NFT Deposit | Crypto.com Help Center (2024)

We currently support deposits from the networks below:

1. Native NFTs

2. Cross-Chain NFTs

Cronos POS Chain

We only support NFTs originally minted on Crypto.com NFT. Attempts to deposit other Cronos POS Chain NFTs would result in their permanent loss.

External Chains

Only whitelisted collections as well as any collections that were dropped/airdropped on Crypto.com NFT are supported. You may check the contract addresses of our supported cross-chain NFT collections below:

Cronos POS Chain NFT deposit flow:

1. Click on “Deposit NFT” in “My NFTs”

2. Select “Cronos POS Chain” in the dropdown and transfer your Cronos POS Chain NFT to the displayed wallet address (Note: Do not enter the address manually. Either copy the displayed wallet address and paste it into your external wallet or scan the displayed QR code in your external wallet when carrying out the transfer)

3. Once a deposit is complete and confirmed on-chain, you will receive a confirmation email

Ethereum NFT deposit flow:

1. Click on “Deposit NFT” in “My NFTs”

2. Select “Ethereum” in the dropdown and transfer your Ethereum NFT to the displayed wallet address (Note: Do not enter the address manually. Either copy displayed wallet address and paste it into your external wallet, or scan the displayed QR code in your external wallet when carrying out the transfer).

3. Once a deposit is complete and confirmed on-chain, you will receive a confirmation email

Note: Please ensure the contract address of the cross-chain NFT you are depositing is in our list of whitelisted collections. Depositing tokens from non-whitelisted collections would result in the permanent loss of those tokens.

*You will need to connect your NFT account to your Crypto.com App account to deposit NFTs from external networks

For more information on depositing from external chains, check out our video tutorial on How to deposit Ethereum NFTs to Crypto.com NFT. Please follow the same procedure for other chains by selecting the correct deposit chain in the drop down menu.

What happens if I deposit a non-whitelisted cross-chain NFT?

If users deposit any NFT, token or coin from a non-whitelisted collection, it will be deemed lost forever.

How are Ethereum NFTs made available on Crypto.com NFT?

Crypto.com NFT uses a wrapping mechanism for Ethereum NFT deposits. When an external NFT from a whitelisted collection is deposited into the Crypto.com NFT platform, the original NFT is locked up, and a wrapped version of the NFT is minted on the Cronos POS Chain. All subsequent trades occurring on our platform triggers on-chain transactions with the wrapped Cronos POS Chain NFT.

Note: Users will not be able to verify ownership of their cross-chain NFTs currently deposited to their Crypto.com NFT account on the origin chain. This means that users will not be able to activate any utilities that require them to hold the NFT in a non-custodial wallet (for which they own the private key). Any airdrops or utilities received while the NFT is deposited to Crypto.com NFT will not be redeemable.

How do I know I’m buying a genuine external NFT?

To ensure you are buying genuine whitelisted collection NFTs deposited from an external network, all of these elements must be present on the listing page of the NFT:

How do I claim royalties if I am the original creator/owner of a whitelisted NFT collection?

You may complete and submit this form. We will then verify accordingly. If the submitted information is complete and verified, we will further contact you to complete the payout setup process. If otherwise, you may not be notified. Additional details are available in the form.