Negative Balance On a Credit Card: What Does It Mean? | Chase (2024)

The balance on your credit card represents the amount you owe after using your card to make purchases. If you completely pay off your statement balance by the due date each month, your balance will be zero. If you carry a balance, you'll have to pay interest on that amount. So, what about a negative credit card balance?

What is a negative credit card balance?

A negative credit card balance is when your balance is below zero. It appears as a negative account balance. This means that your credit card company owes you money instead of the other way around.

Typically, this happens when you've overpaid your outstanding balance or if you've had a credit returned to your account. A common example is if you make a purchase with the card and later return the item, where you then are issued a credit back to your account. Let's say you bought a $25 dress. You returned the dress, and the $25 is credited back to your account that has a zero balance. Now, your account balance is - $25.

What to do about a negative balance on a credit card

If you notice you have a credit card with a negative balance, don't fret. You don't really have to do anything. But there are a few simple actions you can take if that will give you peace of mind:

  • Contact customer service: If you're not sure why you have a negative balance, contact your credit card issuer for an explanation.
  • Request a deposit: Check with your credit card issuer to see if you can request the negative balance amount to be deposited to your bank account. You can also ask for a check, money order or cash.
  • Make a purchase: This is the easiest way to resolve a negative balance. Say you received a credit of $50, and your balance is now - $50. Once you spend $50, whether on one or multiple purchases, your balance will be zero.

Reasons why you might have a negative credit card balance

A negative credit card balance can happen for several reasons, a few of the most common are listed below:

  • You got a refund: If you received a refund for a purchase but had already paid off your monthly balance, your balance will be negative
  • You earned a statement credit: If you redeem credit card rewards for a statement credit, you could get a credit that exceeds your current balance. You may have paid off your balance in full without considering a potential credit.
  • You overpaid your statement balance: If you accidentally overpay your statement balance, your balance will end up in the negative.
  • You have a fraudulent charge removed after paying the disputed amount: This can happen if you pay off your balance.
  • You have fees canceled: If you have interest charges, annual fees or late fees waived, but you already paid down that amount, you can wind up with a negative balance.

What happens if you have a negative balance?

Ultimately, nothing really happens if you have a negative credit card balance. It doesn't hurt you. But still, you want to check in on your account regularly to make sure you don't wind up with a negative balance.

Chase Sapphire is an official partner of the PGA Championship.

Negative Balance On a Credit Card: What Does It Mean? | Chase (2024)

FAQs

Negative Balance On a Credit Card: What Does It Mean? | Chase? ›

A negative credit card balance is when your balance is below zero. It appears as a negative account balance. This means that your credit card company owes you money instead of the other way around. Typically, this happens when you've overpaid your outstanding balance or if you've had a credit returned to your account.

Is it OK to have a negative balance on credit card? ›

Will a negative credit card balance affect your credit score? No, a negative balance does not affect a credit score. Most credit models consider negative balances equivalent to a $0 balance, which means negative balances don't hurt credit scores.

What happens when a credit card bill shows negative balance? ›

It means that you have a surplus amount on your card. You can check for the exact reason of the surplus with your card provider and use the negative balance for purchases. Why does my credit card show negative balance? It means that you either overpaid against your card or you have received some cash back or rewards.

What happens if you overpay your credit card? ›

Generally, your overpayment will appear as a credit in the form of a negative balance on your account. This negative balance will roll over towards any new charges you make or outstanding balances for the next month.

What happens if my available balance is negative? ›

A negative balance occurs when you make payments that exceed the funds in your account. Overdraft protection can help cover the difference, but it comes with fees. A negative bank balance can lead to overdraft fees, non-sufficient funds fees, account closure, and credit impact.

How to fix a negative credit card balance? ›

Request a deposit: Check with your credit card issuer to see if you can request the negative balance amount to be deposited to your bank account. You can also ask for a check, money order or cash. Make a purchase: This is the easiest way to resolve a negative balance.

Does credit balance mean I owe money? ›

A credit card balance is the amount of credit you've used on your card, which includes charges made, balances transferred and cash advances (like ATM withdrawals). You can think of it as the amount of money owed back to the credit card issuer. If you don't owe a balance, it will appear as zero.

Can negative balance affect credit score? ›

Having a negative balance on a credit card isn't a bad thing, but it has some points to consider: Negative balances don't affect credit. Most credit models typically consider negative balances equivalent to a $0 balance. This means a negative balance won't hurt a credit score.

What happens if balance of payments is negative? ›

A deficit, then, is a negative balance (or an excess of debits over credits) on account of certain transactions (the items above the line), which will cause trouble if it becomes large and persistent; to prevent this, some adjustment of the balance of payments is called for—and usually some adjustment in the domestic ...

What does a negative balance mean on your bill? ›

A negative balance indicates that your bill was overpaid and that you may be eligible for a refund.

What happens if I put more money than I owe on my credit card? ›

In most cases, an overpayment on your credit card isn't likely to cause any problems. However, if it results in a significant negative balance, you could trigger a fraud alert. A large negative balance can sometimes be a sign that someone is laundering money.

What happens if I overdraft my credit card? ›

If your balance remains above your limit in the next billing cycle, you could be charged the over-the-limit fee again. And if you can't pay the minimum payment, you could be hit with late fees. You may also face increased interest rates with a penalty APR if you go over your limit.

What happens if I pay extra money to my credit card? ›

You won't be penalized for overpaying your credit card, but there are also no benefits for doing so. When you pay more than the balance due, your issuer should automatically issue the amount you're owed as a statement credit and your credit line will reflect a negative balance until you've spent the credit.

Is it OK if my credit card balance is negative? ›

Negative account balances can occur for several reasons, but regardless of the cause, a balance below zero isn't a bad thing. In fact, it means you have a credit on your account, so future purchases up to that amount won't cost you additional money.

Does a negative account balance mean a refund? ›

A negative number means you do not owe money. (Example: -$100.00) means you DO NOT owe money and you will get a refund.

How long can my account be negative? ›

In most cases, the bank won't close your account as long as you deposit sufficient money to make the account positive within 30–60 days (depends on the bank). The big problem that you're going to have is that multiple overdrafts will result in you paying lots of money in overdraft fees.

Does a negative account balance affect your credit? ›

Overdrafts don't usually affect your credit scores unless you don't resolve them quickly and the account goes into collections. Checking accounts aren't included in your credit reports from the three major credit bureaus, but they could be included in your ChexSystems report.

Does negative balance increase credit limit? ›

For example, let's say you have a credit card with a $1,000 credit limit and a negative balance of $50. The result is a temporary credit limit of $1,050. However, your credit limit will drop back to $1,000 once you clear the negative balance by making a purchase or receiving a credit balance refund.

What happens if I pay off my credit card and then get a refund? ›

If you have paid your card down to a zero balance before receiving your refund, you will have a negative balance on your credit account — and any future purchases will be applied to the negative balance first.

Is it bad to have negative balance on a debit card? ›

If you have a negative bank account, that means you've taken out more money than was available in the account. Letting an account go negative can be costly, because banks charge fees when this happens. And your bank could close your account if it stays negative for too long.

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