If you need an interpreter
If you prefer to speak to us in another language, interpreters are available. Just state, in English, the language you want to use.
If you are deaf or hard of hearing
You can ask for a British Sign Language (BSL) interpreter call to be set up if you need further assistance. You can do this by emailing us or chatting with usto arrange a BSL interpreter call to be set up. Or you can have a hearing person you trust call the support line on your behalf.
Please note, it can take up to 3 working days to arrange a call. This depends on the availability of BSL interpreters and finding a time that suits you. You will need to have access to a laptop or PC, a good internet connection and a webcam.
For non-BSL users, you can chat onlinewith cancer information specialists everyday, from 8am-8pm.
You can make text relay calls by dialling 18001followed by 0808 808 0000. The Relay UK app is also available to download on Google Play or App Store.
