PIP award review backlog could take ten years to clear (2024)

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  Adam · 2 days ago

  My current PIP Award is until end of December 2026. Am I going to be called for an assessment now or nearer the end date? I only ask as I am housebound and worried sick that I'm going to called for an assessment under the new scheme and don't know what I can do as I am unable to leave my home.

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  Michael · 4 days ago

  The new changes to Pip that took effect in the 01st week of September is the DWP's attempt to expedite waiting times. Various new companies have taken over the role of Pip assessments - the goal is to reduce waiting times on all Pip claims, including people awaiting Pip reviews.

  You won't notice ANY difference in the procedure or in the assessment itself. However, you might find your Pip reviews start to speed up somewhat.

  Please find reference to detail here:

  https://www.benefitsandwork.co.uk/news/haas-health-assessment-advisory-service-has-taken-over-pip-and-wca-assessments
  

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  FS · 4 days ago

  My anxiety is just constantly at a high level, my claim is until feb 25 and I filled in the review form and sent it back two months ago. So is no one being reviewed right now?? What does this mean?

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  Jen · 4 days ago

  Just had another text from them, to say that they still have my review form, pending review, and that I might still need an assessment. I get these texts every 3 months, it would seem - this is the 3rd one. Initial 2.5 year PIP award ends this November, but I still qualify - no changes.

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  Mick · 6 days ago

  I'm due to send my review form back next week so from the looks of it I'm looking at long wait to get an assessment??Also with the WCA reforms coming you must qualify for pip in order to be eligible for new health element.2025 will be a important year.

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  Eddiek · 7 days ago

  My Pip review forms had to be returned by 25/12/23 which I did. I am still waiting on a review decision and only just this morning I recieved a text from DWP stating they had my forms and my review will be progressed as soon as they can lol 🤣 Seriously though, all this waiting and wondering does a person's mental health no good at all. There has been times when I have been getting quite anxious. My bus pass is about to run out and I can't even renew it, because I have no up to date letter about when my award is till. It's really past the joke now.. ☹️

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  C Davies West Midlands · 10 days ago

  Pip was due to expire Feb 2024, extended to November 2024. Pip review from returned on 9 Jan - still awaiting review. Please can anyone advise if DWP automatically extend a 2nd time or if you have to phone and ask them to do this. Currently been waiting 9 months for a review.

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    Michael · 4 days ago

    @C Davies West MidlandsThey will auto renew it.

    Hope that eases your worries somewhat.

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  jorph · 18 days ago

  returned my review form about 16 weeks ago....heard nothing yet, still paying me though, my pip has an end date of December 2024 so 4 months, guess I'll receive an automatic extension..but I need award letter so I can renew my travel with carer buss pass

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  Valerie · 22 days ago

  I submitted my review forms at the beginning of August 2023 after they “lost” my forms sent in July 2023. I have phoned several times and sent in more evidence, but nothing! I wrote and gave them a deadline of 28 days at the beginning of this month, but I am not expecting much. I will be of state pension age in November and I feel that they are running down the clock so that they can then refuse to increase my benefit , even though I am considerably sicker than I was a year ago.

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  John · 23 days ago

  PIP due to end Feb '25, and have just completed the review form. Hopefully I'll still get to renew my blue badge in Feb! Fingers crossed.

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  Helen · 27 days ago

  They've had my review since the 1st March 2024. My blue badge expired last month and they won't issue me a new one until I have an up to date review document stating how many points I get. It's extremely frustrating.

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    Jan · 13 days ago

    @Helen Hi most county council blue badge departments can and will issue a blue badge without pip award, if you fulfill their criteria...this is from Surrey ,same for hampshire..

    Can I get a Blue Badge without receiving PIP?
    Can I apply without PIP? Yes you can, even if you have PIP or DLA if your award if for less than 3 years and your blue badge is due for renewal, you may wish to reapply under the walking disability criteria and if assessed and approved we can issue a badge for the full term of 3 years.
    

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  Emma · 27 days ago

  My PIP ends Oct 2024. Received review forms Nov 2023. With extensions, returned Dec 2023. As of Aug 24, not had any correspondence from DWP.

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    Patricia · 11 days ago

    @EmmaThat's the same dates for my Daughter, it's not helping anxiety levels. She's just had one email saying they have received the papers but nothing else.

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  LPaz · 1 months ago

  14 weeks from first telephone application to award decision.

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    Y.C. · 1 months ago

    @LPazThe question is how long are pip reviews taking. 14 weeks is for a brand new claim I believe.

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  Clare · 1 months ago

  I have sent of my review form with no expectation of when it will be done At least having the higher rate care and mobility I am not being under paid But As I have less than 12 months left on my award I am stuck in limbo and unable to use the Motability scheme that I now need to use While waiting for them to either get the review done or add time to my pip claim until the review can be done While completely left in the dark with what is happening with my review I have been told that stress makes my conditions worse Like many others Any review is stressful These reviews are made worse by the lack of time frame

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  Ms Knight · 1 months ago

  I can't understand why New claims have taken president. Surely someone who's condition has deteriorated significantly to the point they need to pay for a carer should be the priority?

  I submitted a change of circ*mstances form for deteriorating health in January 24 and have received absolutely no communication from them at all. I've called (and waited on hold for 45 mins to an hour) three times, only to be told 'you're in a queue!'. I'm 60. I live alone and I'm housebound. I can't cope much longer like this.

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    NMc · 3 days ago

    @Ms Knightmaybe new claims are taking priority because the claimant has no money at all .my 16 yr old son has autism,social anxiety,paranoia,extreme anxiety and insomnia , he has just left school ( 2 years non attendance) because of his dissability and as he cannot go to college because of his dissability i have had my child benefit and child element stopped resulting in me losing £433 a month this is half my benefits cut .i have to ration certain medication as he is not entitled to free prescriptions now as not in education , i have just applied for pip for him and could take 5 months to hear back

    so as you are obviously frustrsted about your exsisting claim i am also living off hand outs off lovely kind people just trying to feed and keep my son safe ...

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    CC · 17 days ago

    @Ms KnightTo me its understandable, assuming we talking about standard reviews (not reconsideration).

    Someone on an existing award is getting their payment, a new claimant gets nothing until an award decision has been made.

    I believe if reviews get delayed, they will also extend your existing award.

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    Michael · 17 days ago

    @Ms KnightWell, if you were a new claimant, I'm sure you'd feel differently. The big difference is, they aren't getting paid anything yet, whilst those awaiting review are still been paid the same amount they were receiving.

    Ergo, it's not dilifficult to understand why they are prioritising new claims first.

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    Y.C. · 1 months ago

    @Ms KnightI agree about dealing with new claims first because they already have a massive backlog because they say more & more people are claiming pip. So if they're priorities are new pip claims first. It only adds to the backlog even more. Pip reviews should be dealt with first. With us already being on pip. Therefore it should be a quick process to make the correct decisions. Then deal with new claims. As they'll take longer anyway because of the much longer application process.

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  Kirsty webb · 1 months ago

  Submitted my review form on time. 7th August last year. Didn't start dealing with it til april/may..got my decision in August and its gone up due to the law change on more points for specific people supporting you. This was not applied to my claim 4 years ago which was an assessment and them filling my form in at same time.

  Can't appeal due to my anxiety and can't leave the house. Not back dating so I've lost over £3000 in payments because they have back log.

  Without the fact I should have been entitled to all this and full mobility from the claim before my review.

  My sons carers has been in limbo for 9 months because they didn't read a letter from the college and only read their own form. Case was closed despite asking for more times as only had 2 days to complete forms and get them back. Now been in mandatory reconsideration since July 3rd because noone picks up messages and applies them to your account or reads any letters you send I'm to support your claim.

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  Marc · 1 months ago

  Living in limbo...Waiting 8 months for review, unable to renew Blue badge or exemption for vehicle.

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  Fran · 1 months ago

  I have been waiting g for my pip review for 10 months now.

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  Nibs · 1 months ago

  I phoned PIP in June for a review because my health has gotten worse was told they had received my adjustment and it would take 6 weeks I phoned PIP on the 5th August 24 and was now being told it is taking 52 weeks I could be dead by then I hope not but it is ridiculous government don’t have to 52 weeks for a pay rise

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  Connie · 1 months ago

  I submitted my review form September 2023. My previous award was due to end October 2024 having been extended for a year due to COVID. I have received repeated texts saying that they are looking into it but then this week I've received a letter extending my award for a further year as the review of my pip award is not yet complete and the letter also states should my review not be completed by August 2025 then they will further extend it. This is shocking and whilst my pip continues to be paid the overwhelming worry and stress you go through whilst awaiting the decision of your review is exacerbated cause there is no explanation of why this is happening. DWP should be held to account if a claimant doesn't return their review form by a certain date their payments are stopped, DWP should be penalised someway for not adhering to timescales

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