I lost the copy of the recovery key (2024)

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User profile for user: Zacktk

Zacktk

User level: Level1

15 points

Jan 30, 2024 2:25 PM in response to nicolemori

I lost my recovery key please how can I get it back or how can I tune off the recovery key

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User profile for user: samaneh276

samaneh276

User level: Level1

16 points

Jan 16, 2024 12:00 PM in response to KevinHuang_

When we do not know the password what should we do? I loose both

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User profile for user: KevinHuang_

KevinHuang_

User level: Level1

9 points

Dec 24, 2023 2:08 PM in response to nicolemori

if you still know the passcode, you can create a new key right on the device which will replace the old one.

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User profile for user: dz_dude

dz_dude

User level: Level1

10 points

Dec 26, 2023 12:10 AM in response to J_Johnnyboy

i don't see any edit option in the account sign in and security section.

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

25,574 points

Sep 9, 2023 1:19 PM in response to nicolemori

To be clear, use of a Recovery Key (RK) is entirely optional.

Using it places the ENTIRE burden of future account recovery on YOU.

Apple literally can not help you regain access to your account if disaster strikes.

If you have a solid, well-conceived - and routinely rehearsed - disaster recovery plan established, great.

If not … and given your OP you don’t … you might consider NOT using RK until such a plan IS established.

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User profile for user: KevinHuang_

KevinHuang_

User level: Level1

9 points

Feb 24, 2024 4:59 PM in response to nicolemori

Do you know your passcode? If not, you will have to use your trusted phone number. If you can’t use that then you will need a recovery contact. Otherwise, there will be no other options to regain access to your account.

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User profile for user: kdot4

kdot4

User level: Level1

14 points

Mar 30, 2024 1:53 AM in response to Chattanoogan

my whole problem with this is the File Vault Recovery Key. I was not informed of it’s true nature and now am left unable to work on MacBook Pro which has been sitting collecting dust for over a year now.

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User profile for user: J_Johnnyboy

J_Johnnyboy

I lost the copy of the recovery key (10) User level: Community Specialist

Sep 9, 2023 1:10 PM in response to nicolemori

Hey there nicolemori,

We understand you're experiencing issues with a lost recovery key, and we'd like to help.

Get started here: How to generate a recovery key

This page may also help: Two-step verification for Apple ID

Specifically, check out the section below:

"What if I lose my Recovery Key?

You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.

  1. Go to your Apple ID account page.
  2. Sign in with your password and trusted device.
  3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account. If you don't see Recovery Key in the Security section, then you are not using two-step verification. "

Please let us know the outcome after giving the above steps a try.

Cheers!

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User profile for user: kdot4

kdot4

User level: Level1

14 points

Jun 15, 2024 6:51 AM in response to nicolemori

is there anyway to retain the data that is stored on a laptop requiring a recovery key? all my photos and videos from 2014-2017 are stored on my laptop but i cant login because of the recovery key. this is apples fault

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

25,574 points

Mar 30, 2024 2:27 AM in response to kdot4

You are correct that the volume of data in these devices IS “mind blowing.”

Which is why these security safeguards are in place.

If your devices had been stolen, you might not take such a dismissive view of the safeguards.

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

25,574 points

Feb 28, 2024 10:35 AM in response to Thelmalamptey

You’d be better served by starting your own thread outlining YOUR specific circ*mstances and issue and/or question.

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User profile for user: kdot4

kdot4

User level: Level1

14 points

Mar 29, 2024 9:44 PM in response to KevinHuang_

probably needs a new recovery key due to the simple fact that they don’t know the passcode

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

25,574 points

Jun 15, 2024 7:12 AM in response to Mac Jim ID

FYI, I suspect the user needs his/her FileVault Recovery Key (vice the AppleID recovery key) in order to recover from a lost Mac password.

Either way, they won’t “like” the eventual answer , but the effects & consequences are decidedly different.

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User profile for user: Chattanoogan

Chattanoogan

User level: Level7

25,574 points

Mar 30, 2024 1:56 AM in response to kdot4

More info and detail is available starting in this section of Apple’s Platform Security Guide:

Volume encryption with FileVault in macOS – Apple Support (AU)

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I lost the copy of the recovery key (2024)

FAQs

Can I recover my Apple ID without a recovery key? ›

If you enabled an account recovery key, and have subsequently lost it, then your only option is to request a new recovery key using your Apple ID and password and a trusted device, or to user your Apple ID and password and a trusted device to disable the recovery key and revert to the more usual Apple password-reset ...

What happens if I can't find my BitLocker recovery key? ›

If you are unable to locate a required BitLocker recovery key and are unable to revert a configuration change that might have caused it to be required, you must reset your device using one of the Windows 10 recovery options.

What happens if I don't know my recovery key? ›

However, if you lose your recovery key and can't access one of your trusted devices, you'll be locked out of your account permanently. You can set up and use a recovery key in iOS 14 or later, iPadOS 14 or later, or macOS Big Sur or later.

What if I don't have a Microsoft recovery key? ›

The bottom line is if you don't have the recovery key there is no work around. You cannot reset you must clean install and delete all data on the internal system drive. If you don't have a backup of personal data it will all be lost. Did you select to save the recovery key to your Microsoft account or just USB.

What if I lost my recovery key and password Apple? ›

You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.
  1. Go to your Apple ID account page.
  2. Sign in with your password and trusted device.
  3. In the Security section, click Edit > Replace Lost Key.

How do I disable the recovery key on my Apple ID? ›

Disable your current Recovery Key (Go to Settings > click on Apple ID profile / name at top > Password & Security > Account Recovery > Recovery Key > and Disable / turn off the Recovery Key) Sign out of iCloud (Settings > click on Apple ID profile / name at top > "Sign Out" at bottom)

How to find 48 digit recovery key? ›

Go to the Microsoft "Bitlocker Recovery Key" site. http://go.microsoft.com/fwlink/?LinkId=237614 When you sign in with your personal Microsoft account, the Bitlocker Recovery Key screen appears. Keep that recovery key (a 48 digit number), for example, by writing it down on a note.

Can you skip the BitLocker recovery key? ›

Skip the first Bitlocker recovery key prompt by pressing Esc 4. Skip the second Bitlocker recovery key prompt by selecting Skip This Drive in the bottom right 5. Navigate to Troubleshoot > Advanced Options > Command Prompt 6. Type bcdedit /set {default} safeboot minimal, then press Enter 7.

How do I get into my computer without BitLocker recovery key? ›

If you do not have the BitLocker password and recovery key, you need to format the encrypted drive to remove the encryption or turn to third-party tools, such as Passware Kit, Elcomsoft Forensic Disk Decryptor, or Elcomsoft Distributed Password Recovery. EaseUS will provide detailed guides on how.

Do I need Apple recovery key yes or no? ›

A recovery key is an optional security feature that helps improve the security of your Apple ID account. If you lose access to your account, you can use your recovery key to reset your password and regain access.

How can I recover my Apple ID immediately? ›

After setup, you can find the "Forgot password or don't have an Apple ID?" option in Settings: iPhone, iPad, or iPod touch: Go to the Settings app and tap Sign in to your iPhone. Then tap "Forgot password or don't have an Apple ID?" and follow the onscreen instructions.

How to find recovery key with the help of recovery key id? ›

Here are the steps to do so:
  1. Go to the Microsoft BitLocker Recovery Keys page (https://account.microsoft.com/devices/recoverykey).
  2. Sign in with the Microsoft account that you used to set up BitLocker on your LG gram laptop.
  3. Enter the recovery key ID that is displayed on the BitLocker screen.
Feb 16, 2024

How do I find my BitLocker recovery key without login? ›

Step 1: Press the Win + X key and choose Windows PowerShell (Admin) from the popup menu. Step 2: In the PowerShell window, type Get-BitLockerVolume and hit Enter. This will display a list of all BitLocker encrypted drives on your PC. Step 3: Next, run this command and press Enter to see the recovery key.

How to find recovery key to reset PC? ›

Sign into your Microsoft account and retrieve your recovery key. Sign in from the Microsoft recovery key page. Using another computer or mobile device, go to https://windows.microsoft.com/recoverykey (in English). In the Microsoft account option, select Sign in to your Microsoft account.

Can Microsoft give you BitLocker recovery key? ›

Important: Microsoft Support is unable to provide, or recreate, a lost BitLocker recovery key. Tip: If you're an IT pro looking for more details, see the BitLocker recovery documentation.

How to reset Apple ID password without recovery code? ›

Reset your Apple ID password with the Apple Support app on a borrowed device
  1. Open the Apple Support app on the borrowed Apple device. ...
  2. Scroll down to Support Tools, then tap Reset Password.
  3. Tap “A different Apple ID”.
  4. Enter your Apple ID. ...
  5. Tap Next, then follow the onscreen instructions to reset your password.
May 6, 2024

How can I recover my Apple ID without verification code? ›

If you can't sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.

Is there another way to recover Apple ID? ›

If you don't know your Apple ID, try your email address or phone number. In addition to your Apple ID, you can sign in and reset your password with other email addresses or phone numbers on file in your Apple ID account.

How can I retrieve my Apple ID if I forgot it? ›

You can also go to the Apple ID account website to help you find your Apple ID. Go to the Apple ID account website, click Sign In, click “Forgot Apple ID or password?” then follow the onscreen instructions.

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