FAQs
Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.
How do I figure out what Apple is charging me for? ›
Sign in with your Apple ID and password. A list of your recent purchases appears. If you're not sure what you were charged for but you know the amount of the charge, search for the amount. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device.
What is Apple.com bill 866-712-7753 caused by? ›
The phone number is a scam. Your credit/debit card has been compromised. You need to immediately report it to the bank that issued the credit card. Use the phone number on the back of the card.
How do I contact Apple about billing charges? ›
Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
How can I stop Apple com bill? ›
On an iOS devce (iPhone, iPad, etc):
- Open "Settings"
- Access your Apple/iCloud account by selecting your profile at the top of the page.
- Select "Subscriptions"
- Under "Active", select the subscription you would like to cancel.
- Select "Cancel Subscription" at the bottom of the page.
Request a refund for apps or content that you bought from Apple
- Sign in to reportaproblem.apple.com.
- Tap or click "I'd like to," then choose "Request a refund."
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit.
View transaction details in the Wallet app
- On your iPhone, open the Wallet app and tap Apple Card.
- Under Latest Card Transactions, tap the Apple Services transaction that you want to view.
- Tap the transaction again to view details.
Subscriptions on your Android device
You can cancel Apple Music on the web, and cancel Apple TV+ on the web. To cancel other subscriptions billed by Apple, use a Windows PC or Apple device.
Why does Apple keep charging me when I have no subscriptions? ›
When Apple charges your card for anything, it appears in your bank account or credit card statement as apple.com/bill — the charge could be for any one of a number of things, including: Apps from any Apple app store. In-app purchases for any app. New subscriptions or subscription renewals for apps or other content.
How do I get rid of Apple billing problem? ›
Change your payment method
Add a new, valid payment method, then remove the old payment method. The new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.
Apple.com/bill will appear on your billing statement when you buy music, films, apps or other content from Apple. It will also appear when a subscription has been renewed and when a family member has bought apps or content from Apple.
How do I find out why Apple have taken money from my account? ›
Search your email for the words "receipt from Apple" or "invoice from Apple". Look for a receipt that matches the amount that you see on your billing statement. On the receipt, see what was purchased and which Apple Account was used.
Why am I being charged for an Apple.com bill? ›
If you're in the same situation, here are the most common reasons why you might see a charge from apple.com on your account: Purchases made from iTunes or App Store. Apple charges the credit card linked to your Apple ID account every time you buy an app, game, movie, music, or a similar item.
Can you dispute Apple bill charges? ›
If it's an Apple transaction
Tap "Report an Issue." Tap "I need help from Apple with this transaction." Then tap "Report a Problem to Apple." Sign in with your Apple ID and password. Under "What can we help you with?" tap "Request a refund," then complete the form and tap Submit.
What company is 866-712-7753? ›
Dealing with unexpected charges from Apple/Bill 866-712-7753 can be frustrating, but with a little detective work and some proactive steps, you can stop these transactions from wreaking havoc on your finances.
How do I dispute a charge from Apple Com? ›
To request a refund for apps or other content from Apple: Open the Wallet app, then tap Apple Card. Under Latest Card Transactions, tap the Apple transaction, then tap it again. Tap "Report an Issue."
What is the transaction Apple com bill? ›
Apple.com/bill will appear on your billing statement when you buy music, films, apps or other content from Apple. It will also appear when a subscription has been renewed and when a family member has bought apps or content from Apple.
How do I find all my Apple subscriptions? ›
View and manage your subscriptions
- Go to Settings > [your name] > Subscriptions.
- Do any of the following: Change an existing subscription. Renew an expired subscription. Share an eligible subscription with other family members in your Family Sharing group. Turn on Renewal Receipts.
