If you want to cancel a subscription from Apple - Apple Support (2024)

FAQs

If you want to cancel a subscription from Apple - Apple Support? ›

Go to Settings > [your name] > Subscriptions. Tap a subscription, then tap Cancel Subscription or Cancel All Services.

Go to Settings > [your name] > Subscriptions. Tap a subscription, then tap Cancel Subscription or Cancel All Services.

Access your Apple/iCloud account by selecting your profile at the top of the page. Select "Subscriptions"Under "Active", select the subscription you would like to cancel. Select "Cancel Subscription" at the bottom of the page. Finalize the cancellation by selecting "Confirm"

You can request a refund for canceled Apple subscriptions using your iPhone, iPad, Mac, or PC by taking these steps: Visit Apple's Report a Problem webpage via any web browser and sign in. Click or tap I'd like to. Select Request a refund.

Typically, when you cancel a subscription, you're not issued a refund automatically. You may receive it if you're eligible and apply for it first. Your eligibility for a refund depends on the company's policy and several other factors, such as when you've canceled and the reason for canceling.

The only subscriptions you can cancel on your Apple devices are those that you signed up for through the App Store using your Apple ID. If you're unable to cancel your subscription via your iPhone, iPad or Mac, you will likely need to cancel through the company's website, app, or customer service phone line.

(800) 275–2273

Apple / Customer service

What to do if a subscription service won t let you cancel? ›

Watch your bank or credit card statements.

If a company won't stop charging your account after you've tried to cancel a subscription, file a dispute (also called a “chargeback”) with your credit or debit card. Online: Log onto your credit or debit card online account and go through the dispute process.

On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions.

If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method. If you still can't remove a payment method, contact Apple Support.

You can contact your bank and place a stop payment order on the recurring transaction. Generally, a stop payment order is only good for six months. To stop payment, you will need to notify your bank at least three business days before the next payment is scheduled to be made. Notice may be made orally or in writing.

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

One solution is to send letters revoking your authorization to the subscription company and your bank. Some banks offer ready-made online forms to help you do so. Another way is to give your bank a stop payment order in person, over the phone, or in writing.

Apple takes around 3 to 5 business days to process the refund, however after that your Bank or credit card institution can take up to 30 days to apply it to your bank account or credit card. Contact Your Bank or credit card issuer to inquire about the status of the refund once it's been approved by Apple.