Organizing Your Medical Records | Kaiser Permanente (2024)

Getting Started

It's a good idea to keep copies of your medical records. You'll need them if you change doctors, move, get sick when you're away from home, or end up in an emergency room. If any of these things happen and you have your records, you may get treatment more quickly, and it will be safer.

Here are some steps to get your medical records:

1. Call your family doctor.

   Ask for your records, or wait until your next visit. Ask your doctor if they can help you make a personal health record. Your family doctor also may be able to help you find other places where you may have medical records, such as at a hospital.

2. Sign a release form.

   You may need to sign one at every facility that you request records from. You also may be asked to pay for copies of your records and the time it takes to make copies. And you also may be charged for mailing fees.

3. Be specific about the records you want.

   The hospital or doctor's office might simply copy every single item in your file and charge you for all of it. A smaller group of records might be cheaper and also easier to organize. Ask how long it will take to receive your copies.

4. Organize your medical records.

   Once you receive your records, you may want to try different methods to organize them. Here are some ideas:

   • Use a notebook or paper filing system. Use a 3-ring binder or wire-bound notebook with dividers for each member of the family. If you get a notebook with pockets, you can keep test results and other health papers in these pockets.
   • Use your computer. Use any software program you're comfortable with, or get software specifically for personal medical records.
   • Use a secure Internet site. Your health plan or hospital may have one that you can use for free.

What to Keep

Your personal health record (PHR) should include:

• Current health information.
• Your medical history.
• Records of recent insurance claims and payments.
• A copy of your advance directive, including a living will and power of attorney.

Current health information

Current health information includes:

• Information that is needed in an emergency. Examples are whether you have a pacemaker or a stent or have hearing or vision problems.
• A list of your long-term (chronic) health problems, such as arthritis, asthma, diabetes, or high blood pressure.
• A list of the medicines you are taking. Include prescription and over-the-counter medicines, dietary and herbal supplements, and vitamins and minerals. For each medicine, give the name of the doctor who prescribed it, why you are taking it, how much you take, and any special instructions.
• A list of your allergies, including drug or food allergies.

Your medical history

Keep records of:

• Major health problems you've had in the past, such as pneumonia or broken bones, or problems with alcohol or drugs.
• A history of childbirth. This includes how many children you've had and any miscarriages, cesarean sections, or abortions you've had.
• Your childhood and adulthood immunizations.
• Any health screening results, such as those for blood pressure, cholesterol, vision, and hearing.
• Any cancer screenings, such as Pap tests, mammograms, colonoscopy, and PSA (prostate-specific antigen) tests.
• Any surgeries or times you were in the hospital.
• Your hearing and vision checkups.
• Medicines you've used in the past.

Your family history

Keep records of major health problems in your family, such as heart disease, stroke, cancer, or diabetes. To keep track of your family health history, use a form or go to the Surgeon General's family health portrait website at www.hhs.gov/familyhistory.

What information should you carry with you?

Always carry these with you:

• Identification, such as a driver's license
• Who to call in an emergency
• The name and phone number of your primary doctor
• Your insurance card
• Your organ donor card, if you have one

Related Information

• Better Care at Lower Costs
• Electronic Medical and Health Records
• Making the Most of Your Appointment
• Writing an Advance Directive

Credits

Author: Ignite Healthwise, LLC Staff

Clinical Review Board
All Healthwise education is reviewed by a team that includes physicians, nurses, advanced practitioners, registered dieticians, and other healthcare professionals.