M-PESA Western Union (2024)

FAQs

Does Western Union work with M-PESA? ›

M-PESA Customers can send funds globally via Western Union to millions of Bank accounts and over 500,000 Western Union locations globally.

M-PESA customers in Kenya can receive global payments to M-PESA from a selection of countries including the US.

M-Pesa is a mobile banking service that allows users to store and transfer money through their mobile phones. M-Pesa was introduced in Kenya as an alternative way for the population of the country to have access to financial services. Safaricom, the largest mobile phone operator in Kenya, launched M-Pesa in 2007.

Send and receive money

Domestic transfers: M-PESA customers can send money in real time to any other M-PESA customer with an account registered in the same country. In most markets customers can now send money to mobile money users on other networks as well.

Register for a free Western Union profile, or log in if you are already registered. Select 'Send now'. Enter the country you are sending to and the amount of money you wish to transfer.

Can I use Mpesa app outside Kenya? Yes. You can access the Mpesa app anywhere in the world as long as you have a Safaricom SIM card. The application will check for the Safaricom SIM card and if it finds one (SIM 1 for dual phones) it will allow you to proceed and authenticate.

FAQ About Using Zelle to M-Pesa in Kenya

No, you cannot send money to M-Pesa in Kenya with Zelle, as Zelle is available only in the US. The payment app only allows you to send money from one US bank account to another, meaning both the sender and the recipient must have US bank accounts.

M-PESA Global is a service that enables M-PESA registered customers to send and receive money globally. With M-PESA Global, you can send money to an individual's mobile numbers in different countries worldwide. To send money to an individual phone number in a different country, you need to opt-in to M-PESA Global.

Is it safe to use M-PESA? ›

M-PESA has enabled various measures to ensure that our customers and merchant are not at risk of losing their funds for one reason or the other. Some of the measures are highlighted below. As M-PESA customers, you are required to set a new PIN during activation of your M-PESA account.

However, despite the shift of Mpesa limits from Ksh300K to Ksh500K, the amount you can transfer at one moment still stands at Ksh150,000, meaning that to take advantage of the expanded limit, you will have to send Ksh150,000 thrice to amount of Ksh450,000 and move the remaining amount separately to hit the Ksh500,000 ...

The move comes after Safaricom took control of M-Pesa Holding Company Limited —the firm that holds the cash powering its mobile money service— from London-based Vodafone Group Plc which is its ultimate parent company.

Pay for your online money transfer with a credit or debit card², or with your bank account. We'll provide a Money Transfer Control Number (MTCN) for each transaction, which you can share with your receiver to track the funds.

Currently, you cannot send money directly from Nigeria to Kenya via M-Pesa. However, you can use third-party services like PayPal and Wise to facilitate money transfers from Nigeria to Kenya.

Select Receiving Method and then click on Receive via app. Enter the MTCN shared by the sender. Enter your details accurately. You will receive a text notification confirming that your money transfer is completed.