insurance
- Event or wedding Insurance
- Phone and electronics
Progressive Motorcycle Insurance
In addition to car coverage, Progressive offers liability, collision and comprehensive motorcycle insurance. Vehicles that can be protected include sport bikes, touring bikes, scooters/mopeds, custom motorcycles, classic motorcycles and more. It is our second overall choice for motorcycle insurance and the cheapest motorcycle insurer.
To find out approximately how much motorcycle insurance costs for your vehicle, you can get quotes using our free tool.
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Progressive Boat Insurance
You can get everything from sailboats to pontoons insured by Progressive. Coverage is similar to other vehicle policies, but there may be restrictions depending on the age and value of your boat. We ranked it as both the best and cheapest boat insurance in 2024 due to its many discount offerings, coverage options and great claims process.
However, Progressive may not be the best or lowest boat insurance cost option for you. Start comparing other options for boat insurance and get quotes using our free tool:
- Geico boat insurance
- Allstate boat insurance
- State Farm boat insurance
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Progressive RV Insurance
If you’d like to insure your recreational vehicle or motorhome, Progressive has you covered. A policy can cover all classes of motorhomes, trailers and campers with add-ons for vehicle/belongings replacement and emergency expenses. In our research of providers, we found that it was the best insurer and the second cheapest RV insurance provider.
However, they may not be the best option for your situation. You can get RV insurance pricing with our free tool and compare company reviews below to find the best deal:
- Geico RV insurance
- State Farm RV insurance
- Allstate RV insurance
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Progressive ATV Insurance
As part of their recreational vehicle insurance division you can cover your ATV or UTV for a reasonable price. The same discounts available with an auto policy are also available for ATV and UTVs. Progressive offers add-ons to replace your vehicle and the items in it and cover emergency costs if you break down.
Progressive Classic Car Insurance
While Progressive does not specialize in insuring classic vehicles, you can get coverage for your antique or older car with the company. Coverage is provided through Hagerty, which is one of our top picks for classic car insurance. We recommend comparing plenty of quotes before making a decision to find the right policy for the best price.
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Progressive Pet Insurance
In partnership with Pets Best, Progressive offers customizable pet insurance coverage for dogs and cats. These plans cover veterinary visits and expenses from sickness or injury. While Pets Best is not one of our picks for the best or cheapest pet insurance providers for 2024, we recommend comparing options from it and other companies to get the best deal.
Below we’ve provided some of our top picks for you to compare and a free tool so you can get free pet insurance pricing:
- Lemonade pet insurance reviews
- Spot pet insurance reviews
- ASPCA pet insurance reviews
- Embrace pet insurance reviews
- Fetch pet insurance reviews
Progressive Golf Cart Insurance
Unlike many providers, Progressive offers insurance for your golf cart. So if you own one or want to insure a fleet of golf carts for your business, you can get coverage here. Plans are typically quite cheap and can cost as low as $75 annually, according to the company.
Progressive Travel Insurance
Progressive offers five different traveler insurance plans through its partner InsureMyTrip. This company connects you with insurance providers that meet your needs. While Progressive is not one of our best or cheapest travel insurance policy providers, it is a good idea to get quotes.
Below we’ve linked some of our top providers and their comprehensive reviews so you can start comparing:
- Travelex travel insurance
- Nationwide travel insurance
- Faye travel insurance
- Allianz travel insurance
- Trawick travel insurance
Progressive Health Insurance
Through the provider eHealth, Progressive offers personal and business health insurance policies. The company matches you with the personalized choices for you out of 13,000 options in its network of over 180 carriers. Policies available include individual, short-term, Medicare/Medicare Supplement, dental and vision insurance options.
Progressive Flood Insurance
As both an add-on to home/renters and an individual policy, you can purchase flood insurance to protect you from environmental hazards caused by excessive water. This coverage protects your home’s foundation and several appliances, such as stoves, dishwashers and refrigerators. Consider your location and flood risk to determine if you need flood insurance.
Progressive Business Insurance
If you need protection for commercial vehicles, property or workers’ compensation, Progressive has plenty of coverage options at your disposal. Most policies offer basic liability coverages in addition to cyber insurance and car insurance for most types of business vehicles. While Progressive doesn’t offer as much as other companies, it can still be a serviceable option.
Progressive Umbrella Insurance
For expanded liability coverage or additional protections not under other policies, Progressive has umbrella insurance plans for you to choose from. You can get up to 5 million dollars in liability protection for your auto and home policies along with coverages for legal issues, vacation rentals and accidents that happen overseas.
Progressive Event Insurance
If you are having a large event like a wedding, some venues may require you to get liability coverage to protect from damages during the event. Progressive offers event insurance to cover damages incurred to property, persons and belongings through Event Helper.
Progressive Phone Insurance
If you would like to insure your electronics such as phones, consoles or televisions, Progressive has coverage available for replacements and repairs. Plans tend to be cheaper than those offered by other top providers, so it is worth checking out Progressive’s offerings.
Reviews on Progressive Insurance: The Bottom Line
Overall, Progressive is a reliable choice for many types of insurance. It has strong coverage options in auto insurance and home insurance, which makes it a good option for bundling coverage. We recommend comparing a quote from Progressive when you shop for insurance.
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Progressive Insurance: FAQ
Below are some frequently asked questions about Progressive insurance:
Yes, Progressive has an A+ financial strength rating from AM Best, a site that determines a company’s creditworthiness and trustworthiness for consumers.
Progressive and Geico are two of the most popular insurance companies in the nation. Progressive has a few more coverage options than Geicoand Geico generally has higher customer service ratings than Progressive. Both providers offer competitive car insurance quotes for the industry.
Progressive allows customers to cancel at any time by phone, mail or email. You can cancel your coverage immediately or schedule an effective cancellation date in the future. If you already paid for the period, you’ll get a prorated refund for the canceled portion.
Progressive is a property and casualty insurer that was founded in 1937 by Joseph Lewis and Jack Green. Now the company is available nationwide and assists customers in finding coverage with its team of over 38,000 agents.
Progressive does not offer rental vehicle insurance policies and, like most companies, offers coverage under their auto plans. However, should you get into an accident or become stranded, some travel insurance policies may have add-on coverages that can help pay for damages and expenses.
A Progressive customer service agent can be reached at (888) 671-4405.
Progressive insurance policies must be canceled over the phone or by mail or email and cannot be canceled online or on the app.
Progressive insurance locations are in all 50 states of the United States and its headquarters is in Mayfield, Ohio.
Vanguard Group, BlackRock Fund Advisors and Wellington Management own the majority stake in Progressive insurance.
You can cash a check from Progressive at any bank at any time as long as you own your car outright and fulfill all legal obligations. If you do not own your car, you will have to have your lien holder sign the check first before it can be cashed or deposited.
How We Rate Insurance Providers
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best auto, home and life insurance companies. We collected data on dozens of insurance providers to grade the companies on a wide range of ranking factors. Learn more about how we rate insurance providers in each industry below:
- Auto Insurance: Our team has analyzed more than 130 auto insurers based on their industry standing, availability, coverage, cost and discounts, customer service, and technology. We evaluate both national and regional insurers to determine the most reputable options on the market. Learn more about our auto insurance methodology.
- Home Insurance: We assessed dozens of home insurance providers and created a scoring system to compare each company’s quality and service. We took a comprehensive look at insurers’ reputations in the industry, coverage offerings, average costs and customer service. See our rating process in more detail in our home insurance rating methodology.
- Life Insurance: Our team has researched and ranked more than 30 life insurance companies using an in-depth scoring system that analyzes brand trust, coverage options, availability and ease of use, and riders. We look at how customizable each provider’s policies are to fit consumers’ needs. To learn more, read our full life insurance methodology for reviewing and scoring providers.
*Data accurate at time of publication.
If you have feedback or questions about this article, please email the MarketWatch Guides team at [email protected].
