Kenya power upgrades two million prepaid meters in three weeks (2024)

FAQs

Kenya power upgrades two million prepaid meters in three weeks? ›

Kenya Power has upgraded two million pre-paid meters out of the targeted 7.4 million in the campaign launched three weeks ago to ensure the security of generated tokens. The power utility yesterday expressed optimism that it will net all the targeted prepaid customers by the deadline set for August 31.

Kenya Power says the 'Update Token Meter Yako' campaign is part of an ongoing global exercise that targets all prepaid meters that use the Standard Transfer Specification (STS) - a universal method to transfer tokens to prepaid meters that ensures the security of generated tokens.

The process involves updating the prepaid meter software. To update their meters, customers will key in two codes sent to them via SMS by Kenya Power in the correct sequence. The codes are 20-digit numbers that will be entered into the prepaid meters to update the meter's software.

Visit any of our vending offices to purchase a token. You will be given two Key Change Tokens (KCTI & KCT2) and the token you purchased. Load the two KCT tokens followed by the energy token. The upgrade is automatically done.

Just like most things, your electricity and gas meters have a 'best before' date – this can vary between 10 and 40 years. As your meter gets older it may stop working correctly by running too fast or too slow, leading to inaccurate bills.

Any meters not updated by the deadline will no longer accept tokens. Speaking during the campaign launch, Kenya Power Managing Director Dr. Joseph Siror, said that the company has implemented measures to ensure a hassle-free update.

Step 1: Enter the first 20-digit code (Key Change 1) and wait for it to be accepted. Step 2: Enter the second 20-digit code (Key Change 2) and wait for it to be accepted. If both sets of key change tokens are accepted by your meter, then your meter has been successfully upgraded.

Electricity meter software upgrade is free

You can call the Eskom Contact Centre on 0860 03 75 66 from Monday to Saturday between 8am and 4pm to check credentials. Please note no payment is required to make the meter software upgrade.

“A prepaid meter is currently being sold at Sh8,000 compared to Sh2,000 last year,” a customer who was given a quotation for meters by the utility recently told the Nation.

How much does it cost to get a prepaid meter? ›

According to the circular, the commission said a single-phase meter will now cost N81,975.16 instead of the previous price of N58,661.69. Similarly, the price of a three-phase meter was increased to N143,836.10 from N109,684.36. At that time, the inflation rate was 26.72% and $1 was around N800 in the official market.

Can a token expire? Hello Frank Onojaife, please be informed that tokens do not expire. however, they must be loaded in the sequence of purchase.

The average meter installation is anticipated to take about 20 minutes.

Most meter box upgrades can be done for between $1,200-$3,000, however it really depends on your home's condition, the size, and number of circuits, and other factors. If you need to replace all of the wiring, this is obviously a more complex job that takes longer.

Suppliers are installing them as part of a national government programme to replace older energy meters. It includes prepayment meters. Your supplier will contact you to tell you when you can get one. You can request one too.

Our prepayment electricity meters can hold up to £249 – our gas prepayment meters can hold up to £999 credit. You can add anything from £1 up to £99 onto your card each time you go to your nearest Payzone, PayPoint or Post Office outlet to top it up with credit.

Apart from the obvious safety risks, there are other hazards associated with neglecting to replace electric meters. For instance, outdated meters can lead to incorrect readings and inaccurate usage data, causing homeowners and businesses to pay more for their electricity than they actually use.

KPLC prepaid tokens meter. [

While launching the 'Update Token Meter Yako' campaign in Nairobi, the company's Managing Director, Joseph Siror, stated that the exercise aims to transition prepaid users to a new system as the current one is set to expire.

This information can help the utility company better manage the power grid, quickly detect and isolate power outages, and help reduce meter-reading costs. Customers, on the other hand, gain real-time access to their own home's energy usage, helping them to better control costs.

The process ensures that the units are safe by preventing replication in the system and if you haven't updated your meter by the deadline it will not work. Update Token Meter Yako is necessary to prevent service disruptions.