Making a claim on your insurance policy (2024)

If you've taken out insurance and something happens, you might need to make a claim.

This page tells you what you need to think about before you contact your insurer and also what to do if someone tries to make a claim against you.

Making a claim

If you need to make a claim contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself.

The Association of British Insurers have more information on flooding and insurance, including what you can expect after a flood atwww.abi.org.uk.

Check the following things before you send off your claim:

  • you're within the time limits for making a claim

  • you're covered for what you're claiming for

  • how much the excess is. The excess is the amount of money that your insurer will take off the claim. It may not be worth making a claim if the amount you're claiming for is less than this

  • the small print. Make sure there's nothing in the terms and conditions that prevents you from claiming

  • whether it's a new for old policy. If it isn't, the amount you get for items you're claiming for will be less than the cost of replacing them. This is because the insurer takes off money for wear and tear.

You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates. You should also keep copies of the originals in case your claim is queried or refused.

Your insurer may ask if you have other insurance that may cover the claim. You'll need to let them know if you have other insurance that may also offer cover, for example, home contents insurance.

It's important not to exaggerate your claim since this could lead to the whole claim being rejected.

If you're making a large claim you may want to use a loss assessor, who can help you prepare the claim and arrange for items to be valued. You can find a loss assessor by searching online.

Do you have to claim on your insurance?

You don't have to make a claim on your insurance policy, even if you're entitled to do so. In some cases, if the amount is quite small, you may not want to make a claim because if you do so your future premiums could increase by more than the amount you have claimed.

However, it's a good idea to make an insurance claim if someone has been injured. Personal injuries can be expensive, and they can leave long-term health problems.

Even if you don't want to make a claim on your insurance policy, you must always tell your insurer about an event. If you don't report it, you may find that this leads to problems later on if you do want to make a claim.

Someone is making a claim against you

If you find out that someone is making a claim against you should tell your insurer as soon as possible and send them any paperwork you receive. You should not admit anything is your fault without talking to your insurer first. This is called admitting liability.

Next steps

Making a claim on your insurance policy (2024)

FAQs

How to answer insurance claim questions? ›

Be cautious about the information you provide to the insurance adjuster. Only share details directly relevant to the crash and your claim. Avoid discussing your personal life, schedule, or anything unrelated to the incident. Oversharing can give the adjuster information they will use to minimize your claim.

What do you say when making an insurance claim? ›

When you file a claim, you'll be asked to provide some basic details, such as where and when the accident or incident took place, contact information for everyone involved and a description of what happened. You might also be asked to give an estimated cost of the damage from the accident—if you have that available.

What not to say when filing a claim? ›

9 Things Not to Say to Your Insurer After an Accident
  1. It was my fault. This may be common knowledge for many, but it's worth reiterating that you should never admit fault. ...
  2. I think. ...
  3. I'm fine. ...
  4. Names. ...
  5. Recorded statements. ...
  6. Unnecessary details. ...
  7. We don't have an attorney. ...
  8. Yes, I accept your offer.

What if insurance doesn't give you enough money? ›

File a Lawsuit

You may need to take your case to court if you cannot negotiate a settlement. Unless you are well-versed in litigation, this is an area for professionals. For that reason, hiring an attorney is advisable at this step, even if you handled negotiations independently.

How do you answer a question with a claim? ›

A statement that respond to/answers the question using words from the question. Provide EVIDENCE to support your claim. The evidence should relate to the answer and include facts/text evidence that will convince someone that your claim is correct.

How do I make a good insurance claim? ›

Insurance Claim Tips
  1. First, know your policy -- know what's covered, what's excluded and what the deductibles are.
  2. If you have to file a claim, do so as soon as possible. ...
  3. Provide complete, correct information. ...
  4. Keep copies of all correspondence. ...
  5. Ask questions. ...
  6. Don't rush into a settlement.

What is a good claim statement? ›

To be strong and effective, a claim should be debatable, focused, and specific. In other words, it ought to be something that can be argued with reasons and evidence, and it ought to be narrow enough to properly support or prove in the space and format available.

How do you write a strong claim? ›

An effective claim is sharply focused and limited enough to be covered in the prescribed length of the essay. A claim must also answer the question: So what? Why/how does this issue matter to readers? What does it mean to make an argument about a text?

What are three important tips on filing an auto insurance claim? ›

Important Tips
  • Read your policy. ...
  • If you don't understand your policy, ask your agent and/or company for clarification.
  • If you have an accident, call the police. ...
  • Get as much information as possible at the accident scene to furnish to your agent and/or insurance company.

What are the 3 most common mistakes on a claim that will cause denials? ›

Here, we discuss the first five most common medical coding and billing mistakes that cause claim denials so you can avoid them in your business:
  • Claim is not specific enough. ...
  • Claim is missing information. ...
  • Claim not filed on time (aka: Timely Filing)

What to avoid when writing a claim? ›

A “claim” (also known as a “thesis statement” or “argument”) is the central idea of your paragraph or essay and should appear in the first sentence. AVOID GENERALIZATIONS, CLICHÉS, QUESTIONS, OR “STATING THE OBVIOUS”: Wishy-washy openings are the hallmark of an under-confident writer.

What to do if insurance offer is too low? ›

What to Do If Your Settlement Offer Is Too Low
  1. Stay Calm When Talking With the Insurance Adjuster.
  2. Gather Proof of Your Damages.
  3. Ask How the Adjuster Calculates Your Offer.
  4. Continue Medical Treatment.
  5. Hire an Attorney.
Mar 5, 2024

How can I get more money from my insurance claim? ›

Develop your claim strategy based on your reasonable understanding of your coverages, endorsem*nts, exclusions and policy limits. Document everything. Present your position and documentation to your insurance claims adjuster. Negotiate for the settlement you want, need and deserve.

Why is my insurance not paying out enough? ›

Your insurer will not pay out the full amount

This may be because: you have under-estimated the total value of your claim and do not have enough insurance to cover your losses. This is called being underinsured. your insurer thinks that you have put an unrealistic value on your claim, and will only pay you part of it.

How do you write a response to a claim? ›

Be brief. Answer the allegations in the complaint with one or two sentences. Again remember that the statements you make in your answer can be used as admissions against you. Your response to the allegations in the complaint may admit part of the statement in the specific paragraph and deny part.

What do you say when appealing an insurance claim? ›

I am writing to request a review of your denial of the claim for treatment or services provided by name of provider on date provided. The reason for denial was listed as (reason listed for denial), but I have reviewed my policy and believe treatment or service should be covered.

How do I argue an insurance claim? ›

Steps to Appeal a Health Insurance Claim Denial
  1. Step 1: Find Out Why Your Claim Was Denied. ...
  2. Step 2: Call Your Insurance Provider. ...
  3. Step 3: Call Your Doctor's Office. ...
  4. Step 4: Collect the Right Paperwork. ...
  5. Step 5: Submit an Internal Appeal. ...
  6. Step 6: Wait For An Answer. ...
  7. Step 7: Submit an External Review. ...
  8. Review Your Plan Coverage.

Should you answer insurance questions? ›

Stick to the facts and only provide the information requested. If the adjuster attempts to discover information about your work or salary or wants to know where you work, avoid answering these questions by just saying that you cannot confirm that at that time.

Top Articles
4 Ways to Fly in Business Class or First Class Without Paying Full Price
5 Ways to Invest $1,000 - NerdWallet
Dragon Age Inquisition War Table Operations and Missions Guide
Davita Internet
Methstreams Boxing Stream
7 Verification of Employment Letter Templates - HR University
Sandrail Options and Accessories
10000 Divided By 5
Tanger Outlets Sevierville Directory Map
Lesson 1 Homework 5.5 Answer Key
Spelunking The Den Wow
OpenXR support for IL-2 and DCS for Windows Mixed Reality VR headsets
Northern Whooping Crane Festival highlights conservation and collaboration in Fort Smith, N.W.T. | CBC News
Grab this ice cream maker while it's discounted in Walmart's sale | Digital Trends
Idaho Harvest Statistics
Brett Cooper Wikifeet
Georgia Vehicle Registration Fees Calculator
Sni 35 Wiring Diagram
Loft Stores Near Me
Tyrone Unblocked Games Bitlife
Theater X Orange Heights Florida
Best Transmission Service Margate
Sadie Sink Reveals She Struggles With Imposter Syndrome
January 8 Jesus Calling
27 Modern Dining Room Ideas You'll Want to Try ASAP
Is Light Raid Hard
Fuse Box Diagram Honda Accord (2013-2017)
Taylored Services Hardeeville Sc
Greyson Alexander Thorn
Otis Inmate Locator
Bursar.okstate.edu
L'alternativa - co*cktail Bar On The Pier
Kltv Com Big Red Box
Linabelfiore Of
Montrose Colorado Sheriff's Department
Grapes And Hops Festival Jamestown Ny
Craigslist Pets Huntsville Alabama
The Thing About ‘Dateline’
How much does Painttool SAI costs?
Craigslist Lakeside Az
Jack In The Box Menu 2022
Karen Wilson Facebook
Emily Browning Fansite
City Of Irving Tx Jail In-Custody List
Www.homedepot .Com
Wera13X
M Life Insider
Marion City Wide Garage Sale 2023
Hcs Smartfind
Cataz.net Android Movies Apk
La Fitness Oxford Valley Class Schedule
Latest Posts
Article information

Author: Manual Maggio

Last Updated:

Views: 5793

Rating: 4.9 / 5 (69 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Manual Maggio

Birthday: 1998-01-20

Address: 359 Kelvin Stream, Lake Eldonview, MT 33517-1242

Phone: +577037762465

Job: Product Hospitality Supervisor

Hobby: Gardening, Web surfing, Video gaming, Amateur radio, Flag Football, Reading, Table tennis

Introduction: My name is Manual Maggio, I am a thankful, tender, adventurous, delightful, fantastic, proud, graceful person who loves writing and wants to share my knowledge and understanding with you.