1989 filtered results
Press release
Published
CFPB Sues Horizon Card Services and CEO Robert Kane for Illegally Baiting, Gouging, and Trapping Families in High-Fee Credit Cards
The CFPB sued Horizon Card Services and its CEO Robert Kane for tricking consumers into signing up for its expensive membership credit card.
- • Credit cards
- • Deceptive practices
- • Enforcement
Speech
Published
Prepared Remarks of Seth Frotman at the Poverty Law Conference
CFPB General Counsel Seth Frotman spoke at the Poverty Law Conference about consumer financial law and low-income families.
By Seth Frotman
- • Banking
- • Junk fees
Press release
Published
CFPB Bans Navient from Federal Student Loan Servicing and Orders the Company to Pay $120 Million for Wide-Ranging Student Lending Failures
Today, the Consumer Financial Protection Bureau (CFPB) filed a proposed order against the student loan servicer Navient for its years of failures and lawbreaking.
- • Credit reports and scores
- • Deceptive practices
- • Enforcement
- • Financial service providers
- • Student loans
Speech
Published
Prepared Remarks of CFPB Director Rohit Chopra on the Navient Enforcement Action Press Call
Director Chopra delivered remarks on the CFPB’s enforcement action against Navient.
- • Credit reports and scores
- • Deceptive practices
- • Enforcement
- • Financial service providers
- • Student loans
Press release
Published
CFPB Orders TD Bank to Pay $28 Million for Breakdowns that Illegally Tarnished Consumer Credit Reports
The CFPB ordered TD Bank to pay $7.76 million to tens of thousands of victims because of the bank’s illegal actions.
- • Banking
- • Checking account
- • Credit cards
- • Credit reports and scores
- • Enforcement
- • Financial service providers
Speech
Published
Prepared Remarks of CFPB Director Rohit Chopra at the National Housing Conference
Director Chopra delivered remarks on streamlining the refinancing process.
- • Credit reports and scores
- • Fair lending
- • Financial service providers
- • Mortgages
- • Research
- • Rulemaking
Director's statement
Published
Statement of CFPB Director Rohit Chopra Regarding the Transportation Department's Probe Into Airline Rewards Programs
Consumer Financial Protection Bureau Director (CFPB) Director Rohit Chopra issued a statement following a U.S. Department of Transportation inquiry into airline rewards programs.
By Rohit Chopra
- • Credit cards
Press release
Published
CFPB Report Highlights Consumer Protection Issues in Medical and Rental Debt Collection
The CFPB today issued its annual report on debt collection, which highlights aggressive and illegal practices in the collection of medical debt and rental debt.
- • Consumer complaints
- • Credit reports and scores
- • Debt collection
Press release
Published
CFPB Orders NewDay USA to Pay $2.25 Million for Illegally Luring Veterans and Military Families into Cash-Out Refinance Loans
The CFPB took action against repeat offender New Day Financial (NewDay USA) for deceiving active duty servicemembers and veterans seeking cash-out refinance loans.
- • Enforcement
- • Financial service providers
- • Mortgages
Consumer advisories
Published
Consumer Advisory: Video games are targeting your children to get into your wallet
Gaming marketplaces increasingly mirror banking and payment systems but use design tricks to encourage spending, and our children are often the primary audience. Here are steps to help protect your family.
By Consumer Financial Protection Bureau
- • Consumer complaints
- • Data
- • Electronic payments
- • Identity theft and fraud
- • Parents
- • Privacy
- • Technologist
- • Virtual currency
- • Youth
Press release
Published
CFPB Report Finds Large Retail Chains Charging Cash-back Fees to Customers Using Debit and Prepaid Cards
The CFPB published a new report finding Americans are paying tens of millions of dollars in fees to access their own money when getting “cash back” at large retail stores when making a purchase with a debit or prepaid card.
- • Banking
- • Debit cards
- • Prepaid cards
CFPB Takes Action Against Fay Servicing for Illegal Foreclosure Actions and Violating Law Enforcement Order
The CFPB ordered Fay Servicing to pay a $2 million penalty for violations of mortgage servicing laws, and for violations of a 2017 agency order.
- • Enforcement
- • Foreclosure
- • Mortgage servicing
Press release
Published
CFPB Takes Action to Stop Contract-for-Deed Investors from Setting Borrowers Up to Fail
The CFPB released an advisory opinion and research report on a form of home seller financing that is often referred to as contract for deed.
- • Consumer complaints
- • Fair lending
- • Financial service providers
- • Foreclosure
- • Research
Speech
Published
Prepared Remarks of CFPB Director Rohit Chopra at the CFPB’s Field Hearing in St. Paul, Minnesota
Director Rohit Chopra discussed contracts for deed and the CFPB’s housing efforts at a field hearing in St. Paul, Minnesota.
- • Consumer complaints
- • Fair lending
- • Financial service providers
- • Foreclosure
- • Research
Consumer advisories
Published
Consumer advisory: Help is available for people facing housing problems because of a contract for deed
People living in a home paid for through a contract for deed can seek help to stay in their home instead of losing it when trouble strikes.
By Consumer Financial Protection Bureau
Letter
Published
CFPB Comment on Request for Information on Uses, Opportunities, and Risks of Artificial Intelligence in the Financial Services Sector
The CFPB comment on the Department of Treasury’s Request for Information on Uses, Opportunities, and Risks of Artificial Intelligence in the Financial Services Sector.
- • Advanced technology
Press release
Published
CFPB Takes Action Against Credit Repair Cloud and CEO Daniel Rosen for Enabling Credit Repair Companies that Harvest Illegal Fees
The CFPB filed a proposed order to resolve its lawsuit against Credit Repair Cloud and CEO Daniel Rosen for assisting businesses that charge illegal advance fees to consumers.
- • Enforcement
Press release
Published
CFPB Report Finds Lenders Cramming Markup Fees and Confusing Terms into Solar Energy Loans
The CFPB issued a report finding that some residential solar lenders are misleading homeowners and cramming markup fees into borrowers’ loan balances.
- • Fair lending
- • Financial service providers
- • Research
Consumer advisories
Published
Consumer advisory: Steer clear of costly and complex loans for solar energy installation
People can submit complaints about solar loans with the CFPB and with other federal and state agencies.
By Consumer Financial Protection Bureau
- • Financial education
Speech
Published
Prepared Remarks of CFPB Director Rohit Chopra at the Treasury Roundtable on Solar Financing
Director Rohit Chopra delivered remarks about preventing predatory lending in the residential solar market.
- • Fair lending
- • Financial service providers
- • Research
Consumer advisories
Published
نشرة استشارية للمستهلكين: تجنب القروض الباهظة والمعقدة لتركيب أنظمة الطاقة الشمسية
يمكن للأشخاص تقديم شكاوى بشأن قروض الطاقة الشمسية إلى مكتب الحماية المالية للمستهلكين CFPB وإلى وكالات فيدرالية وحكومية أخرى.
By Consumer Financial Protection Bureau
- • Financial education
Consumer advisories
Published
Aviso al consumidor: Manténgase alejado de los préstamos costosos y complejos para la instalación de energía solar
Las personas pueden presentar quejas sobre préstamos para energía solar ante el CFPB y otras agencias federales y estatales.
By Consumer Financial Protection Bureau
- • Financial education
Consumer advisories
Published
消費者公告：遠離昂貴和複雜的太陽能安裝貸款
人們可以向消費者金融保護局 (Consumer Financial Protection Bureau, CFPB) 及其他聯邦和州機構提交有關太陽能貸款的投訴。
By Consumer Financial Protection Bureau
- • Financial education
Press release
Published
CFPB Joins Federal Regulators to Propose Rule to Standardize Data Submitted to Federal Financial Agencies
The CFPB and other federal financial regulatory agencies announced a joint proposed rule to establish data standards for certain information collections submitted to financial regulatory agencies.
- • Compliance
- • Data
- • Rulemaking
Speech
Published
Prepared Remarks of CFPB Director Rohit Chopra at the Public Meeting of the Strike Force on Unfair and Illegal Pricing
Director Rohit Chopra outlined recent efforts to combat price gouging and unfair practices in financial services, focusing on private equity involvement, junk fees, and credit card interest rates.
- • Competition
- • Junk fees
