Link is built by Stripe, a payments technology that's used by millions of companies around the world like Amazon, DoorDash, and Ford. We help businesses with everything from accepting payments to managing subscriptions and issuing debit cards. Stripe has over 8,000 employees worldwide, and we handle hundreds of billions of dollars in payments every year.
Stripe created Link to make online checkouts faster and easier. With Link, you can save your payment information to be used at hundreds of thousands businesses. The next time you’re making an online purchase at a business that supports Link, you can simply check out in one-click.
Frequently asked questions
- What is Link?
- Why am I getting a text message or email about verifying with Link?
- Where can I get help with a purchase I made with Link?
- How do I add or update my payment information?
- How is my information protected?
- How do I delete my information from Link?
- How do I get in touch if I have more questions?
What is Link?
Link makes checking out faster and easier by automatically filling in your saved email, payment and shipping details.
With Link, you can save your information to be used at hundreds of thousands businesses. The next time you’re making an online purchase at a business that supports Link, we will automatically fill in your saved card details and shipping address. You'll get a chance to review your order before clicking to confirm your purchase.
Link is built by Stripe, which builds payment technology that's used by millions of companies around the world like Amazon, DoorDash, and Ford.
Why am I getting a text message or email about verifying with Link?
Hundreds of thousands of businesses use Link to make checkout easier. At some point, you may have made a purchase at one of these businesses and saved your payment information for future usage.
Link sends a six-digit verification code via SMS to your mobile phone number or email address to confirm that it is indeed you who is making the purchase. To complete the purchase, enter the code when prompted and complete the checkout. Don’t share this code with anyone—our employees will never ask for it.
If you would like to opt out of receiving texts, please follow the instructions in your SMS and guidance on the support page provided.
Where can I get help with a purchase I made with Link?
If you have questions about an order—such as shipping, returns, refunds, disputes, subscription cancellation etc—please reach out to the business where you made the purchase.
If you are having issues identifying your business, please navigate to your purchase history to get their details.
How do I add or update my information on Link?
You can log into your Link account to manage your payment information. You can change or delete the following payment information:
- Card information
- Billing address
- Shipping address
How is my information protected?
To process your order, Link shares your email, shipping and billing addresses, and card expiration date with the business where you made the purchase.
- Data privacy: Link encrypts your data to keep it secure. Learn more here.
- Security standards: Since Link is powered by Stripe, a global payments provider, we are certified to PCI Service Provider Level 1. This is the highest level of certification available in the payments industry.
- Mobile verification: To verify that it's you, we'll text you a one-time code when you use Link on a new site or a new device.
Find more Link FAQs about data privacy
Learn more about Link's privacy policy
How do I delete my Link account?
You can close your Link account at any time. To delete your account, please enter your email in this form and we’ll send you a link via email to delete it.
How do I get in touch if I have more questions?
If you have more questions about Link that’s not answered here, head to support.link.com. You can also get in touch with the Link team directly from there.
