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User profile for user: Equal05
Equal05 Author
User level: Level1 18 points
Hello, while installing Yosemite in the OS X install section(App store sing in )on the MacBook Air 2010, an unexpected error occurred while signing in.
,The server gave an error during download: 403
Please help me with the Forbidden error. The device is in Turkey. ————-///-Additional information: I have been trying to install for a long time and in addition, I have been trying all Mac OS versions on the device for a long time, but only Mountain Lion was the one, but when I was trying to upgrade it to High Sierra, OS X crashed and now it is Yosemite. I try and I get this error too (translated with Google translate)
[Re-Titled by Moderator]
Posted on Nov 1, 2023 5:54 PM
Question marked as Top-ranking reply
User profile for user: oldmacuser1234d6
oldmacuser1234d6
User level: Level1 21 points
Posted on Nov 1, 2023 6:26 PM
I'm actually having the exact same issue - even when I use Option-Command-R and Shift-Option-Command-R Yosemite 10.10 is the only option that comes up. Then when I try to log in with my apple creds I get the 403 error. I'm just trying to wipe it so I can sell it. Help!
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User profile for user: oldmacuser1234d6
oldmacuser1234d6
User level: Level1 21 points
Nov 1, 2023 6:26 PM in response to MrHoffman
I'm actually having the exact same issue - even when I use Option-Command-R and Shift-Option-Command-R Yosemite 10.10 is the only option that comes up. Then when I try to log in with my apple creds I get the 403 error. I'm just trying to wipe it so I can sell it. Help!
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User profile for user: SirIanOfMac
SirIanOfMac
User level: Level1 15 points
Nov 11, 2023 2:10 PM in response to savants
Thanks for sharing.
I’ve tried this. It gives me response “command not found”.
This is on late 2009 iMac, El Capitan
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User profile for user: savants
savants
User level: Level1 9 points
Nov 8, 2023 1:44 PM in response to Equal05
Got around the issue- seems to be a problem connecting to Apple's servers. The date and time provided by the server is not the same as the client computer
Solution:
restart iMac in recovery command+R
Open terminal
Set date with the command:
date {month}{day}{hour}{minute}{year}
where each of the brackets is a number
E.g. November 8th 2023 14:29 would become the following command:
date 110814292023
Should be able to reinstall OSX as normal after that. No need to create a bootable installer.
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User profile for user: Tol8
Tol8
User level: Level1 8 points
Dec 11, 2023 5:49 PM in response to Equal05
I have the same issue. Did anyone get their issue fixed?
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User profile for user: Christopher Klonowski1
Christopher Klonowski1
User level: Level1 0 points
Nov 11, 2023 6:35 AM in response to savants
This didn't work for me. I set the time and noticed it was in Pacific time zone (I'm in Central time zone). Reset the date for current Pacific time zone and still didn't allow me to install. Any other suggestions?
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User profile for user: TheLittles
TheLittles
User level: Level10 194,738 points
Nov 1, 2023 6:12 PM in response to Equal05
Equal05 Said:
"I am getting an error during the Reinstall OS X Installation on my MacBook Air 2010. 'An unexpected error occurred while signing in. The server gave an error during download: 403 Forbidden.'[...]"
-------
Thank you or the screenshot.
Use Ethernet:
"403" Indicates that there is an error connecting the a server (Apple's Update Server). So, try using Ethernet.
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User profile for user: Skrat44
Skrat44
User level: Level1 14 points
Apr 29, 2024 1:40 PM in response to Skrat44
SOLVED
Finally, I went to an Apple Store. The problem was solved in less than 30 minutes (thanks to the Apple team). The solution was to forget the usb key installation and install via the Internet. Sorry, if the USB key is your only method of installation :(.
At startup, with the iMac connected via ethernet, holding down the "N" key, it starts up on a NetBoot network server (to be defined on the local network). The various MacOS versions were available on the servers. We chose El Capitan and the installation went ahead.
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User profile for user: MrHoffman
MrHoffman
Community+ 2024 User level: Level10 122,237 points
Nov 1, 2023 6:16 PM in response to Equal05
Download macOS 10.13 High Sierra, and use that.
Use Option-Command-R to boot Recovery:
Use macOS Recovery on an Intel-based Mac - Apple Support
PS: HTTP 403 is a blockage on the Apple server, meaning the requested file is blocked by server policy. I would not expect the choice of Wi-Fi or Ethernet to make a difference there as both will access the Internet from the same router and same IP address, and as MacBook Air lacks Ethernet connection, which makes that path more involved as it needs a dongle. Again, HTTP 403 is a server blockage, not a local issue.
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User profile for user: Koselitz
Koselitz
User level: Level1 5 points
Jan 20, 2024 1:16 AM in response to Sean Davin
WHAT worked for you. Tell us what you did in order to make it work.
Thank you
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User profile for user: thethreadshed
thethreadshed
User level: Level1 8 points
Dec 12, 2023 8:00 AM in response to savants
After I type in the date like that do I hit enter and close out terminal? I tried it that way but I still get the 403 error code and when I reopen terminal the date is no longer there.
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User profile for user: jpgmfrombeverwijk
jpgmfrombeverwijk
User level: Level1 20 points
Apr 14, 2024 4:54 AM in response to Equal05
I am suffering the same problem with a 'El Capitan' re-installation on an old iMac.
It is very frustrating that Apple puts itself between an user and a new installation on such an old iMac.
For people who bought a secondhand iMac, they cannot aks the pre-owners for the Apple credentials to make the the Apple ID verification succesfull.
I found a few different instructions from Apple for the 'Apple ID problem' workaround, but none of those seems to work for me.
The best solution is for Apple to disgard the Apple ID verification for Apple cpu's older than, say 7 years.
In my opinion, there is no legit reasons for Apple to put itself between the user and there legacy hardware for those old systems. If Apple still thinks otherwise, then they should put more effort in it to make the re-installation much easier than current.
Nevertheless, i do appriciate the free Apple support on legacy Apple cpu's. Keep up this good work, but make the Apple support for yourself also simple, by skipping the Apple ID verifications on old Cpu's.
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User profile for user: MrHoffman
MrHoffman
Community+ 2024 User level: Level10 122,237 points
Nov 1, 2023 6:35 PM in response to oldmacuser1234d6
oldmacuser1234d6 wrote:
I'm actually having the exact same issue - even when I use Option-Command-R and Shift-Option-Command-R Yosemite 10.10 is the only option that comes up. Then when I try to log in with my apple creds I get the 403 error. I'm just trying to wipe it so I can sell it. Help!
Old Macs are a pain, here. For most Macs, this was fixed somewhere ‘round 10.12, IIRC.
You’ll need a different Mac (and one able to run macOS 10.13) to build a bootable installer, then.
Create a bootable installer for macOS - Apple Support
Or a discussion with Apple Support about the 403 error, and see if they can get that cleared.
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User profile for user: MrHoffman
MrHoffman
Community+ 2024 User level: Level10 122,237 points
Dec 12, 2023 8:56 AM in response to thethreadshed
thethreadshed wrote:
After I type in the date like that do I hit enter and close out terminal? I tried it that way but I still get the 403 error code and when I reopen terminal the date is no longer there.
That is the entire command followed by a return, yes.
Commands aren’t saved in this environment.
If the current date and time is already correct, resetting it (to {month}{day}{hour}{min}{year}) won’t help.
403 usually is an error at Apple; the file is protected against access. Not something that can be “fixed” locally.
Booting the latest macOS supported by the Mac is somewhat more likely to work, based on past discussions.
If the rest of this fails (as can happen), create a bootable installer on another Mac.
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User profile for user: MrHoffman
MrHoffman
Community+ 2024 User level: Level10 122,237 points
Dec 2, 2023 9:32 AM in response to plangmead
plangmead wrote:
This doesn't work, just gives exactly the same error
I’d suggest creating a bootable installer on another Mac.
As for errors invoking date, see if invoking it as /bin/date works; if PATH is not set as expected.
/bin/date 110814292023
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User profile for user: Johnhouseman
Johnhouseman
User level: Level1 8 points
Dec 11, 2023 6:54 PM in response to Tol8
I was able to bypass it by creating a bootable usb drive containing the OSX I needed. I followed the steps listed here:
Create a bootable installer - Apple Support (CA)
unfortunately you’ll probably need another Mac but if you follow the steps closely, you may be able to get it to work as well.
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I’m getting error during Reinstall OS X Installation on MacBook Air 2010