FAQ
[NUC] Why Can't I Turn Off BitLocker in Windows® 10?
See Also
How to Use BitLocker with PINResolution
This issue is caused by Windows account permissions limitation, login to the administrator account to disable BitLocker:
- Right-clickWindows Start button(or Press the Windows Key + x)
- Click Computer Management
- Double click Local Users and Groups
- Double click Users
- Double click Administrator
- Disable Account is disabled, click OK
- Click Windows Start button
- Click avatar (the circle image for the account currently signed in)
- Select Administrator Account to login
- PressWindows Start button
- Typebitlocker
- ClickManage BitLocker to enter theBitLocker Drive Encryption menu
- Select Turn off BitLocker to proceed with decryption
- Switch back to the user account
Contact Support
Please contact with us if the above information cannot resolve your problem
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