Little Caesars Arena in The District Detroit serves as the home of the Detroit Red Wings, Detroit Pistons and countless other sports, entertainment and community events. Little Caesars Arena also features state-of-the-art technology, fan amenities and active community spaces like the Via, the BELFOR Training Center and the Chevrolet Plaza.
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FAQs
Can I bring my purse or my bag into the arena?
To uphold health and safety protocols, minimize contact and ensure a more seamless entry process, our venues have adopted a no bag policy.
- BAGS, PURSES & CLUTCHES LARGER THAN 4" x 6" x 1.5" ARE PROHIBITED.
- SINGLE COMPARTMENT BAGS, WALLETS & CLUTCHES SMALLERTHAN 4" x 6" x 1.5" WITH OR WITHOUT A HANDLE OR STRAP ARE PERMITTED.
- Exceptions to this policy include:
- Bags, wallets and clutches needed due to medical necessity.Medical necessity includeDiaper bags, Breast pumps,Oxygen,Insulin,Epi-pens and other medical devices
- Medical or diaper bags must measure smaller than 14” x 14’ x 6’ and are required to be x-rayed upon entry at either the Meijer Entry NW or Comerica Entry NE.
I only carry cash, how will I pay for items at the venue?
All points of sale at Little Caesars Arena require cashless payment methods. Guests can conveniently convert their cash to a prepaid debit card with no fees or extra charges at a Reverse-ATM located by Portals 9 & 58 on the concourse. After inserting cash into the kiosk, the dispensed card will hold the same exact value as the cash that is inserted. The prepaid debit card can be used to make a purchase at the venue and at any location that accepts prepaid debit cards.
What is the smoking policy?
Little Caesars Arena is a smoke-free venue, smoking and vaping are prohibited. Guests that violate the smoking policy are subject to ejection from the venue.
Can I bring a camera in the arena?
Generally, professional cameras, tablets, audio recorders and video recorders are not permitted at Little Caesars Arena; this policy, however, is altered to accommodate the preference of the artist or show. To inquire if professional cameras, tablets, audio or video recorders are permitted for a particular event, please contact us at 313-471-7000. For select performances, a strict no camera policy will be enforced and guests will be informed.
How do I contact lost and found?
During an event, found items are turned into the Guest Services Office outside PORTALS 10, 20 or 67. Guests may inquire about items at any point during the event. After an event,guests canclick this linkto submit a missing item.
Can I bring food and beverage into the venue?
Outside food & beverage is not permitted.
Will the event be canceled due to inclement weather?
Little Caesars Arena rarely cancels or postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis (this stipulation is clearly marked on each ticket). Should a decision be made to cancel or postpone an event, the information will be posted immediately through the venue's social media outlets.
What time do the doors open for my event?
Doors for Detroit Red Wings and Detroit Pistons games open 90 minutes prior to game time. Doors for concerts and general events typically open 60 minutes prior to the scheduled event time. Door times are subject to change.
Can I bring in an umbrella?
Umbrellas are allowed, except pointed tip umbrellas.
What are the set times for my event?
Set times for each show varies, and are subject to change.
Where is the rideshare pick up and drop off location?
The rideshare pick up and drop off area is on the Fisher Service Drive, west of Woodward Ave.
If you are getting picked up and inside Little Caesars Arena, please exit out of the Comerica Entry SE entry and head to the corner of Woodward and Fisher St. Your Uber/Lyft will meet you on Fisher Service Drive, west of Woodward.
Please view the map here.
Is there a mothers room where I can nurse my baby?
For the comfort of nursing mothers, there is a Mothers Room on the Street Level Concourse outside PORTAL 20. This location includes a sink, microwave, refrigerator and private, curtained areas with electrical outlets. There is also a family restroom inside this area for your convenience. Breast pumps are permitted inside the arena. If you have any questions about related items, please call 313-471-7000.
How do I get a message displayed on the scoreboard?
To have a birthday, anniversary, special occasion, or welcome message displayed on the Little Caesars Arena Scoreboard for Red Wings games, please visit us here and submit the form. Messages must be submitted at least 24 hours prior to the preferred game date. Messages require a minimum donation of $75 to the Detroit Red Wings Foundation.
Birthday messages are available and displayed during halftime at Pistons home games only. A $75 minimum donation to the Detroit Pistons Foundation is required for a Birthday Message. Please visit us here for specific timing and pricing.
Scoreboard messaging is not available at concerts or events.
What is the Guest Code of Conduct?
Little Caesars Arena is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies.
- Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event
- Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists, or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm
- Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Little Caesars Arena reserves the right to prohibit anything deemed inappropriate
- Do not fight, throw objects or attempt to enter or interfere with the performance area
- Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages
- Sit only in your ticketed seat and show your ticket when asked by venue personnel
- Do not exit with the expectation to re-enter the venue after scanning of tickets
- Refrain from smoking inside the venue. Little Caesars Arena is a non-smoking venue
Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to utilize our text assist tool and/or share any concerns during the event with our venue personnel as soon as possible. Visit one of our Guest Services Offices near PORTALS 10, 20 or 67, or text LCAHELP along with your location and issue to 313-513-HELP (4357).
Do you offer sensory-friendly options?
Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event staff are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.
Sensory bags, equipped with noise canceling headphones, fidget tools, and verbal cue card are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available. Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition. Sensory items are available at the Guest Service Offices at PORTALS 10, 20, and 67 and are distributed on a first-come, first-served basis and are provided free of charge.
