Open my account | M1 Help Center (2024)

We’re excited to have you join our community! Please follow the steps below to open an account.

  1. You’ll receive an email within one business day either confirming your application’s been approved or asking for a little bit more information.

  2. If we request a document to verify your identity, we’ll include instructions for uploading your documents securely. Please gives us five to seven days to review the materials and open your account.

To open an M1 investment account you must have the following:

Due to security concerns, we do not allow VOIP phone numbers to be used for account verification. Carriers such as Republic Wireless fall under this category.

Every M1 client must first open an Individual Brokerage Account or IRA before opening any subsequent accounts. At this time, you can only open an IRA as your first M1 investment account on Web.

  • Individual Brokerage Accounts

  • Joint Brokerage Accounts*

  • IRAs (Traditional, Roth, SEP)

  • Trust Accounts

  • Custodial Accounts

  • Cash Accounts

  • Crypto Accounts

*At this time, Joint Brokerage Accounts can only be hosted under one login. In order to view or make any changes to this portfolio, you will need to use the login that has the Joint Brokerage Account

Yes, you can have up to 10 investment accounts under your login at M1, not including Custodial or Cash Accounts.

Each client is eligible to open up to 5 total M1 Individual/Joint Brokerage accounts and one of each of the following: a Trust, Crypto Account, Roth IRA, Traditional IRA, and Sep IRA.

Multiple Custodial Accounts may be opened as long as each account is created for a different beneficiary. The same person can not be the beneficiary for multiple Custodial Accounts.

While you cannot open multiple accounts for every account type, you can add multiple Pies to any of your existing accounts. Please see this Help Center article to learn how to add an additional Pie to your account.

Please note: You will gain access to opening an additional Invest Account after you open your first Individual Brokerage Account or IRA. At this time, you can only open an IRA as your first M1 Invest Account on Web. This can take up to 24 hours to process.

Some new accounts are ‘rejected’ because they require additional documentation for verification.

When you sign up, we attempt to automatically verify your identity, but at times are unable to do so with public data sources.

Clients are often ‘rejected’ because of a security freeze, a typo with their biographic information, or they are between the age of 18-23 and do not have a credit history.

As a regulated broker-dealer, M1 Finance LLC (“M1,” “we,” “us”) is required to review applications for any number of mandated pieces of information, including those related to Know Your Customer and Customer Identification Program requirements.

These regulations are in place to help prevent money laundering and the financing of terrorist activities.

Brokerage accounts on the M1 platform are either fully disclosed to APEX Clearing or cleared through M1 Finance LLC. Please look at your account statement to determine how your account is cleared.

All investing involves risk, including the risk of losing the money you invest. Past performance does not guarantee future performance. Using margin can add to these risks. Users utilizing APEX cleared margin accounts should review the APEX margin account risk disclosure before borrowing. Users utilizing M1 cleared margin accounts should review the M1 margin account risk disclosure before borrowing. M1 Margin Loans are available on margin accounts with at least $2,000 invested per account. Not available for Retirement or Custodial accounts. Margin rates may vary.

Brokerage products and services are offered by M1 Finance LLC, Member FINRA / SIPC, and a wholly owned subsidiary of M1 Holdings, Inc.

20240508-3554397-11307750

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Investment account types that M1 supports

Open an additional M1 investment account

Open an M1 Inherited IRA

When am I eligible to use an M1 Margin Loan?

Open my account | M1 Help Center (2024)

FAQs

How do I call M1 support? ›

Alternatively, you can send us an email or for urgent requests give us a call at 312-600-2883. Our team is available Monday through Friday, from 9 am to 4 pm ET, unless there is a market holiday. You're our priority and we look forward to speaking with you.

How do I change my email on M1 Finance? ›

Clients can change their email from the Profile tab within their account settings. At this time, you're unable to change your email on Mobile. To do so, please contact us.

How do I contact M1 by email? ›

Disclaimer: To contact M1's management team, please email: [email protected] (Business hours: Monday to Friday, 8:30 am - 5:30 pm).

Is M1 Finance safe? ›

M1 Finance is a member of SIPC, which protects securities for customers of its members up to $500,000 (including $250,000 for claims for cash). Please see the attached explanatory brochure or go to www.sipc.org for additional information. If you have further questions, please refer to SIPC.org.

What does M1 support services do? ›

M1 Support Services, L.P. provides logistics services. The Company offers warehouse operations, inventory optimization, warranty management, and material handling equipment repair and support, as well as renders aviation support, information technology, supply chain management, and engineering solutions.

How do I register my M1 number? ›

How To Register
  1. • Scan your ID and Face for verification. o eKYC portal will be connected to perform verification of your ID (front & back) and face. ...
  2. • Verify the scanned information.
  3. Step 2b: For registration through SingPass.
  4. Step 3: Activate & Register SIM. • ...
  5. • Check all personal and SIM card information.

How do I find my M1 finance account? ›

You can find all your account numbers in the “Accounts” section of your settings. From this page, you can see each M1 accounts' nickname, account numbers, account type, and status. Account numbers are also available on your statements and tax documents.

How do I change my bank account on M1 Finance? ›

Where to manage bank connection
  1. Navigate to the Invest tab and select the M1 investment account you're changing the bank connection for or click here.
  2. Select the “Bank Connection” tab.
  3. Select “Change” and confirm.

How do I switch email accounts? ›

Change Your Email Address in 5 Steps:
  1. Step 01: Choose a New Email Provider.
  2. Step 02: Create a New Email Address.
  3. Step 03: Migrate Your Messages.
  4. Step 04: Configure Automatic Email Forwarding.
  5. Step 05: Inform Your Contacts.

What is the M1 email format? ›

How do I get my money back from M1 finance? ›

How to liquidate an M1 investment account | M1 Help Center. You can liquidate an M1 investment account by initiating a one-time transfer for the current total value of the account to your connected external bank. Once you select "Review", a liquidation confirmation and acknowledgment screen will appear.

How do I access my M1 bill? ›

You can access your current bill via My M1+ App. For other plans and Fibre Broadband; You can access up to last 6 bills via My M1 App.

Is M1 Finance really free? ›

*M1 Finance, LLC does not charge commission, trading, or management fees for self-directed brokerage accounts. You may still be charged other fees such as M1's platform fee, regulatory fees, account closure fees, or ADR fees.

Is M1 Finance a Chinese company? ›

M1 Finance (commonly abbreviated as M1) is an American financial services company that offers a robo-advisory investment platform with brokerage accounts, digital checking accounts, and lines of credit.

How do I talk to Mac support? ›

Contact Apple Support
  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

How long does Apple support M1? ›

Apple generally supports its computers for around seven years from the date Apple last sells them. By my math, that means the M1 series machines should be supported until sometime around 2028 or 2029. That's a good long run for a computer. (And to be clear, that's just an estimate.

Who is the owner of M1 support services? ›

Cerberus Capital Management, L.P. (together with its affiliates, “Cerberus”), a global leader in alternative investing with a dedicated investment platform focused on supply chain integrity and national security, today announced that it has acquired a controlling interest in M1 Support Services (“M1” or the “Company”).

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