Other Driver Not Admitting Fault in the UK: What to Do? - RTA Claims (2024)

Navigating the stressful aftermath of a car accident - especially one that wasn’t your fault - can become even more complicated when the other driver refuses to admit fault. While you likely want to move on from this episode as fast as possible, a driver refusing to admit fault will end up prolonging the process - so it’s important to understand your rights.

In the following article, we’re going to explain the key steps you need to take if a driver refuses to admit fault, what to expect from the process, and when to seek legal advice. Let’s dive in.

Assess the Situation

Stay Calm and Collected

First and foremost, it's essential to remain composed, irrespective of whatever emotional turbulence you might be experiencing. Engaging in a heated debate or confrontation with the other driver will only end up escalating the situation and is unlikely to lead to any constructive outcome. Take a moment to centre yourself, think clearly, and take the appropriate steps.

Exchange Contact and Insurance Details

In accordance with UK law, you should always exchange names, addresses, and insurance details with the other driver after an accident or a collision. Even if the other driver is not admitting fault, they’re still legally obliged to share this information; if they refuse, it's a red flag, and you should note the vehicle's registration number and report it to the police.

Collect Witness Information

When it comes to making a no fault insurance claim, witnesses can play an instrumental role in establishing liability; if there were bystanders or other drivers who witnessed the incident, request their contact details. They can provide an unbiased account of events, which can be invaluable if the matter escalates to an insurance dispute or court proceedings.

Report the Accident

Even if the damage appears minor, it's wise to report the accident to the police, particularly if the other driver is being uncooperative. The police can create an official report, which can end up being a crucial piece of evidence when determining liability. Additionally, if the other driver refuses to share their details, having police intervention can aid in obtaining that necessary information.

Other Driver Not Admitting Fault in the UK: What to Do? - RTA Claims (1)

Document the Scene

Take Photos and Videos

It’s 2023, which means that most of us have a camera readily available via our mobile phones. Use this to your advantage by capturing images and videos of the accident scene; ensure you photograph the positioning of vehicles, any visible damage, road markings, traffic signals, and any other important details that could help an outsider understand how the accident occured - and most importantly, who was at fault.

Make Notes of the Accident

While the event is still fresh in your mind, jot down a detailed account of what transpired. This can include factors like the weather conditions, time of day, and your recollection of events leading up to, during, and after the accident.

Preserve Physical Evidence

If there are any physical items that can help support your case, like broken vehicle parts or torn clothing, keep them safe. This tangible evidence can offer more context to your account of events and strengthen your position if liability becomes a contentious issue.

Seek Medical Attention

After an accident - even if you feel fine - it's crucial to seek medical attention and get a professional examination. Some injuries, especially whiplash or concussions, may not manifest immediately, so getting checked both ensures your safety while also providing a medical record linking any injuries directly to the accident. This documentation can also be vital if you need to prove the extent and cause of your injuries later on in the claims process.

Dealing with Insurance Companies

Dealing with insurance companies can be a tricky affair, especially when the other driver is not admitting fault. Regardless of your communication with the other driver, remember to report the accident to your insurer promptly, even if you believe you weren’t at fault. While it's essential to be truthful, avoid admitting liability or making statements that could be interpreted as such. And if the other driver's insurance company contacts you, exercise caution; you have the right to consult your insurer or legal counsel before providing any statements.

When to Request Professional Help

In some cases, enlisting the help of a legal professional becomes a necessity, especially when the other driver is denying liability, or if their insurance company is challenging your account. Hiring a lawyer or a legal firm that specialises in car accident claims can offer a wealth of experience and resources in such instances; they can guide you through the process and ensure that your rights are protected, while also helping you get the compensation you deserve.

FAQs

Can I still make a claim if the other driver denies fault?

Yes, you can still make a claim even if the other driver denies fault. It's crucial, however, to gather as much evidence as possible to support your claim. This can include photographs of the accident scene, witness statements, and any available CCTV footage.

What to do if the other driver changes their story later on?

Similar to the answer above, you simply need to document everything right after the accident. This includes taking pictures, recording the other driver's initial statements (if they permit), noting down the details of any witnesses, and reporting the incident to the police. This will come in useful if the other driver changes their story, or if there are discrepancies in their account of the events.

Other Driver Not Admitting Fault in the UK: What to Do? - RTA Claims (2024)

FAQs

Other Driver Not Admitting Fault in the UK: What to Do? - RTA Claims? ›

If the other driver is not admitting fault in a UK claim, you will need to be able to prove that they are responsible. The way to do this is by gathering strong and relevant evidence to support your claim. Even if the other driver admits fault, you will still need to provide evidence to claim compensation.

What if the other driver is not admitting fault UK? ›

Yes, you can still make a claim even if the other driver denies fault. It's crucial, however, to gather as much evidence as possible to support your claim. This can include photographs of the accident scene, witness statements, and any available CCTV footage.

What happens if neither driver admits fault? ›

If neither party admits fault in causing the accident, insurance adjusters from all parties involved in the crash will usually determine fault. They may hire experts to examine who caused the accident.

Who decides the fault in a car accident in the UK? ›

The police may also need to establish who was at fault in case the guilty party has broken the law and may be subject to fines or other law enforcement measures.

How to claim on someone else's car insurance in the UK? ›

To make a claim, get a form from your insurer or write to the other driver or their insurer, giving details of the accident and the other driver's policy number. Tell your insurer about any independent witnesses and send them witness statements if you can.

What happen if a driver is not responsible? ›

You will have to pay a deductible which your insurance company will then try and get from the insurance company for the at-fault driver.

How do you prove it's not your fault? ›

You can gather evidence of another driver's fault in a variety of ways:
  1. Photographs. Take pictures of damaged vehicles, road conditions, skid marks, debris, traffic signs, and any potential obstacles to vision. ...
  2. Witness testimony. ...
  3. Police report. ...
  4. Video recordings. ...
  5. Cell phone records. ...
  6. Doctor's report. ...
  7. Insurance assessment.
Mar 24, 2024

How to describe an accident without admitting fault? ›

To describe an accident without admitting fault, stick to the facts. Provide details like the location, time, and what happened, but avoid statements that imply responsibility, such as "I didn't see the other car."

Does your insurance go up after a claim that is not your fault? ›

Under California law, an insurer cannot increase your premiums when you aren't at fault.

How does insurance work when it's not your fault? ›

When you're not at fault for an accident, your car insurance might still get involved initially to cover your expenses, like vehicle damage repairs or medical treatment bills, depending on your policy's coverage. Your insurance company may then seek reimbursem*nt from the at-fault party's insurer through subrogation.

How do insurance companies know who is at fault? ›

Your insurer will determine fault by reviewing the accident details. They'll review site-specific details, including photos and other physical evidence of damage. Adjusters take into account statements made by those involved in the accident and compare them against third-party eyewitness accounts, if available.

What to do if someone falsely claims you hit their car in the UK? ›

If someone falsely claims you hit their car, you should inform your insurer and gather evidence - for example, witness statements or photos and videos that show you weren't there at the time of the incident.

Should I talk to the other insurance company after an accident in the UK? ›

And if you're wondering, “Should I talk to the other insurance company after an accident?” the answer is no. Although you should get details of the other driver's insurance at the accident scene, it's not your responsibility to contact them.

Should you call your insurance or theirs? ›

Reporting Your Accident to Insurance

California uses a fault system to resolve car accident claims. This means that if another driver caused your accident, you must file a claim against their insurance policy. However, you must also report the accident to your own insurance company as well.

What is the average payout for a car accident in the UK? ›

In general, less serious accidents resulting in minor injuries may result in compensation ranging from a few hundred to a couple of thousand pounds. For more serious accidents where the injuries may be more severe, compensation could be in the range of £2,000 to £20,000 or more.

Whose insurance do I call if someone hits my car in the UK? ›

Someone hit my car – whose insurance do I call? You should always call your own insurance company as soon as you can – they'll be keen to hear from you within 24 hours. They'll take all the details of the incident and deal with things from there. Tell them if you've taken photos or you have dashcam footage.

What does it mean when a driver is not at fault? ›

Sometimes the customer's insurer doesn't need to make any payments as this is done by the third party insurer directly. So, for example, if you're in a car accident and the other driver accepts the blame and their insurer pays out for any damage, it is a 'non-fault' claim.

What to do after an accident that is not your fault in the UK? ›

If the accident wasn't your fault, you can use a credit hire company instead of making a claim through your insurance company. A credit hire company pays for the cost of you hiring a replacement vehicle while yours is being fixed, and pays for the cost of repairs.

When another driver makes a mistake? ›

Use the three-second rule to ensure a safe following distance and avoid a collision. Following other vehicles at a safe distance gives you enough time to react if another driver makes a mistake. If a vehicle merges in front of you too closely, take your foot off the accelerator.

Who is liable in a car accident owner or driver UK? ›

The general rule is that a driver is responsible for their own driving but there are circ*mstances that may lead to the owner of the vehicle being held jointly liable for the negligent driving of another person. This is what an insurer asked the court to do here.

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