My Help Center (2024)

FAQs

How can I contact Google to recover my account? ›

For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.

On your computer, go to Google One. . On the mobile web, at the top left, you can find the Help icon. Under “Need more help?,” tap Contact us.

The support service of your Google Cloud organization, such as Enhanced Support or Premium Support. Your service determines whether case support is available 24 hours a day, 7 days a week (24/7). Otherwise, Customer Care is available during Hours of Operation or Business Days. The priority of the case (P1-P4).

Providing customers with the answers to the questions that get asked all the time, a Help Desk Center makes it easier for consumers to access the information they need, without having to contact a member of the customer service team.

Google Chat is part of the modern Gmail experience , and is available for browser, mobile device, and as a standalone application. Learn more .

Contact Google Store support directly at 855-836-3987.

Does Google have a telephone service? ›

Cost and availability

When you call from the US, almost all Google Voice calls to the US and Canada are free. Some calls to specific phone numbers in the US and Canada cost 1 cent per minute (USD). Calls outside the US are at listed rates.

You may obtain information about your Google Wallet Balance by calling 1-855-492-5538. This information, along with a sixty (60) day history of Card Account transactions, is also available online at wallet.google.com. You will not automatically receive paper statements.

A help center is an online resource dedicated to answering product and support-related questions to help users find the information they need about your product or service.

The whole point of your help center is to provide critical information to your customers that enables them to accomplish their goals, solve problems, and make progress in their lives. To that end, you need to ensure the information you provide within your help center is as comprehensive and thorough as necessary.

Open the Gmail app . Settings. Choose an account to opt in to Google Chat. Under “General,” next to “Chat,” turn on Show the chat and spaces tab.

If you are unable to find guidance about your concern on these resources, you may reach out through the Grievance Redressal Mechanism by sending an email to [email protected].

If you have deleted your Google account more than 30 days ago. It is not possible to recover it. The account is permanently deleted and cannot be recovered.