I have money on my Google play balance but when I try to use it it won't let me click on it to useit (2024)

FAQs

Why am I unable to use Google Play balance? ›

Make sure that you are signed in to the correct Google account. Check your Google Play balance to make sure that there is enough money to cover the purchase. Try restarting your device. Clear the cache and data for the Google Play Store app.

Find the payment method you are trying to use for the purchase. Check the expiration date of the payment methods listed. Remove or update any expired payment methods.

Check to find if your payment method is up to date. If it isn't, update it in the Payments center, then try your purchase again. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to find if there's a problem with your account.

Check that you are logged in with a valid Google account. Update your Google Play Store app by opening and updating it. Double-check that you have a valid payment method set up on your Google account, and that Google has your most recent information.

Your Google Play balance is credit that you can use to buy apps, games, and digital content on Google Play. Learn what you can buy on Google Play.

The Gift Card or Credit is not redeemable for cash or other cards, is not reloadable or refundable, cannot be combined by you with other non-Google Play balances in your Google Payments account, and cannot be resold, exchanged or transferred for value, except as required by law.

You can't redeem a code or promotion if its value puts your Play balance over the limit for your country. Spend some of your balance. Wait 24 hours. Try to redeem the code again.

To fix the issue, try the following: Go to the Payments centre. Take action on any errors or requests in the payments centre. You might need to verify your identity before you can buy anything through your Google Account.

The reasons may vary from simple ones, like an old app version, an expired or invalid card, lack of NFC support or disabled NFC. However, there may be more complex issues, for example, suspicious activity on your card or inability to add a credit card due to your bank or card issuer policies for contactless payments.

Why does Google keep declining my payment method? ›

Check that your payment info is correct: Learn how to edit, reorder, or remove payment methods. Remove the payment method, then add it back: Remove the declined payment method and then add it back on payments.google.com. Try a new card: Try to change to a different card with the “Fix payment method” button.

Clear the cache & data of the Google Play Store

Clearing cache from Google Play Store is the most common solution to issues when you download apps from Google Play Store. When you clear the cache and data, it may delete some settings on the Google Play Store app like parental controls and password protection.

Make sure that your Google Wallet app is up to date. Learn how to update apps on Android. Make sure that your Android version is 9 or above. Make sure that Google Play Services are up to date.

There's some bad news! You can't transfer your Google Play gift card balance to another account. But you should not allow the gift card to go to waste.

Play credits are generally allowed to be used only in play store for apps, games, movies, books etc. You cant use them for recharging your phine or for any purpose other than using them in Google play store purchases or using them in app purchases. How do I purchase a Truecaller Pro version with Google Play balance?