If you experience the error code S7381-1204 on your Mac computer, often accompanied by the following message:
Whoops, something went wrong...
Unexpected Error
There was an unexpected error. Please reload the page and try again.
It typically points to information stored on your computer that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.
Shut down your computer
Shut down your computer through the menu:
Mac: In the upper left, click the Apple menu, then click Shut Down.
Windows: Click the Start menu, then click Power > Shut down.
Chromebook: In the bottom right, click the time, then click Sign out > Shut down.
Leave your computer off for at least 10 seconds.
Turn it back on, then try Netflix again.
See Also
Netflix Error 10016-22005