Is Synchrony Bank worth it in 2024? (2024)

Headquartered in Stamford, Connecticut, Synchrony Bank is an online-only bank that provides low-cost financial products with highly competitive interest rates. Synchrony offers certificates of deposit (CDs), savings accounts, money market accounts (MMAs), credit cards, and more.

All rates and fees are current as of July 1, 2024, and are subject to change.

Synchrony

Savings accounts:No minimum balance required
Money market accounts:Earn up to 2.25% APY
CD Rates:Earn up to 5.15% APY

Is Synchrony Bank worth it in 2024? (1)

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Pros

  • Competitive deposit rates
  • No minimum deposit requirements
  • ATM fee reimbursem*nt

Cons

  • No physical branches
  • No checking account
  • Can’t deposit cash

Synchrony Bank is a good choice for those who are primarily interested in maximizing their savings through high-yield deposit products, such as savings accounts, CDs, and money market accounts. These customers should also prefer managing their finances online, given Synchrony’s focus on digital banking and lack of physical branches.

Synchrony may not be the best fit for those seeking a full range of banking services, including checking accounts and loans, or for those who prefer in-person banking interactions. Additionally, people who deal with cash transactions frequently might find the online-centric model of Synchrony limiting since the bank doesn’t allow cash deposits at ATMs and mobile check deposits are limited to $2,000.

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Synchrony Bank rates and products

Synchrony doesn’t currently offer a checking account, but it has a high-yield savings account option, money market accounts (MMAs), and several CDs.

Savings accountUp to 4.75% APY
Money market accountUp to 2.25% APY
Certificates of deposit0.25% to 4.85% APY

High-yield savings account

The high-yield savings account from Synchrony Bank boasts a competitive 4.75% APY with no minimum deposit or minimum balance requirement and no monthly fees.

This account also provides an optional ATM card for surcharge-free access to cash at any ATM displaying the Plus or Accel logos. Synchrony Bank refunds domestic ATM fees charged by other financial institutions up to $5 per statement cycle. Customers with Diamond status in the Perks Rewards program receive unlimited ATM fee refunds each statement cycle.

Interest is compounded daily and credited monthly on the statement date. Although there isn’t a minimum balance requirement, your account may be subject to closure if it has a $0 balance for more than 60 days.

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Synchrony savings account features

Minimum opening deposit$0
Monthly fees$0
Top APY4.75%

Synchrony Bank savings rates compared to current top rates*

While Synchrony Bank is a great option, there are some institutions that offer higher interest rates. Compare the rates above to this list of competitors:

Money market accounts

Synchrony Bank’s MMA provides a competitive 2.25% APY with no minimum balance requirement and no fees. It offers check-writing privileges and an optional ATM card. Interest is compounded daily and credited monthly on the statement date.

Synchrony money market account features

Minimum opening deposit$0
Monthly fees$0
Top APY2.25%

Certificates of deposit

Synchrony Bank offers many types of CDs to help customers earn more on their savings. Synchrony has some of the best CD rates available today. It also offers individual retirement account (IRA) CDs.
Note that if you tap into the funds before your CD’s maturity date, you’ll likely be subject to an early withdrawal fee.

Synchrony CD features

Minimum opening deposit$0
Available term lengths3 months to 5 years
Top APY4.85% (9-month term)

Other services Synchrony Bank offers

Synchrony Bank’s other products and services include:

  • Credit cards and financing options: Synchrony offers a variety of credit products, including retail credit cards, Synchrony Mastercards, Synchrony HOME, Synchrony Car Care, Synchrony Outdoors, and CareCredit® for various needs including automotive, electronics and appliances, health and wellness, and more.
  • Business services: The bank provides financing solutions, partner tools, and insights for both large retailers and small businesses. It offers customized financing programs, promotional financing, and co-branded credit products.
  • Online banking: As an online bank, Synchrony offers both online and mobile banking for customers. Its app is available for download on the Apple App Store and Google Play and has a 4.5-star rating on both digital storefronts.

The Synchrony Bank platform and customer support

For customers who need assistance, Synchrony offers 24/7 automated telephone service. If you need human assistance, you can speak to a customer service representative Monday through Friday from 8 a.m. to 10 p.m. Eastern time as well as Saturday and Sunday from 8 a.m. to 5 p.m. ET. Note: IRA and Trust teams are not available on weekends.

You can also reach Synchrony via secure email and live chat.

Is Synchrony Bank secure?

Synchrony Bank's deposit accounts are insured by the Federal Deposit Insurance Corp. (FDIC) up to the legal limit of $250,000 per depositor, per account ownership category. This insurance protects your money in the unlikely event of a bank failure.

Synchrony also uses advanced security tools and practices to protect customer information and accounts when they bank online or through the mobile app. These include encryption, two-factor authentication (2FA), and automatic logout after periods of inactivity. Additionally, the bank monitors transactions for potential fraud and alerts customers to suspicious activity on their accounts.

Synchrony user reviews

Synchrony Bank holds an A+ rating from the Better Business Bureau (BBB), although it’s not a BBB-accredited business. Despite this high rating, it's important to note that the bank has received a considerable number of complaints through the BBB platform, with more than 7,000 posted within the past three years. The feedback mainly revolves around credit card and billing issues, with customers expressing both positive and negative experiences regarding their interactions with the bank and its handling of their accounts.

Compare Synchrony alternatives

Is Synchrony Bank worth it in 2024? (2)
Synchrony
Is Synchrony Bank worth it in 2024? (3)
Milli Bank
Is Synchrony Bank worth it in 2024? (4)
TAB Bank
Savings APYSavings APYSavings APY
4.75%4.75%5.02%
Savings account monthly feeSavings account monthly feeSavings account monthly fee
NoneNoneNone
Checking APYChecking APYChecking APY
N/AN/A0.10%
Checking account monthly feeChecking account monthly feeChecking account monthly fee
N/AN/A$8
Learn moreLearn moreLearn more
View offerRead Milli Bank ReviewRead TAB Bank review

Is Synchrony right for you?

With competitive APYs on savings accounts, CDs, and MMAs, Synchrony Bank is a strong choice for savers looking to maximize their interest earnings. These accounts come with no minimum balance requirements and no monthly service fees, making them especially cost-effective for savers​. Given that Synchrony is an online-only bank, it’s a good fit for customers who prefer managing their finances digitally without the need for physical branch access.

Frequently asked questions

Is Synchrony Bank an online-only bank?

Yes, Synchrony is an online-only bank and doesn’t have physical branches.

Is Synchrony Bank FDIC-insured?

Yes, Synchrony Bank is a member of the FDIC and deposits made into your Synchrony Bank account are insured up to $250,000 per depositor, per ownership category.

Does Synchrony Bank use Zelle?

Synchrony Bank customers can send and receive money via Zelle within the bank’s mobile app.

Read more

  • Check out our ranking of the best money market accounts.
  • Choosing one of the best high-yield savings accounts can boost your earnings.
  • Pay down your high-cost cards with one of the best balance transfer cards.
  • The best savings accounts earn better returns on your hard-earned cash.
  • There’s never any reason to pay for checking. See our ranking of the best free checking accounts.
  • Get a nice boost on your banking with the best checking account bonuses.
  • Is Synchrony Bank worth it in 2024? (2024)

    FAQs

    Is Synchrony Bank safe from collapse? ›

    Synchrony Bank's deposit accounts are insured by the Federal Deposit Insurance Corp. (FDIC) up to the legal limit of $250,000 per depositor, per account ownership category. This insurance protects your money in the unlikely event of a bank failure.

    Is Synchrony Bank worth it? ›

    Synchrony Bank CDs Review

    Synchrony Bank is also a good choice for people who want to work with a well-known bank, or who want to open multiple types of CDs. It has a no-penalty and bump-up CD, plus multiple terms for regular CDs — and they all pay competitive rates.

    How financially stable is Synchrony Bank? ›

    Synchrony Financial has the Financial Strength Rank of 4.

    GuruFocus Financial Strength Rank measures how strong a company's financial situation is.

    What is the future of Synchrony Financial? ›

    Based on the Smartkarma Smart Scores, Synchrony Financial has a positive long-term outlook. With a Growth score of 4 and a Resilience score of 5, the company is positioned well for future expansion and able to withstand economic challenges.

    What is the controversy with Synchrony Bank? ›

    “Synchrony issues some of the most problematic cards in the marketplace, with deferred interest traps that wallop struggling consumers with large amounts of retroactive interest and high-cost CareCredit cards pushed in healthcare settings,” said April Kuehnhoff, senior attorney at the National Consumer Law Center.

    Is my money safe in Synchrony Bank? ›

    Your deposit accounts are insured up to $250,000.00 per ownership category. To learn more about FDIC coverage, please visit the FDIC website at FDIC: Deposit Insurance At A Glance.

    How solid is Synchrony Bank? ›

    We've earned accolades from NerdWallet and Bankrate for our great rates, innovation, security, diversity and more. We were recognized for Best CD Accounts, Best Money Market Accounts and Best Online Banks in 2024. Forbes recommended us for high yields on savings and flexible access to funds.

    What is the lawsuit against Synchrony Bank? ›

    The Action alleges that Synchrony falsely represented that its consistent and disciplined underwriting practices had led to a higher quality loan portfolio than those of its competitors, but that, in truth, Synchrony relaxed its underwriting standards and increasingly offered private-label credit cards to riskier ...

    What rank is Synchrony Bank? ›

    List of largest banks in the United States
    RankBank nameMarket capitalization (billions of US$ as of 12/31/2023)
    34Synchrony Financial$15.80
    35Deutsche Bank$27.49
    36New York Community Bank$7.39
    37First Horizon National Corporation$7.91
    69 more rows

    Is Synchrony Bank owned by Chase? ›

    More about Synchrony: Synchrony Bank is owned by Synchrony Financial, a Stamford, Connecticut-based consumer financial services company.

    What is the outlook for Synchrony Financial? ›

    SYF Stock 12 Month Forecast

    Based on 16 Wall Street analysts offering 12 month price targets for Synchrony Financial in the last 3 months. The average price target is $51.63 with a high forecast of $62.00 and a low forecast of $37.00. The average price target represents a 1.79% change from the last price of $50.72.

    Is Synchrony Bank having financial problems? ›

    Synchrony Financial's threat of distress is less than 5% at the present time. It is unlikely to undergo any financial straits in the next 24 months.

    Can you trust Synchrony Bank? ›

    Synchrony is a reputable bank with a history that can be traced back to 1932. Additionally, the money you deposit in a Synchrony Bank savings account, money market account or CD is covered under FDIC insurance—$250,000 per depositor, per bank, per ownership category.

    Is it safe to use Synchrony Bank? ›

    We give Synchrony Bank 4.4 out of 5 stars after evaluating factors including its branch availability, account fees, interest rates and customer support. The bank scores highest for its CDs, savings account and overall experience and access. *Ratings are determined by our editorial review team.

    Who is behind Synchrony Bank? ›

    Brian Doubles is President and Chief Executive Officer and a member of the Board of Directors of Synchrony, one of the nation's premier consumer financial services companies. Brian was named CEO in 2021, after serving as President for two years and as Executive Vice President and Chief Financial Officer for 10 years.

    Will Synchrony Bank settle? ›

    You can negotiate with them to get the lowest settlement amount possible. Keep in mind that Synchrony may not agree to a settlement, but it's worth a try. Get the agreement in writing: If you agree to a settlement offer, ask the representative to send you a written agreement that outlines the terms of the settlement.

    Are there any class action suits against Synchrony Bank? ›

    Synchrony hasn't admitted any wrongdoing but agreed to a $2.6 million class action lawsuit to resolve these TCPA allegations. Under the terms of the Synchrony Bank settlement, class members can receive an equal share of the net settlement fund.

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