National Debt Relief class action claims website captures users' IP address (2024)

National Debt Relief website class action lawsuit overview:

• Who: Gilda Vincent filed a class action lawsuit against National Debt Relief LLC.
• Why: Vincent argues National Debt Relief unlawfully collects its website visitors’ IP addresses through a tracker it allegedly installs on their browsers without consent.
• Where: The National Debt Relief class action lawsuit was filed in New York federal court.

National Debt Relief unlawfully collects its website visitors’ IP addresses by installing a tracker on their internet browsers without consent or a court order, a new class action lawsuit alleges.

Plaintiff Gilda Vincent’s National Debt Relief class action lawsuit claims the company violated the California Invasion of Privacy Act (CIPA) by allegedly installing the Claritas TRKN Tracker on its website visitors’ internet browsers.

Vincent argues National Debt Relief has been using the Claritas tracker since at least November 2022 — and possibly earlier — allegedly without ever obtaining consent from its website visitors or getting a court order to install or use the tracker.

“By installing and using the Tracker without Plaintiff’s prior consent and without a court order, Defendant violated CIPA,” the class action states.

Vincent wants to represent a California class of consumers who accessed National Debt Relief’s website in the state and subsequently had their IP address collected by the tracker.

National Debt Relief site allegedly utilizes tracker provided for a fee by Claritas

Vincent argues National Debt Relief uses a tracker provided for a fee by software-as-a-service company Claritas to track its website visitors, with Claritias allegedly marketing its services as being able to help drive brand awareness and sales.

“To achieve this, Claritas uses its Tracker to receive, store, and analyze information collected from website visitors, such as visitors to Defendant’s Website,” the class action states.

The plaintiff is demanding a jury trial and requesting declaratory relief along with an award of statutory damages for herself and all class members.

In a similar case, Google recently agreed to a settlement resolving claims that the company secretly tracked the internet searches of millions of individuals who used its Chrome browser’s incognito function and were under the impression they were browsing anonymously.

Have you used National Debt Relief’s website without being aware it was tracking your IP address? Let us know in the comments.

The plaintiff is represented by Yitzchak Kopel, Alec M. Leslie and Max S. Roberts of Bursor & Fisher PA.

The National Debt Relief website class action lawsuit is Vincent v. National Debt Relief LLC, Case No. 1:24-cv-00440, in the U.S. District Court for the Southern District of New York.

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