Money Sent to a Closed Account (2024)

PayPal Editorial Staff

PayPal Editorial Staff

March 14, 2024

March 14, 2024

Don't panic if money ends up in a closed account. Perhaps someone changed banks without updating their direct deposit information. Or maybe someone used a payment app to send money without realizing the recipient closed their account.

Funds can get sent to a closed account for different reasons — and while these types of misdirected payments can lead to delays, they usually aren’t lost forever.

Learn the potential consequences of money being sent to a closed account and things to consider for avoiding misdirected payments.

The receiving bank rejects the transaction

If a bank receives a transfer or direct deposit to a closed account, it may reject the transaction outright. Depending on how quickly this happens, the money may never leave the sender's account, or it may get returned several days later.

The bank or service that sent the money may quickly learn about the failed transfer. Once it does, it can alert the sender that the transfer didn’t go through because the receiving account was closed.

However, it can still take several days or weeks for the process to play out, and the sender may not have access to the funds during this time. If the sender is an employer, they may decide to send the employee a check immediately.

The receiving bank accepts the transfer

The receiving bank may see that the money is intended for a closed account and decide to accept the money anyway. If it does, the bank doesn't get to keep the money.

The bank may take a couple actions. They may contact the intended recipient and issue a check. Sometimes a bank may reopen — or allow the recipient to reopen — the account to claim the funds. However, this may not be a commonly available option unless the account was recently closed.

Potential ways to avoid misdirected payments

To help avoid misdirected payments and the resulting delays, people can:

Although mistakes may still occasionally happen, rest assured the money isn’t lost forever. Even if it takes several weeks, the funds can eventually make their way back to the sender or get passed on to the recipient.

Learn about transferring money with PayPal.

Money sent to a closed account FAQ

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Money Sent to a Closed Account (2024)

FAQs

What happens if money gets sent to a closed account? ›

The receiving bank rejects the transaction

If a bank receives a transfer or direct deposit to a closed account, it may reject the transaction outright. Depending on how quickly this happens, the money may never leave the sender's account, or it may get returned several days later.

Can money be refunded to a closed account? ›

In most cases, the refund can still be received in the designated pool account with your card issuing bank, even if the card account itself is closed. You will need to provide the proof to your bank so they can try to trace or locate the funds.

How do I get my money back from a closed bank account? ›

If your bank account is closed with a balance remaining, the bank will issue a refund, typically by mailing you a check.

What happens if my refund is sent to a closed bank account? ›

If you were set up for a direct deposit of your refund and your bank account closed before the funds were direct deposited, your bank will return the funds to the IRS. The IRS will then issue you a paper check, resulting in a tax refund delay of up to 10 weeks.

What happens if you send money to an account that is closed? ›

Often, if a financial institution receives a request for transfer and doesn't have an account with a matching account number, or the account has been closed, the transfer will be declined. No money will be exchanged. The funds will remain with the sender.

What happens if Cash App sends money to a closed bank account? ›

Deposits sent to a closed bank account or canceled debit card may be held by your bank until you contact them. Your bank may also issue a check to the address they have on file for you. If the debit card number you used has changed but the bank account is still active, the funds may be returned to your Cash App.

What happens to your money if bank closes account? ›

If your bank proceeds with the closure of your account, it should still give you your money back. This can take time, however, if an investigation is ongoing or they suspect criminal activity. You may also get the money back in the form of a cheque which is obviously difficult if your account is closed.

What happens if you close a bank account with money still in it? ›

If there are no pending transactions, the bank may close the account as soon as you make the request. If there is a positive balance, the funds will be sent to you. However, it's easiest if you ensure the account has a zero balance before closing it. That way, you won't have to wait for your funds to arrive.

What happens if Zelle is sent to a closed account? ›

If the account linked to your Zelle profile is closed and someone has sent you money, you should contact Zelle customer support immediately to request assistance in retrieving the funds.

What happens to money deposited into a closed bank account? ›

Direct deposits to closed accounts are usually returned to the sender. The bank may hold onto the funds and give the account holder time to reopen the closed account. Banks may issue a paper check to the individual who owns the closed account.

What happens if money is refunded to a closed debit card? ›

In most cases, the bank will redirect the refund to your customer's new or replacement card. If your customer does not have a new card, the bank will usually send the refund directly to their bank account.

How long does a bank have to refund money? ›

For example, banks usually issue refunds within 7 to 10 days for transactions involving a stolen debit card or unauthorized electronic fund transfers. For more complex cases, like those involving considerable sums or intricate tactics like a check scam, most banks will resolve claims within 10 to 45 days.

What happens to money in account if account closed? ›

What Happens When a Bank Closes Your Account? Your bank may notify you that it has closed your account, but it normally isn't required to do so. The bank is required, however, to return your money, minus any unpaid fees or charges. The returned money likely will come in the form of a check.

Will a direct deposit reopen a closed account? ›

No. If an account is closed, the direct deposit funds will have nowhere to be deposited and so the transaction will not go through. To address this situation, talk to your bank about reopening the account and let the payer know that there is an issue with the account tied to your direct deposit.

What happens if you send money to an inactive bank account? ›

Generally, your funds remain safe even if your account becomes dormant. However, there may be restrictions on accessing the account until it is reactivated. It's crucial to contact your bank to understand their policies regarding dormant accounts.

What happens if you send money to a blocked account? ›

If money is deposited in a blocked account, the system will not accept the money, if the money is remitted over the counter. If the money is transferred on line, the amount remitted will come back and re credited to the sender.

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