When trying to download the Netflix app, this message may appear on your Android phone or tablet:
This message usually means your device can't get the Netflix app from the Google Play Store because it isn't Play Protect certified.
To fix the problem:
Check your device's Play Protect status
Open the Play Store app.
In the upper right, tap your Profile icon.
Tap Settings > About.
Under Play Protect certification, check your device's certification status.
If you see Device is certified, contact us for more help.
If your device isn't certified, you'll need to use a supported device to watch Netflix. We recommend contacting your device's manufacturer to ask for a Play Protect certified device. To learn more, go to Google's support page about Play Protect certification.
