Symptoms
The appliance may experience a performance issue, or an internal software module panic during high XCOPY requests from hosts.
See Also
Best Xcopy Alternative in Windows 11, 10, 7, XP (Video Tutorial)Robocopy vs Xcopy: What Are the Differences Between Them? - MiniToolHow to Clone Hard Drive via Command Prompt? Here Are 2 Ways! - MiniToolCause
- This issue only affects PowerStoreOS 3.0 and above.
- The symptom tends to occur when the source data for XCOPY requests is highly fragmented. The issue may depend on historical data usage or other environmental factors. Under such conditions, internal XCOPY flush processes typically become loaded and slow.
- Eventually, when a stream of high XCOPY requests is received, it may end up delaying internal metadata cache operations in time, resulting in performance degradation, and potentially leading to an internal software module or node panic.
Resolution
Contact Technical Support for further assistance.
Permanent fix:
The issue is planned to be fixed in a future release.
Affected Products
PowerStoreOS
