How to Unfreeze Your Credit (2024)

How to Unfreeze Your Credit (1)

Last Updated: February 6, 2024

5 min read

Using your credit card

Key points about: unfreezing credit

  1. A credit freeze restricts who can access your credit report.

  2. You may need to unfreeze your credit to apply for new credit.

  3. It is free to freeze and unfreeze your credit report.

If you’re concerned about fraud or identity theft, a credit freeze can prevent someone from accessing your credit report. However, if you want to apply for a new credit card or a loan, a creditor will need access to your credit report to see if you qualify. To permit a credit check, you will have to unfreeze your credit report if you previously placed a credit freeze on your credit file. Let’s explore what a credit freeze is, when to unfreeze your credit, and how to do it.

Is freezing credit the same as freezing a credit card?

Freezing your credit report and freezing a credit card are not the same thing. A credit freeze prevents access to your credit report and against someone opening new credit accounts in your name, while a credit card freeze prevents most new transactions on a card

You may want to freeze your credit report if an identity thief uses your social security number to open a new account, or if a data breach exposes your information. On the other hand, a credit card freeze makes more sense if you lose a specific credit card.

What is a credit freeze?

A credit freeze, also known as a security freeze, restricts who can access your credit report. When you freeze your credit, it prevents you and others from opening a new credit account for as long as the freeze is in place. The purpose is to prevent any new credit accounts from being opened fraudulently in your name. You may decide to do a credit freeze if you’ve experienced credit card fraud or identity theft.

Anyone can freeze their credit report. To place a credit freeze, you need to contact each of the three major credit bureaus–Equifax, Experian®, and TransUnion. Freezing your credit is free, according to the Federal Trade Commission, and will not hurt your credit score. If someone uses your personal information, like your social security number, to open a new credit account or take out a personal loan, your credit scores may go down temporarily.However, the Fair Credit Reporting Act requires each credit reporting agency to remove inaccurate information that result from credit fraud from your credit file.

What is a credit card freeze?

If you misplace your credit card and you want to look for it before canceling, your credit card issuer may allow you to use a credit card freeze. For instance, if you think you left your credit card at the grocery store, you may be able to freeze your account until you have a chance to find it.

Did you know?

A freeze prevents anyone from using your credit card without having to report it as lost or stolen. With Discover, you can use Freeze it® to freeze your account in seconds with an on/off switch either on the mobile app or website to prevent new purchases, cash advances, and balance transfers.1

Learn More

There is no cost associated with freezing your credit card, and as soon as you find your credit card, you can unfreeze it.

When to unfreeze your credit report

A credit freeze typically lasts until you unfreeze your account. If you want to apply for a new loan or credit card, you will need to unfreeze your credit. A frozen credit report won't allow the lender to review your credit history and determine if you qualify for a new account. When you want to unfreeze your credit report, you have two options.

Unfreeze your credit temporarily

If you’ve experienced fraud or your personal information has been stolen, you may want to use a temporary unfreeze. This is also called “thawing.” A temporary thaw allows a creditor to access your otherwise frozen credit for a select amount of time, so they can run a credit check. You can contact the credit reporting agency to schedule a specific period of time that you would like to unfreeze your credit.

Unfreeze your credit permanently

If you feel confident that your credit is secure and there has been no fraudulent activity, you might want to permanently unfreeze your credit with each major credit bureau.

Credit freeze vs. credit lock

A credit freeze and a credit lock both block access to your credit report. However, while a credit freeze is free, a credit lock is a service that’s typically offered as part of a paid credit monitoring service offered by a credit bureau. With a credit freeze, you can keep it in place for as long as you want. A lock will last as long as you pay for the service. The main advantage of a credit lock is that you can lock and unlock your credit report yourself online, so you don’t have any wait, as you might with a credit freeze.

How to unfreeze credit with the major credit bureaus

To unfreeze your credit report, contact the credit bureau(s) where you originally froze your credit. You can typically reach the major credit reporting agencies by phone, online, or by mail.

How long does it take to unfreeze your credit?

Credit bureaus are required by law to lift a freeze within one hour if requested by phone or online, according to usa.gov. If you mail in your request, the credit reporting agencies have up to three days after the request is received.

What does it cost to unfreeze a credit report?

By law, it’s free to freeze and unfreeze your credit report whenever you want.

If you’ve been the victim of credit card fraud or identity theft, a credit freeze is a consumer protection tool that can help. A credit freeze is a free and convenient way to prevent someone from reviewing your credit report. If lenders need access to your credit file to approve you for new credit, you can request a temporary thaw. If you feel that you’re no longer at risk, you may want to request a permanent unfreeze.

How to Unfreeze Your Credit (2024)

FAQs

How can I quickly unfreeze my credit? ›

How to unfreeze your credit report. The quickest and easiest way to unfreeze your credit report is to contact the credit bureau (or bureaus) you used to freeze your credit either online or by phone. But you also have the option to contact them by mail.

How do you unfreeze your credit limit? ›

How to Unfreeze Your Credit
Methods for Lifting a Credit Freeze
OnlinePhone
ExperianExperian Freeze Center888-397-3742
TransUnionTransUnion Service Center888-916-8800
EquifaxEquifax Consumer Services Center888-298-0045
Aug 23, 2024

Do I have to unfreeze all three credit bureaus to apply for a credit card? ›

If you're looking to apply for a loan or credit card, you will need to unfreeze your credit report. You'll have to unfreeze your credit report individually with each credit bureau. However, if you know which bureau a creditor is using, you can just unfreeze that one.

How do I unfreeze my account with TransUnion? ›

How to unfreeze your credit. Your credit freeze will remain in place until you remove or temporarily lift it. You can remove or temporarily lift your freeze easily online. If you'd like to remove or temporarily lift your freeze by phone, call TransUnion at 800-916-8800.

How long does a credit freeze last? ›

How long does a security freeze last? A security freeze shall remain in place until you request that it be removed. How long does it take for a security freeze to be lifted? The credit reporting agency has up to three business days to comply with your request once it has been received.

How do I temporarily disable credit freeze? ›

In order to place or remove a credit freeze on your credit reports, you must contact each of the three major credit bureaus (Equifax, Experian and TransUnion) individually. It might be worth asking your potential creditor or employer which bureau it uses for credit checks.

How do you unfreeze an amount? ›

Bank account freeze by cyber crime how to unfreeze
  1. Contact your bank: Reach out to your bank's customer service department or visit your local branch to understand the exact reason for the account freeze. ...
  2. Consult with Lawyer: The very basic and important step to start is talk to Cyber Crime Lawyer / advocate.
Aug 4, 2024

How often can you unfreeze your credit? ›

It's free to freeze and unfreeze your credit report as often as you like. Ultimately, freezing your credit adds an extra layer of security to your identity and accounts.

How do I unfreeze my Equifax? ›

You can place, temporarily lift, or permanently remove a security freeze on your Equifax credit report in several ways.
  1. Online, by creating a myEquifax account. You can check the status of your security freeze through your myEquifax account as well.
  2. By phone. Call us at (888) 298-0045. ...
  3. By mail.

Is there a downside to freezing your credit? ›

A freeze can give you a false sense of security — you may still be susceptible to credit fraud or other fraud involving your Social Security number. A credit freeze won't affect your current accounts, but if a thief steals the information on an existing account, your credit may be used without your permission.

What documents do I need to unfreeze my credit? ›

To freeze or unfreeze your Equifax credit report by mail, you'll need to download a form from the Equifax website and provide copies of documents that verify your identity and address, such as your Social Security card and a utility bill.

Can you unfreeze credit without a PIN? ›

You can unfreeze your credit reports online, with all three credit bureaus, without a security freeze pin. Be prepared to answer a list of security questions. These questions can sometimes be very comprehensive. For example, the most recent balances on your credit cards, or the last four digits of your bank account.

How do I unfreeze my account online? ›

When you discover that your bank account is frozen, the first step is to contact your bank. You can either do so via phone banking, email, or a chatbot. Alternatively, you can visit the nearest bank branch and discuss the issue with the Bank Manager.

What is a good credit score? ›

Credit score ranges explained
579 or lowerPoor
580-669Fair
670-739Good
740-799Very Good
800 or higherExceptional
Jun 11, 2024

How do I unfreeze my Experian account? ›

To unfreeze your Experian report over the phone, call 888-397-3742. You will then be asked to provide personal information including your name, address, Social Security number, date of birth, and email address so Experian can verify your identity.

Can you undo a credit freeze? ›

You can unfreeze your credit or temporarily lift a freeze for a set amount of time for free when you're ready to apply for new credit and allow access to lenders.

How do I temporarily unfreeze Equifax? ›

At Equifax, you can manage your freeze online with your username and password after creating a myEquifax account. You can also manage your freeze by phone: call us at (888) 298-0045. You'll be required to give certain information to verify your identity.

How many times can I freeze and unfreeze my credit? ›

It's free to freeze and unfreeze your credit report as often as you like. Ultimately, freezing your credit adds an extra layer of security to your identity and accounts.

How can I instantly unfreeze my bank account? ›

Steps to unfreeze your account
  1. Contact your bank. Calling your bank is usually the quickest way to find out why your account is frozen and what you can do to regain access.
  2. Resolve the issue. You may be able to have your issue resolved quickly, depending on your situation. ...
  3. Stop payments. ...
  4. Get legal advice, if needed.
Jul 23, 2024

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