How to use dual SIM cards on your Android phone |Asurion (2024)

Fast fix

On your Android™ phone:

  1. Open Settings, then tap Connections.
  2. Tap SIM card manager.
  3. Tap the SIM card you want to activate.
  4. Slide the switch to On.
  5. Tap Name, type in a name for the SIM card, then tap Done.

Do you need to keep your work and personal phone accounts separate? Many of us do, but it’s awkward juggling two devices. Here’s a solution: try using a dual SIM phone. We’ll show you how. Asurion Experts help fix all your tech whether you don’t have service or you want to unblock a number on your Android phone. Here’s our guide on using dual SIM cards on your Android phone.

What’s a dual SIM card phone?

A SIM card, or Subscriber Identity Module, is a small chip that stores data and connects your smartphone to a mobile network. If you’ve got a dual SIM card phone, you can get an additional card from your carrier and use two SIM cards to switch between two separate mobile phone numbers and data plans on one device. Cool, right?

The dual SIM card feature is handy if you want to keep your work and personal calls and texts separate or if you travel frequently and want to avoid roaming fees by switching from one SIM card to another (so you can use a local cellular plan) during your trip.

How does a dual SIM card work?

Dual SIM card phones have two SIM card slots. When you insert two SIM cards, you can easily switch between your two phone numbers and use them however you like: one SIM card could be for calls and texts, and the other for data, or both can be used for phone calls, texts, and data. Your choice.

How to use dual SIM cards on your Android phone |Asurion (1)

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Will my Android phone work with dual SIM cards?

Many new Android phone models, like the Samsung® Galaxy S24 and the Google® Pixel 8, come with the dual SIM card feature. Check with your device manufacturer to see if the phone you have or the mobile device you want to buy works with dual SIM cards.

Or, simply remove the SIM card tray on your device, and take a look. Depending on your Android model, your SIM tray will be located on the bottom-left edge of your device or on the side or top edge. Then:

  1. Open the tray.
  2. If it says SIM2 on the tray, it’s a dual SIM.

Check out our guide if you need help opening the tray or removing or inserting a SIM card.

How to activate dual SIM cards

Once you’ve securely placed both SIM cards in the tray, here’s how to activate them:

  1. Open Settings, then tap Connections.
  2. Tap SIM card manager.
  3. Tap the SIM card you would like to activate.
  4. Slide the switch to On.
  5. Tap Name, type in a name for the SIM card, then tap Done.
  6. Repeat the steps for the second card.

How to switch between SIM cards on your Android

Instructions may vary depending on your dual SIM device, but if you’ve activated both SIM cards, you can easily switch which one you are using. Here’s how to switch between SIM cards on most Samsung dual SIM card phones:

Using the Settings app

  1. Open Settings > Connections.
  2. Tap SIM Card Manager.
  3. Tap the SIM card you want to switch to.

Using the Phone app

  1. Type the name of the person you want to call or text.
  2. Tap the SIM card icon that appears at the bottom of the screen to switch between SIM cards.

Tried these steps and still need help? We got you. Get your tech problem solved when you call or chat with an expert now.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

How to use dual SIM cards on your Android phone |Asurion (2024)

FAQs

How to use dual SIM cards on your Android phone |Asurion? ›

Dual SIM models allow you to use two SIM cards in one device. This is handy if you have separate phone numbers for work and home or if you would like to use a local number while keeping your original number active when in a foreign country. What type of SIM cards tray does my device have?

What is the point of a dual SIM phone? ›

Dual SIM models allow you to use two SIM cards in one device. This is handy if you have separate phone numbers for work and home or if you would like to use a local number while keeping your original number active when in a foreign country. What type of SIM cards tray does my device have?

How do I choose which SIM uses data? ›

Only one mobile number can use cellular data at a time.
  1. Open the. Settings app. ...
  2. Cellular. .
  3. Cellular Data. . ...
  4. Tap the number you'd like to use cellular data. If a line is active on a Second Number price plan (talk and text), do not select the Second Number line for data use.
  5. Allow Cellular Data Switching switch.

How to choose which SIM to call from Android? ›

But when you dial a number from the keypad you have the option to choose which sim you want to call from. If you call from your contacts you just need to press and hold the phone icon and you will be given options as to what sim you want to use. The same works for calls in your recent history as well.

How do you switch between SIMs on a dual SIM phone? ›

How to switch between SIM cards on your Android
  1. Open Settings > Connections.
  2. Tap SIM Card Manager.
  3. Tap the SIM card you want to switch to.

Does it matter which SIM card slot I use? ›

No. Phones come with switchable network bands on a particular slot. So, if you put a 4G SIM in any one of the slot and if you select that SIM slot for data connection, you won't get any speed change. But if your phone has 4G for a particular slot then you've to put the SIM in that slot itself.

How to know which SIM is being used for data? ›

If you do not want to turn off the Allow mobile data switching mode, but you do want to know which SIM is using data, go to your device's Mobile / Cellular Settings and check under Mobile Data. Your device will indicate whether it is using data from the primary SIM (your physical, regular SIM card) or the eSIM.

How to receive messages in dual SIM? ›

The first step in receiving SMS on a dual SIM Android phone is to set a default SIM for SMS. To do this, go to your device's settings, locate the SIM card settings, and choose the default SIM for SMS. This will ensure that all incoming SMS messages are received on the selected SIM card.

How can you tell if someone is using two SIM cards? ›

You can check on your notification panel. On that you can check for 2 network indicators. If there is two network indicators, that means that phone has two sim cards. You can check you phone setting, in that you can find “Sim card” or “Sim Card Manager” option inside your Mobile Network tab.

How to activate dual sim? ›

Turn on mobile data
  1. Open your phone's Settings app.
  2. Tap Network & internet SIMs.
  3. Tap your first SIM's name.
  4. Turn on Mobile data.
  5. Repeat for the second SIM.

Can you tell which number is being called on dual sim? ›

The easiest way is to use different ring tones for the SIMs. That way you know it immediately. Otherwise the pone will tell you and you can look. Owns, and has owned many Android devices.

How do I set my SIM 1 and 2? ›

Go to Settings > Mobile network > SIM management and set SIM 1 or SIM 2 as the default mobile data or default calling SIM.

What happens when we call from sim1 to sim2 on a dual sim mobile? ›

The second sim is temporarily suspended and loses it's network during the call although you may not see it on the phone. Look for" Dual Sim, dual standby active" in the phone's specs page. This means both sim will be active only during standby i.e. when you are not using any of the sim for making calls.

How to choose which SIM card to use? ›

Open the Settings app on your Android smartphone. On the Settings home page, you'll come across the SIM card manger option. Click on it, and on the new screen, you will be able to see multiple SIM card settings available for you.

Do you need a dual SIM phone? ›

A Dual SIM Phones lets you talk on one line and still receive calls from the other. This means you can put the first call on hold to answer the other instead of having it go straight to voicemail. You can use your phone internationally without having to worry about switching your regular SIM card in and out.

Can you turn one SIM off on a dual SIM phone? ›

You can turn off one SIM card in the settings section of your phone. The settings options may vary between devices. For dual SIM settings specific to your device, search your device in our Device Guides. If you do not wish to use a second SIM card, you could also remove the second SIM from the SIM card slot.

How do you know if someone is using two SIM cards? ›

You can check on your notification panel. On that you can check for 2 network indicators. If there is two network indicators, that means that phone has two sim cards. You can check you phone setting, in that you can find “Sim card” or “Sim Card Manager” option inside your Mobile Network tab.

Can dual SIM phones receive calls the same time? ›

While both SIMs can't be used for calls simultaneously, users can receive calls and messages on both numbers.

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