Payment habits in Denmark (2024)

When consumers buy goods and services in a shop or online, money has to be transferred from the consumer to the shop. Payment can be made either in cash or with a digital payment solution such as a payment card, mobile phone or via online banking.

Today, most payments made by Danes take place digitally – in 2023, this was true for almost 9 out of 10 payments in physical stores. This can be seen from a recent survey by Danmarks Nationalbank on citizens' payment habits and preferences. According to the survey, Denmark is one of the most digitalised countries when it comes to payments. On average, every Dane makes more than one card payment a day, and we shop on the Internet to a much larger extent than most other Europeans.

Fewer cash payments in society

The use of cash for payments has halved from 2017 to 2023 in Denmark. There are therefore many indications that more Danes are choosing not to use cash as a means of payment in stores.However, cash is not about to disappear any time soon, and it is also used as a store of value and for payments between private individuals. One in eight payments were made with cash in shops in 2021.

Mobile payments popular are in Denmark

Danes are increasingly using their mobile phones when making purchases in stores, where more than one in five payments are being made with a mobile phone. The so-called wallet payments – where consumers’ payment cards are stored digitally – are proving particularly popular. This applies, for example, to Apple Pay and Google Pay, which for the user largely function in the same way as contactless card payments in stores.

Mobile payment solutions in the Danish payment market

In Denmark, it became possible for private individuals to make payments to each other using a mobile phone when MobilePay was launched in 2013. Subsequently, MobilePay launched solutions for both physical trade and e-commerce, and MobilePay now has more than 4.4 million users in Denmark.

The high prevalence of MobilePay among Danes is largely due to the fact that in 2014 it became possible in Denmark to make instant payments, and thus transfer money immediately around the clock, 365 days a year. The system behind instant payments was implemented in conjunction with the modernisation of the Danish payments infrastructure through a collaboration between the financial sector in Denmark and Danmarks Nationalbank.

Since 2017, several mobile payment solutions have been launched in Denmark for making payments in shops and via the Internet. These include Apple Pay, which launched in 2017, followed by Google Pay in 2018 and Samsung Pay in 2022.

In addition to these payment solutions, the so-called supermarket apps have also become more widespread in Demark. Supermarket apps are essentially based on consumers’ existing payment cards, which are stored digitally in an app for payments in a specific supermarket.

Danes have embraced new payment solutions.

Danmarks Nationalbank’s survey of citizens' payment habits and preferences

Every two years, Danmarks Nationalbank examines citizens’ payment habits, including their use of mobile payments, payment cards and cash.

Selected citizens enter all their payments in a ‘payment diary’, and for each payment provide various details, including the type of payment and location, for example payment using cash in physical trade or card payment on the Internet.

In addition to the payment diary, each respondent answers a number of questions regarding their payment preferences and their views on cash, for example their preferred payment solution in physical trade and online.

Take an in-depth look at the latest data on payments

Since 2014, citizens in Denmark have been able to use instant payments, and thus transfer money immediately, around the clock, every day of the year. Since 2016 alone, the number of instant payments has multiplied, which is largely due to their widespread popularity among Danish consumers.

Multi-factor increase in the use of express payments in recent years

Total payment card fraud has been reduced significantly since Danmarks Nationalbank first published statistics in this area. Last year, total card fraud accounted for approx. 0.3 per thousand of total card turnover. This corresponds to fraud equivalent to DKK 300 for every million kroner on average.

Read Danmarks Nationalbank's analysis about digital payment fraud in Denmark from April 2024.

Payment card fraud is at a low, but increasing level

Even though the number of cash payments is decreasing in Denmark, there is not always a correlation between the amount of cash in circulation and the use of cash for payments. In connection with the latest analysis from November 2023, Danmarks Nationalbank has focused on the role of cash in a society with low cash usage.

Total cash in circulation in Denmark

Danmarks Nationalbank publishes the latest circulation figures every month; they can be found in our StatBank.

Latest news about payments

Learn more

Payment habits in Denmark (2024)

FAQs

Payment habits in Denmark? ›

Payment can be made either in cash or with a digital payment solution such as a payment card, mobile phone or via online banking. Today, most payments made by Danes take place digitally – in 2023, this was true for almost 9 out of 10 payments in physical stores.

What is the most used payment method in Denmark? ›

The Danish payment mix is dominated by cards. Dankort debit cards co-branded with Visa are the most popular.

What is the pay like in Denmark? ›

The average employee in Denmark earns DKK 46,972 per month before taxes. The amount includes pension and is calculated by the so-called standardised hourly earnings translated to a full-time monthly salary. In 2022, Danes had a median net worth of DKK 701,429 after subtracting liabilities from assets.

Does Denmark prefer cash or card? ›

Card payments are common - and often preferred - in Denmark. Credit and debit cards are widely accepted and in most places you can make contactless payments with your physical card or a wallet like Apple Pay. Having some cash in your pocket can be reassuring, but it's not necessary to carry a lot in most cases.

What is the 24 rule in Denmark? ›

The 24-year rule

The condition for issuing a residence permit to a spouse or cohabiting partner is that both are over 24 years of age. This is an absolute condition. This rule was introduced for political reasons as there is no political wish to have forced marriages form the basis for family reunification in Denmark.

How should I pay in Denmark? ›

In Denmark, consumers typically use their payment card or mobile telephone when paying for goods and services.

Does Denmark still use cash? ›

Danish banknotes and coins are legal tender in Denmark. This means that both citizens and businesses can use cash for payments. However, there are a few specific statutory provisions that restrict the use of Danish banknotes and coins by the payer and the payee.

Why are Danish salaries so high? ›

In Denmark, employees enjoy some of the highest average wages in the world, reflecting both the country's high standard of living and its strong economy. The Danish labor market is characterized by a well-developed collective bargaining system, which ensures employees are compensated fairly for their work.

What is top 1 income in Denmark? ›

To be considered in the top 1 percent, one must earn at least 1.9 million kroner annually. Meanwhile, to be part of the wealthiest 10 percent in Denmark, you must earn at least 812,300 kroner per year, while at least 290,900 kroner is required to be in the top half.

What is a livable wage in Denmark? ›

While the average salary in Copenhagen is 52,000 Kr per month, a good salary in the city is considered to be around 40,000 Kr before tax. This works out to around 26,000 Kr after tax, and is considered by locals to be the minium one would need to live alone and have additional spending money.

Will Denmark accept US dollars? ›

As we've seen, the official currency in Denmark is DKK. If you carry USD with you on your trip, you'll probably need to exchange it before you can spend. Sometimes when you're away on a trip abroad you'll find that merchants will take payments in a selection of major foreign currencies.

Do you tip in Denmark? ›

Tipping is not commonplace in Denmark, largely because the responsibility is placed on businesses to pay their employees fairly. Many service workers used to rely heavily on tips for their income, and it was customary for guests to add 15% to their bill, but tipping was officially discontinued in Denmark in 1969.

What is the best way to pay for things in Copenhagen? ›

Denmark is a mostly cashless country, so most shops prefer to accept Dankort or credit cards over cash. In 2015, contactless payments with Dankort became possible. Today, they represent 80% of transactions with this card.

What is the 11 hour rule in Denmark? ›

Employees are entitled to an uninterrupted rest period of at least 11 hours for every 24 hours and at least one day rest per week. No more than six workdays are allowed between two rest days.

What is the basic etiquette in Denmark? ›

Relaxed, polite manners are appreciated. Refrain from abundantly complimenting or commenting on anyone's clothing. Never call a Dane a Swede or Norwegian. It is acceptable for a foreign woman to invite a Danish man to dinner, but his wife may come along.

What is the 48 hour rule in Denmark? ›

One day off per week, which must be preceded by a daily rest period. There must be no more than 6 days between the 2 days off. Weekly working hours may not exceed an average of 48 hours, including overtime. A night worker may not work more than an average of 8 hours per 24-hour period.

Does Denmark use PayPal or Cashapp? ›

In Denmark, the most popular online payment methods are VISA (Dankort), MasterCard, MobilePay, Trustly (online bank transfers) and PayPal. To be able to accept Dankort cards payments, a card processing solution with access to local Danish banks is required.

What is the most popular payment method? ›

Cards are still the most-used payment method, with American Express, Mastercard, Visa as large global card schemes. Even though they're recognized globally, other payment methods like online banking, direct debit, digital wallets, or Buy Now Pay Later (BNPL) are more common elsewhere.

What type of card is used in Denmark? ›

Debit cards have become increasingly popular and widely accepted in Denmark, especially in urban areas and tourist destinations. Many establishments, including restaurants, hotels, and retail stores, have card payment terminals that accept debit cards from major international networks like Visa and Mastercard.

Are credit cards common in Denmark? ›

Credit cards. The most common credit card in Copenhagen is VISA, but you should have no problem finding ATMs/cash machines that accept Mastercard and American Express as well. Bring your PIN code. In Copenhagen major credit cards are widely accepted at hotels, stores, cafes and restaurants.

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