Phone numbers are required as part of Stripe’s onboarding process. Stripe is required by our financial partners to collect phone numbers associated with the business/legal entity and/or the persons associated with the Stripe account. This information helps Stripe further understand the business and the persons associated with the account.
When opening a Stripe account, we require:
- Business phone number*: A valid and active US based phone number
- Customer support number: A valid phone number (can be in any country). This can be the same as the business phone number.
- Note: The customer support number is shared with card networks and surfaced on cardmember statements and transaction details including payment statements, invoices, and receipts.
- Representative/owner number: A valid phone number (can be in any country).
* Not required where the Stripe account is set up as Individual/Sole Prop type.
- Our Privacy Policy explains how and for what purposes we collect, use, retain, disclose, and safeguard any personal data you provide to us.
