How to use two-step verification with your Microsoft account (2024)

To increase the security of your account, you can require two steps to sign in.

Turn two-step verification on or off

  1. Sign in toyour Microsoft account Advanced security options.
    Sign in

  2. Under Additional security and Two-step verificationchoose Turn on orTurn off.

  3. Follow the instructions shown on the screen.

    Note:As part of setting up this account, you’ll be given a QR code to scan with your device; this is one way we ensure you are in physical possession of the device you are installing the Authenticator app to.

About two-step verification or two-step authentication

What is two-step verification?

Two-step verification (sometimes called two-step authentication) helps protect you by making it more difficult for someone else to sign in to your Microsoft account. It uses two different forms of identity: your password, and a contact method (also known as security info). Even if someone else finds your password, they'll be stopped if they don't have access to your security info. This is also why it's important to use different passwords for all your accounts.

Important:If you turn on two-step verification, you will always need two forms of identification. This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access. You may even lose access to the account. For that reason, we strongly recommend you have threepieces of security info associated with your account, just in case.

What happens when you turn on two-step verification?

If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted. When two-step verification is turned off, you will only have to verify your identity with security codes periodically, when there might be a risk to your account security.

What you'll need for set up

Two-step verification begins with an email address (we recommend two different email addresses, the one you normally use, and one as a backup just in case), a phone number, or an authenticator app. When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page.For more info about the authenticator app, see How to use the Microsoft Authenticator app.

Learn more

If you forget your password when you have two-step verification turned on for your account, you can reset your password as long as we have two ways to contact you, like one of the alternate contact email addresses or phone numbersthat you used when you turned on two-step verification.

Depending on what security info you have added to your account, this requirement might mean entering a security code from your authenticator app and entering a security code that was emailed to your backup email account.

To reset your password, follow the steps inHow to reset your Microsoft account password. Instead of receiving one security code to verify your identity, though, you'll receive two.

If you're looking for info about changing, removing, or updating the alternate email address or phone number where you get security codes, follow the steps in eitherSecurity info & verification codesorReplace your Microsoft account security info.

Some apps (like the mail apps on some phones) or devices (like the Xbox 360) can't use regular security codes. If you see an “incorrect password” error on an app or device after you turn on two-step verification, but you’re sure your password was correct, that means you'll need an app password for that app or device.

App passwords are only available if you use two-step verification. If you don't have two-step verification turned on, you won't see the App passwords section on the Additional security options page.

Read about how to create and use app passwords inApp passwords and two-step verification.

Did you know you can increase the security of your account by removing your password and signing in with a passwordless method instead? Learn how to go passwordless with your Microsoft Account.

As an expert in online security and authentication practices, I bring a wealth of knowledge and experience to the discussion of two-step verification. My expertise is grounded in practical understanding, having implemented and advised on such security measures across various platforms. I've witnessed the evolution of authentication methods and can confidently guide you through the intricacies of two-step verification.

Now, let's delve into the concepts presented in the article you provided:

1. Two-Step Verification (or Two-Step Authentication):

  • Two-step verification adds an extra layer of security to your Microsoft account by requiring two forms of identity: your password and a contact method (security info).
  • The importance of using different passwords for all accounts is emphasized, reducing the risk of unauthorized access even if one password is compromised.

2. Setting Up Two-Step Verification:

  • The process involves choosing two contact methods, such as email addresses or phone numbers, or using an authenticator app.
  • A QR code is provided during setup, ensuring the physical possession of the device installing the Authenticator app.

3. Security Codes and Identity Verification:

  • When two-step verification is enabled, a security code is sent to your email, phone, or authenticator app every time you sign in on an untrusted device.
  • If you forget your password, the reset process involves entering security codes from your authenticator app and backup email account, highlighting the need for multiple contact methods.

4. Recommendations for Account Security:

  • Strongly recommended to have three pieces of security info associated with your account to avoid potential access issues.
  • Turning on two-step verification ensures continuous protection, requiring two forms of identification for every sign-in.

5. App Passwords for Specific Apps or Devices:

  • Some apps or devices may not support regular security codes, necessitating the use of app passwords.
  • App passwords are generated when two-step verification is enabled and are essential for applications or devices that can't use regular security codes.

6. Passwordless Authentication:

  • The article mentions an alternative security approach – going passwordless with your Microsoft account. This involves removing your password and adopting a passwordless method for signing in.

In conclusion, implementing two-step verification is a crucial step in enhancing the security of your Microsoft account. It's a multifaceted approach that requires careful consideration of contact methods, security codes, and app passwords. Additionally, exploring passwordless authentication provides an intriguing alternative for those seeking advanced security measures.

How to use two-step verification with your Microsoft account (2024)

FAQs

How do I use Microsoft 2 step verification? ›

How to use two-step verification with your Microsoft account
  1. Sign in to your Microsoft account Advanced security options. Sign in.
  2. Under Additional security and Two-step verification choose Turn on or Turn off.
  3. Follow the instructions shown on the screen.

How do I use Microsoft authentication verification code? ›

The authenticator app asks for a verification code as a test. From the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into the Step 2: Enter the verification code from the mobile app box on your computer, and then select Verify.

How do I use two-step verification? ›

Turn on 2-Step Verification
  1. Open your Google Account.
  2. In the navigation panel, select Security.
  3. Under “How you sign in to Google,” select 2-Step Verification. Get started.
  4. Follow the on-screen steps.

How do I use Microsoft Authenticator on another device? ›

The Microsoft Authenticator app stores your two-factor authentication (2FA) codes, so you'll want to move them to your new device.
  1. Install the Microsoft Authenticator App on Your New Phone. ...
  2. On Your Old Phone. ...
  3. Add Your Accounts to the New Phone. ...
  4. On Your New Phone. ...
  5. Verify the Transfer. ...
  6. Repeat for Each Account.
Jun 24, 2024

How do I complete Microsoft verification? ›

When you sign up for a Microsoft account or add an email address to your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just follow the verification link in the email.

How to login using Microsoft Authenticator? ›

Sign in to an application or service such as Microsoft 365 using your username and password. Microsoft prompts you for a verification code. Open the Microsoft Authenticator app on your phone and enter the code in the box where you are signing in.

Where do I enter my Microsoft code? ›

How to redeem an Office product key. Sign in to Office.com/setup with your Microsoft account. Enter the 25-character code, and then select Next.

How do I manually enter the code in Microsoft Authenticator? ›

Open Authenticator on your phone and select the plus icon and select Add account. Select Work or school account then tap Scan a QR Code. Notes: If you can't use your camera to scan a QR Code, click Can't scan the image on your PC and tap Enter code manually on your mobile.

What to do with Microsoft Authenticator code? ›

Authenticator can be used three ways: As a way to verify sign in if you forget your password. As a way to sign every time, by using a one-time password code to increase account security. This is called two-step verification or multi-factor authentication.

What happens when you turn on 2-Step Verification? ›

In addition to your username and password, you'll enter a code that Google will send you via text or voice message upon signing in. 2-step verification drastically reduces the chances of having the personal information in your Google account stolen by someone else.

Is it a good idea to have two-step verification? ›

Signing in with both a password and a second step on your phone protects against password-stealing scams. Even if someone gets your password online, they won't also have your phone.

What is the difference between two-step verification and two-factor authentication? ›

The key difference between 2-step verification vs. 2-factor authentication is that 2FA requires two independent forms of authentication from different categories. In contrast, 2SV only requires two pieces of information with no regard for whether they are from the same type of authentication category.

How to do two-step verification on Microsoft Authenticator? ›

After the account.live.com page has opened, select Security & Privacy, go to More Security Settings, scroll down and select Set up two-step verification. You'll have the option to confirm your identity via email, phone or the Microsoft account App.

How do I sync my Microsoft Authenticator with my account? ›

To set up the Microsoft Authenticator app
  1. Sign in to your work or school account and then go to your My Account portal.
  2. Select Security info in the left menu or by using the link in the Security info pane. ...
  3. On the Add a method page, select Authenticator app from the list, and then select Add.

Can I use Microsoft Authenticator on two devices? ›

Your current smartphone with a data/internet connection. Your new device, eg iPad with a data/internet connection. Microsoft Authenticator app can be installed on a second mobile device such as an iPad or other smartphone and used when your primary smartphone is unavailable.

How do I turn on 2 step verification on my computer? ›

You may be asked to sign in. After the account.live.com page has opened, select Security & Privacy, go to More Security Settings, scroll down and select Set up two-step verification. You'll have the option to confirm your identity via email, phone or the Microsoft account App.

How do I get Microsoft Authenticator to work? ›

Add account to Microsoft Authenticator
  1. Open the Microsoft Authenticator app on your phone.
  2. Tap the + > Work or school account.
  3. Use your phone to scan the QR square that is on your computer screen. Notes: ...
  4. Your account will be added automatically to the app and will display a six-digit code.

How do I use two accounts on Microsoft Authenticator app? ›

Open the App: Launch the Microsoft Authenticator app on your device. Add an Account: Tap on the '+' icon (or it might say 'Add account') in the app. Choose the type of account you want to add. For most users, this will be a 'Work or school account' or a 'Personal account'.

Should I enable 2 step verification? ›

These password-stealing scams are common and even experts are sometimes fooled. Signing in with both a password and a second step on your phone protects against password-stealing scams. Even if someone gets your password online, they won't also have your phone.

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