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FAQs
I can see my card in Apple Wallet but my transaction is declining, why? ›
Some possible reasons for why the transaction is declining even though the digital card still appears in the Apple wallet include: Your card has been temporarily locked. Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal.
Why is Apple Store declining my card when I have money? ›There are a number of reasons the charge or verification might be declined: Apple is not allowed to accept credit or debit cards in your country. The card is not recognized in your country. Insufficient balance or account in arrears.
Why does my card keep declining when I have money? ›Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.
Why is my Apple Pay declining when I have sufficient funds? ›Make sure the Apple Pay Cash account is not restricted or locked: If your Apple Pay Cash account is restricted or locked - Apple Support. If you're using your Apple Pay Cash card at a retailer, make sure it's displaying in the Wallet app: Set up Apple Pay Cash and person to person payments - Apple Support.
Why is my Apple wallet not accepting my card? ›Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region.
Why was I declined for my Apple Card? ›If any of the following conditions apply, Goldman Sachs might not be able to approve your Apple Card application. You are currently past due or have recently been past due on a debt obligation. Your checking account was closed by a bank (for example, due to repeatedly spending more than your available account balance).
Why is my card in Apple wallet but my transaction is declining? ›Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal. The terminal does not support contactless payments.
How to fix Apple billing problem? ›Add a new, valid payment method, then remove the old payment method. The new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.
Why is my debit card declining on my phone? ›Sometimes a transaction is declined because of insufficient funds. Check your account to make sure that you have enough to complete the purchase.
Why is my debit card not working even though it's activated? ›If you recently activated your card and this is the first use, it is possible the activation process was not fully completed. The card provider may need to manually activate the card. Often, your card is declined for your protection to prevent fraudulent purchases.
Why is my card declined due to insufficient balance? ›
If you don't have enough funds in your chequing account to cover a debit card purchase, and if the debit card is linked to your chequing account, then the transaction will most likely be declined for insufficient funds. The easiest and simplest way to remedy the problem is to deposit money into the bank account.
Why does it say insufficient funds when I have money on Apple Pay? ›You probably have a charge pending on your apple account. So it will try to charge what you are buying now AND the pending charge.
How to fix a declined debit card? ›When examining how to fix a declined debit card, you should start by making sure all the transaction information is correct. Verify the mailing address, name on card, CVV, and expiration date. Next, double-check your balance to verify that you have enough funds available.
Why is Apple restricting Apple Pay? ›Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account.
How to fix payment method declined? ›- On your Android phone or tablet, open the Google Play Store app .
- Go back to the item you want to buy & tap the price.
- Tap the current payment method.
- Choose a different payment method or add a new one.
Make sure that your Google Wallet app is up to date. Learn how to update apps on Android. Make sure your Android version is 7.0 or above. Make sure that Google Play Services are up to date.
How to fix Apple Pay not working? ›- Make sure the point-of-sale terminal works with Apple Pay.
- Try choosing a card manually.
- Check Apple Pay's system status.
- Restart your iPhone.
- Replace your credit card in Apple Pay.
- Sign out and back into your Apple ID.
- Contact Apple customer support.
There are a number of reasons the charge or verification might be declined: Apple is not allowed to accept credit or debit cards in your country. The card is not recognized in your country. Insufficient balance or account in arrears.
Why won t Apple accept my card? ›If your billing details, such as your address or ZIP code, is incorrect, this can cause your payment method to be declined. If your current payment method has expired, you must renew your credit card and update your payment information or add a new payment method.
Why is my Apple Card not working? ›If you see a message that says that your card has not been properly activated, it might not have been activated by the retailer who sold the card. The best option is to go back to the retailer and try to resolve it with them. If you need more help, contact Apple Support.
Why is my App Store saying payment not completed? ›
Make sure your payment method is up to date.
If your billing address doesn't match your payment method, the ZIP code is incorrect, or you're trying to use an expired card, you'll see a "Payment Not Completed" error. To check your payment method: Open the Settings app on your iPhone or iPad.
One common issue is that the billing information held by Apple Pay doesn't match that held by your bank. To check your card information, go to Settings and tap your name, then Payment & Shipping.