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User profile for user: cpmomma
cpmomma Author
User level: Level1 4 points
Does Apple require your social security number to unlock your Apple ID?
Posted on Jul 31, 2022 1:44 PM
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level10 684,441 points
Posted on Jul 31, 2022 1:46 PM
No, they do not.
That seems to be a scam/phishing email/text. Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. *
ASC YouTube for How to Identify Phishing
Identifying legitimate emails from the iTunes Store. *
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
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User profile for user: Eric Root
Eric Root
User level: Level10 684,441 points
Jul 31, 2022 1:46 PM in response to cpmomma
No, they do not.
That seems to be a scam/phishing email/text. Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. *
ASC YouTube for How to Identify Phishing
Identifying legitimate emails from the iTunes Store. *
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
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User profile for user: cpmomma
cpmomma Author
User level: Level1 4 points
Jul 31, 2022 1:59 PM in response to Eric Root
Thanks so much for the quick reply. I will report it. Thank you!
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User profile for user: Eric Root
Eric Root
User level: Level10 684,441 points
I received a text that my AppleID was locked. I followed the link. It eventually asked for my social security number. Is this a scan?
