How to restart, power reset, or set the Android TV or Google TV back to original factory settings (2024)

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Before you start

  • IMPORTANT: This article is for Android TV™ or Google TV™ models only. You can check your TV type if you're unsure.

  • Make sure the TV is on and you remove any external USB devices from the TV.

There are three different ways to reset your Android TV or Google TV depending on the issue you are experiencing:

  • Step 1 (Restart/Power Reset) is always recommended first as it can resolve many issues and doesn't affect saved information.
  • Step 2 (Factory Data Reset) is the next step and will erase all customer settings as it resets the TV to factory specifications.
  • Step 3 (Forced Factory Reset) is the final option and will also erase all customer settings as it resets the TV to factory specifications. Use this option when you can't access the TV through the menu, don't have a remote, or as otherwise specified.

Instructions

Watch this video or follow the steps to reset your TV. Note: Video playback may not work if trying to view it from the TV Help section.

How to restart, power reset, or set the Android TV or Google TV back to original factory settings (1)

Restart or Power reset (Step 1)

The menu items and steps may vary, so follow the steps that best match your TV menu

Restart

  1. Using the supplied remote control (easiest):
    • Point the remote control to the illumination LED or status LED and press and hold thePOWERbutton of the remote control for about 5 seconds, or until a messagePower offappears.

      Note: Depending on the model and OS, theCancelorRestartscreen may appear after pressing thePOWERbutton on the remote control for 3 seconds or longer. In that case, you can also selectRestartto restart.


      How to restart, power reset, or set the Android TV or Google TV back to original factory settings (2)
      • 1:Illumination LED/status LED
      • 2:Remote controlPOWERbutton
    • The TV should restart automatically. Wait for approximately one minute, and the TV will turn back on. If it does not reboot, press thePOWERbutton on the remote control to turn on the TV.
      How to restart, power reset, or set the Android TV or Google TV back to original factory settings (3)

      TV reset operation is complete. Check to see if your issue has been resolved.

  2. Restart using the TV menu. Depending on your TV and using the remote:
    • Press How to restart, power reset, or set the Android TV or Google TV back to original factory settings (4) (Quick Settings)SettingsSystemRestartRestart
    • Press HOMESettingsAboutRestartRestart
    • Press HOMESettingsDevice PreferencesAboutRestartRestart

Power Reset

Note: Skip this step if your TV power cord is inaccessible.

If you unplug and plug inthepower cable, it may havethesame effect as the reset steps above. If the situation does not change after pressing thePOWERbutton on the remote control, try the following steps. If you leave the TV with the power cord (mains lead) disconnected, the electricity that remains in the unit will be discharged. As a result, unnecessary data and error information in the memory will return to their defaults, and allow you to use the TV again normally.

  1. Turn off the TV.
  2. Unplug the television power cord (mains lead) from the electrical outlet.
  3. Let the television remain without power for 2 minutes.
  4. Plug the power cord (mains lead) back into the electrical outlet.
    How to restart, power reset, or set the Android TV or Google TV back to original factory settings (5)

Note: ForsomeGoogle TVmodels,the following alternative method has the same effect: On the TV, press thePOWERbutton for about 40 seconds, or until the TV turns off.

Factory Data Reset (Step 2)

Factory Data Reset Steps

Forced Factory Data Reset (Step 3)

Forced Factory Data Reset Steps

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How to restart, power reset, or set the Android TV or Google TV back to original factory settings (2024)

FAQs

How to restart, power reset, or set the Android TV or Google TV back to original factory settings? ›

Press HOME → Settings → About → Restart → Restart.

How do I restart my Android TV from settings? ›

Press HOME → Settings → About → Restart → Restart.

What happens if I reset my TV to factory settings? ›

Factory reset everything

A full factory reset returns your TV to its original, out-of-the-box state. When finished, you must repeat Guided Setup, reconnecting to the Internet, re-linking your Roku account, and reloading any streaming channels. You also must repeat Antenna TV setup and input configuration.

What does power reset do on a TV? ›

Power Reset

You will not lose your TV settings and data even after restarting (same as when the AC power cord is unplugged and plugged). The TV will turn off and restart automatically after about one minute.

How do I force my Android to factory reset? ›

How to perform Factory Reset on Android smartphone?
  1. Tap Apps.
  2. Tap Settings.
  3. Tap Backup and reset.
  4. Tap Factory data reset.
  5. Tap Reset Device.
  6. Tap Erase Everything.
Oct 5, 2023

How do I reset my Google TV to factory settings? ›

Google TV models
  1. Open the Settings screen. How to access Settings. ...
  2. Select System.
  3. Select About.
  4. Select Reset.
  5. Select Factory data reset. Note: If you do not want to proceed with the Factory data reset, then select Cancel or push the Back button on the remote control.
  6. Select Erase everything.

How do I reboot to factory settings? ›

Open the Settings app, then search “Reset". Tap Erase all data (factory reset) in the results. Tap Erase all data (factory reset) on the Reset options screen, then tap Erase all data and enter your password or PIN to confirm your decision.

What is the difference between Google TV and Android TV? ›

Google TV allows you to create multiple user profiles, each with its own personalised recommendations and watch history. This is especially useful for households with diverse viewing preferences. Android TV also supports multiple profiles, but the personalisation aspect is not as advanced as in Google TV.

Does unplugging a TV reset it? ›

Unplugging for a few minutes is the only possible reset available. Failure could be main board, tcon board, or power board, etc. You can contact local repair shops and get some estimates, which can total anywhere from $250 to $325.

How to restart Android TV? ›

Restart*

This is especially useful if the TV performs slowly when using apps (for example, the video and audio are not synchronised, or the app is slow). To perform a restart on an Android TV, navigate to “Home” > [Settings] > [Device Preferences] > [Reboot]. After a few seconds, the TV will restart automatically.

Does a power reset erase everything? ›

Note: Performing a hard reset does not impact any personal files on the computer.

What is the difference between reboot and reset TV? ›

If you're still having a hard time grasping how to remember the differences, consider this: restart is to redo a startup and reset is to set up a new system.

How do I wipe my Android TV? ›

From the TCL Android TV remote control, press the Settings button. Scroll to More Settings > Device Preference > Reset. Select Factory data Reset on the Factory data Reset warning screen. Select Erase Everything.

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