MetaTrader Error: No connection (2024)

FAQs

MetaTrader Error: No connection? ›

If you're getting a “No connection” error in your MT4 or MT5, it means you are not connected to the server and will not receive price quotes. To troubleshoot, follow the steps below. Check your internet connection. Test other computer programs that require an internet connection and see they work.

The MT4 platform will display the No connection error message if you have just installed the platform and have not attempted to log in, or if your platform server list needs to be refreshed. To resolve the problem, follow these steps: Double-check your login ID and assigned server .

If you see a message such as 'invalid account' or 'no connection', check your login details and try to log in again. Remember to use your MT4 details, not your normal IG details – you'll have a five or six-digit account number for MT4. Also check the server you are logging in to.

If you encounter the 'Common Error' message after launching the platform, the first attempt to fix this problem should be to ensure your device has a stable internet connection. First off, check your internet router is emitting the correct connection signals. If there is a visible issue, restart your router.

Is IG MT4 down today? IG is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the IG status page, looking for the latest outages and issues affecting customers.

By 1st of December 2023, MT4 clients using client terminal builds below 1380 and MT5 clients with builds below 3802 will not be able to log in without updating their platform. To maintain your access, we encourage you to make the necessary updates before the deadline.

Restart your platform.

If you are certain that you are using the correct logins, restart the platform— close it > wait for 10 seconds > open it again. If you are using an anti-virus, firewall, VPN, or any other security program, make sure that MT4 and/or MT5 are on the list of “allowed programs“.

A weak Wi-Fi signal, unstable cellular data connection, or even a glitch with your internet service provider (ISP) can cause this issue. Instagram Server Issues: While less frequent, Instagram can occasionally experience server outages or scheduled maintenance that temporarily disrupts service.

Make sure you're on 4G data or strong WiFi, with good download speeds. Check if switching between data and WiFi affects the issue. Delete and reinstall the app.

Why do I keep getting no connection? ›

Check for Physical Connectivity Issues

Sometimes, your internet connection can fail due to simple issues like a loose or unplugged network cable, modem, or router. Or, if you're on a wireless network, your computer's wireless network interface card might be turned off.

If you receive "No connection", or your charts say "Waiting for update" try logging in with your specific alternative server. Also, make sure that trading is open.

To reset your MT4 or MT5 chart data, you will need to go to Tools > History Center and select the pair and the time frame you want to reset.

The trade is disabled in MT4 error message means that you can't execute any trades with your broker. This error message usually appears when you try to place a new trade. It can indicate that you are trying to execute a trade while the market is closed, on an invalid symbol or your account hasn't been set up correctly.

The most common reason why traders receive a trade is disabled MT4 error message is because they try to place trades outside of market hours. Or there may be a national holiday in the markets they try to trade in without being aware that the market is closed.

The 'Trade is disabled' error message appears on the MT4 due to one of the following reasons: You haven't made the minimum deposit to activate your trading account. Please read here for more information about the minimum deposit on each account type.