Payment Holiday. Credit Card & Mortgages. StepChange (2024)

Payment holiday for debt repayments

A payment holiday is a short-term pause from your monthly payments. The people you owe may agree if you are finding it hard to keep up with payments. You can ask for a payment holiday from:


  • Credit cards
  • Mortgage payments

The missed payments during this period are likely to be treated as arrears. Interest and charges may still be added.

You may be able to apply for Breathing Space. This means the people you owe stop calling or writing to you while you deal with your debts.

How do payment holidays work?

You need to ask for a payment holiday, but the people you owe do not have to agree to it.

The gap in payments may be marked on your credit file. This can make it harder to get credit in future.

The people you owe may issue a default notice. This depends on how long the payment holiday is.

Payment holiday letters

Under the rules of the Consumer Credit Act:


  • Lenders must send warning letters to customers who miss two payments
  • They do this even if you agreed a payment holiday with them

Can I get a credit card payment holiday?

Ask the people you owe for an informal break from payments.


  • This gives you time to deal with debts
  • The people you owe may decline
    • Different lenders consider requests differently
  • A payment break may affect your credit score

In Scotland, the Government offer a ‘moratorium’ period:


  • This is for people who have debt problems
  • It lasts six months
  • The people you owe cannot take action to recover the money owed

If you are considering a moratorium:


  • You do not need to get debt advice from an approved money adviser
  • But we recommend you do get advice

Can I get a mortgage payment holiday?

Mortgage payment holidays are for people finding it hard to keep up with payments.

You can apply if you have kept up-to-date with your payments

There may be other ways your lender can help you. Like letting you make lower payments.

Find out more about dealing with mortgage arrears.

Payment Holiday. Credit Card & Mortgages. StepChange (1)Worried about money and your mortgage?

Maybe it is a strain to keep on top of monthly spending. Or you don't know what to do when your fixed rate mortgage ends.

Together, we can look at your situation and unlock your options.

Read our homeowner guides.

Can I get a break from paying my rent?

You can ask for a payment break. But there is no guarantee the local authority or landlord will agree.

Read our guide to dealing with rent arrears.

How do I ask for a payment holiday?

You need to give some supporting information when you ask for a payment break.

This includes:


  • Your bank
  • Your local authority, or
  • Your landlord

They will probably want to know about:


  • Your income
  • Your living expenses
  • Any other debts
  • Any change to your financial situation

Show this by filling in an income and expenditure form based on your budget.

Payment Holiday. Credit Card & Mortgages. StepChange (2)Find out how to complete an income and expenditure form.

You will need to tell the people you owe:


  • Why you are asking for a payment break, and
  • When you will be able to make normal payments again

If they agree to a payment break, ask them to send you a letter or email to confirm this.

You need to pay back missed payments after the payment break ends, either by:


  • Making higher future payments, or
  • Paying the agreement back for a longer time

The people you owe may not agree.

Contact us if they do not. We can help find the best solution for you.

Payment Holiday. Credit Card & Mortgages. StepChange (3)Take two minutes to answer a few simple questions, so we can understand the best way to help you.

What happens at the end of a payment break?

Interest may be charged for when you were not paying. This can make your future payments higher.

Prepare in advance for the end of a payment break. Think about what happens to your debts.

In most cases:

Mortgage


  • Your monthly payment rises to include the missed payments and extra interest
  • Your new payment amount depends on how long is left of your mortgage term
  • In most cases, the longer left in the term, the lower the rise in payments

Loan


  • Your monthly payment to the loan rises
  • This is to cover the missed payments and interest charged during the payment break

Credit card


  • Your monthly minimum payments rise
  • This covers the extra interest that was not paid

Related articles

  • Can I negotiate with my creditors?
  • Will a creditor freeze interest and charges?
  • Arranging payment with creditors

Payment Holiday. Credit Card & Mortgages. StepChange (4)

"They were so kind, they listened patiently and helped me through the process" Alison, Kent

Payment Holiday. Credit Card & Mortgages. StepChange (2024)

FAQs

What does payment holiday mean on credit card? ›

A payment holiday is a short-term pause from your monthly payments. The people you owe may agree if you are finding it hard to keep up with payments. You can ask for a payment holiday from: Credit cards. Mortgage payments.

Does a mortgage payment holiday affect credit score? ›

Although an agreed payment holiday is not recorded as a missed payment, it will usually appear on your credit report and this could affect your credit score. It may also appear as a gap in payments and lenders may assume you had a payment holiday.

What happens if your credit card payment is due on a holiday? ›

If your payment due date falls on a weekend or a federal holiday when the bank does not accept or receive mailed payments, any mailed payments received by the bank before the cut-off time on the following business day will be considered timely.

Can I take a payment holiday on my mortgage? ›

The criteria will vary from lender to lender: The length of your payment holiday is usually at the lender's discretion and tailored to your personal circ*mstances. Typically, you will often have needed to have made payments on time for a minimum period before you qualify to take a mortgage holiday.

How does a payment holiday work? ›

A payment holiday is an agreement with your lender to pause your mortgage, credit card or loan payments for a set period. They are sometimes granted if you're struggling to keep up with your repayments. It's important to remember that interest charges normally continue to be added during a payment holiday.

What is the payment holiday fee? ›

How do payment holidays work? During a payment holiday, you won't need to make payments toward your loan. Keep in mind that during this debt relief period, certain fees and interest will still be incurred on your loan. This means that the overall loan amount you'll have to repay will be higher.

Does pulling your credit for a mortgage hurt your score? ›

The effect of a mortgage inquiry on your credit score is small. Here's why: Your FICO® Score is typically used (credit scores rank from 300-850) with a mortgage credit inquiry estimated to lower your credit score a mere 3-5 points.

Why does my credit score go down when pay my mortgage? ›

For example, paying off your only installment loan, such as an auto loan or mortgage, could negatively impact your credit scores by decreasing the diversity of your credit mix.

Do mortgage payments increase your credit score? ›

A mortgage can increase your credit score in the long term if you consistently make on-time, full payments. Doing so demonstrates that you can responsibly manage your obligations, building up a solid record and credit history.

What is a good credit score? ›

For a score with a range between 300 and 850, a credit score of 700 or above is generally considered good. A score of 800 or above on the same range is considered to be excellent. Most consumers have credit scores that fall between 600 and 750. In 2023, the average FICO® Score in the U.S. reached 715.

Can I ask my credit card company to skip a payment? ›

Credit card forbearance programs can let you skip payments, waive late fees or lower interest rates, but you'll definitely want to consider the benefits and drawbacks before opting in.

Is it better to pay for a holiday with a credit card or debit card? ›

Paying for your holiday with cash (or using a debit card) means you won't need to worry about debt or your credit score, unlike using a credit card. The earlier you start saving, the more likely you are to be able to pay for your holiday outright.

What are the pros and cons of a payment holiday? ›

Pros and cons of a payment holiday

A payment holiday makes sense if you know in advance that a temporary cash shortage is imminent, but that it will disappear within a few months. The disadvantage of a payment holiday is that interest continues to accrue during this period.

Does a mortgage holiday affect your credit rating? ›

While it's important to be aware of the potential impact on your credit rating, in most cases taking a mortgage holiday will not have a negative impact. Just be sure to speak to your lender and make arrangements before you miss any payments.

What happens if your mortgage is due on a holiday? ›

If a payment is scheduled to come from your account on a weekend/holiday, the payment will not be made until the next business day. To avoid late fees, you may need to adjust the date of your scheduled payment within Mortgage Manager.

Is a payment holiday a missed payment? ›

During the payment holiday period, the monthly payments you do not make will not be reported to credit reference agencies as missed payments. Other account details, such as your outstanding balance, will continue to be reported in the usual way.

Is it better to pay for a holiday on a credit or debit card? ›

Subject to the credit limit available, and the interest rates which apply to your account, a credit card could be a flexible and cost-effective way to pay for a holiday. An introductory or promotional rate could offer low or even 0% interest on card purchases.

Do credit card payments process on holidays? ›

Payments made on a holiday or the day before a holiday may be delayed until the next business day.

What happens if I am 1 day late on my credit card payment? ›

Paying your credit card one day late usually won't affect your interest rates immediately. However, if you consistently make late payments, your credit card issuer may raise your annual percentage rate (APR) as a penalty. A higher APR means that carrying a balance on your card will cost you more in interest charges.

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