Mshwari | Loans and Savings (2024)

M-Shwari is a savings and loan service that enables M-PESA customers to;

  • Save as little as Kshs. 1, and access credit from Kshs. 1,000.
  • Earn interest of up to 6.3% p.a. on your savings balance.
  • Save for a fixed period of time
  • Access loans instantly, credited to your M-PESA account from a minimum of Kshs. 1,000 and up to Kshs. 1million account charged at 9% Being Loan Fees of 7.5% and 1.5% Excise Duty. Excise duty is deducted from the loan amount to be sent to M-PESA

How to qualify for a loan

  1. Be an M-PESA subscriber for at least 6 months
  2. Save on M-Shwari
  3. Actively use other Safaricom services such as voice, data and M-PESA.

What should I expect when I borrow?

  • Access loan limits from as low as Ksh.100 and up to Ksh.50,000.
  • Enjoy a one month repayment period.
  • Loan repayment can be made via M-PESA, or from the M-Shwari account.

How does it work?

  • Access the M-PESA menu.
  • Select Loans and Savings.
  • Select M-Shwari.
  • Select Loan.
  • Request Loan.
  • Enter amount.
  • Enter your M-PESA PIN
  • Loan amount will be sent to your M-PESA Account. The loan amount to be paid will be in inclusive of the facility fee.

Lock Savings Account

This is a savings account that allows M-Shwari customers to save for a defined purpose and for a specified amount of time.

The funds saved on the M-Shwari Lock savings account will be kept in the account until the maturity date; this maturity date is determined by the customer upon opening the account and ranges between one and twelve months. Customers can make micro deposit into this.

The M-Shwari Lock Savings account is ideal for customers looking for higher interest rates and those wishing to keep money away safely for one to six months.

What are the requirements of opening a Lock Savings Account?

  • One must be an M-Shwari customer in order to access this service.
  • To join M-Shwari, Go to your M-PESA menu, select “My account” and “Update menu” then go to your M-PESA menu, select Loans and Savings, Mshwari, click on activate account and accept terms and conditions.

What are the benefits of opening a Lock Savings Account?

  • No minimum savings
  • There are no charges levied on the M-Shwari Lock Savings account.
  • The interest rate is constant during the investment period, and is calculated and paid out monthly or at maturity.
  • The Lock period varies from one month to six months depending on the customer needs.

What interest will be payable on the M-Shwari Lock Savings Account?

M-Shwari lock savings interest is earned daily but paid out monthly into the lock savings account.

(Table on site)

How does one access the Lock Savings Account Menu?

  • On the M-PESA menu, go to Loans and Savings
  • Select M-Shwari
  • Select Lock Savings Account

How do I Open and Save into Lock Savings Account?

  • Go to M-PESA, Loans and Savings
  • Select M-Shwari
  • Select Lock savings account
  • Open an account
  • Select to save from either M-PESA or from M-Shwari
  • Enter Target Amount,
  • Enter period between 1-6 months
  • Enter amount to save
  • You will receive an SMS confirmation that your Lock Savings Account has been set up.
  • The next time you save, go to the Lock Savings option under M-Shwari, select to save from either M-Shwari or M-PESA, enter amount and then your M-PESA PIN to complete your transaction.

How will I know that my money in M-Shwari Lock Savings has matured?

  • Upon maturity, a notification will be sent to you via SMS from M-Shwari informing you of the amount saved and the interest earned.

Can a customer withdraw their funds before maturity date?

  • However, a customer will receive the requested money after 48hours. A customer has the option to withdraw the entire amount or make a partial withdrawal of the funds

Frequently Asked Questions

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Mshwari | Loans and Savings (2024)

FAQs

Why is Mshwari not giving me a loan? ›

In order to qualify for a loan you will have to be an active M-PESA user for at least 6 months, save regularly on M-Shwari account and continuously use other Safaricom services such as Voice, DATA and M-PESA.

What is the minimum amount to save in Mshwari? ›

The minimum amount is Kshs 1000. What is the minimum time period for an M-Shwari Lock Savings Account: The minimum period is one (1) month.

How long does it take to withdraw money from a Mshwari lock savings account? ›

The Bank will credit your regular M-Shwari Account with the Principal Amount and the Interest accrued up to the point of withdrawing funds after forty- eight (48) hours from the time in which the Customer makes a Withdraw Funds request in accordance with clause above.

What happens if I don't pay my Mshwari loan? ›

In the event that you do not repay the Loan in full within thirty (30) calendar days of the date of disbursem*nt of the Loan, the Bank will automatically roll over any outstanding amount in respect of the Loan including the Facility Fee for a further period of thirty (30) calendar days.

How long does it take to qualify for Mshwari loan? ›

Loans: All M-Shwari Active Subscribers who have been M-PESA subscribers for at least 6 Months, passed KYC verification, have not been blacklisted and have been assigned a credit limit are eligible to take out loans based on their assigned limit. Facility Fee: 7.5% on each loan disbursed, exclusive of 1.5% excise duty.

How to unlock mshwari loan limit? ›

Strategies for Loan Growth
  1. Save More: Regular savings lead to increased eligibility. ...
  2. Transact Frequently: Use M-Pesa actively. ...
  3. Timely Repayments: Repay loans promptly. ...
  4. Keep Your Line Active: An active M-Pesa line is crucial for eligibility.
  5. Financial Discipline: Balance loans and savings wisely.
Mar 4, 2024

Which Bank deals with Mshwari? ›

M-Shwari is brought to you by NCBA and Safaricom. The “M” signifies mobile-centric as this product is operated entirely from your mobile phone. It will not be accessible through any NCBA branch but your handset. All you need is your handset and to be registered on M-Pesa!

What is the 75% saving rule? ›

The 75/15/10 rule suggests devoting 75% of your income to living expenses, 15% to investing, and 10% to savings. This guideline can be a flexible way to prioritize your long-term financial future when deciding how to budget and allocate your income, which you can adapt based on your situation.

What are the terms and conditions of Mshwari lock savings? ›

“Lock Period” means such minimum period of time not less than one (1) month and not exceeding six (6) months, or such other period communicated by the Bank from time to time in which the Customer requires that the Principal Amount be kept in the Lock Savings Account and during which period the Principal Amount will not ...

How do I contact Mshwari customer care? ›

M-SHWARI CUSTOMER CARE CONTACT TEL : +254202600905.

How much can I save in my KCB M-PESA account? ›

You can deposit up to KES 150K into KCB M-PESA savings at a go. You can withdraw up to KES 150K into KCB M-PESA savings at a go.

Why is Mshwari not giving me a loan after? ›

If your loan is repaid after 60 days, we do not allow you to access an M-Shwari loan for 30 days. If loan is repaid after 60 days, you will be allowed to borrow a loan immediately after repayment. Your limit is reduced if your loan remains outstanding for more than 60 days (2 months).

Can Mshwari put you on CRB? ›

Every M-Shwari customer will be listed with CRB as follows: • Positive Listing- This will apply to all active M-Shwari customers with no outstanding amount overdue. Negative Listing- This will apply to all active M-Shwari customers with an outstanding amount overdue. The pre-listing notice period is 30 days.

Is it safe to save money in Mshwari? ›

The M-Shwari Lock Savings account is ideal for customers looking for higher interest rates and those wishing to keep money away safely for one to six months.

Why am I not eligible for a loan? ›

If your income is less than the minimum income requirement set by the lender, the lender may reject your loan request. For instance, most lenders require that your net monthly income should exceed ₹25,000.

Why won t they give me a loan? ›

Credit score, income and debt-to-income ratio are the main factors lenders consider when reviewing applications. Paying down debts, increasing your income, applying with a co-signer or co-borrower and looking for lenders that specialize in loans within your credit band could increase your approval odds.

Why is my KCB M-PESA loan declined? ›

You have been listed with the Credit Reference Bureau. You already have an existing KCB M-PESA loan. You have a low credit rating. Late repayment of a previous loan thus you have been blacklisted.

How do I unlock my Mshwari loan limit? ›

Strategies for Loan Growth
  1. Save More: Regular savings lead to increased eligibility. ...
  2. Transact Frequently: Use M-Pesa actively. ...
  3. Timely Repayments: Repay loans promptly. ...
  4. Keep Your Line Active: An active M-Pesa line is crucial for eligibility.
  5. Financial Discipline: Balance loans and savings wisely.
Mar 4, 2024

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