To reset your Binance account's Two-Factor Authentication (2FA), you need to submit a video to the Customer Service team to verify your request.
1. What should I include in the video?
1.1 Sit in front of the camera. You need to show your face clearly and hold the information page of your ID document;
Please note that if you cannot speak English, you can copy the English statement below and change the date, the email address, and the 2FA device you want to reset. Then, hold the statement in front of the camera while recording the video, and explain the content in your local language.
1.2 Speak a statement into the camera to verify your identity, such as:
"Today is DD-MM-YYYY, I'm applying to reset the Google/SMS/Email security verification (2FA) for my account. I confirm that it is my activity, and I am contacting Binance customer service to reset Google/SMS/Email security verification for my Binance account [email protected]."
1.3 Submit the video along with the picture of your ID card/driver’s license/passport you showed in the video. Please do not put watermarks on your videos and do not edit your videos.
Please note that you should include:
Today's date;
Your request (to reset your 2FA);
A clear confirmation that you authorize this activity;
A statement of your purpose;
Your Binance account email address.
For more information, please refer to this tutorial:
2. Answer security questions (optional)
Some users might need to answer security questions about:
Account registration date
Account registration IP
If you are able to provide the above information at the same time, it can help us confirm your identity and speed up the review process. You can find it in the registration email with the subject line “[Binance] Confirm your Registration From XXX (IP address) - XXX (date)”.
Please copy the information and send it to our Customer Service team.
As an expert in digital security and cryptocurrency exchanges, I understand the importance of securing your accounts, especially when dealing with assets on platforms like Binance. The process outlined in the article for resetting Binance account's Two-Factor Authentication (2FA) is a crucial aspect of account security. I have hands-on experience with similar procedures on various platforms and can provide insights to ensure a smooth process.
Firstly, the requirement to submit a video to the Customer Service team for 2FA reset is a robust security measure. This multifaceted approach, combining visual confirmation and verbal authentication, adds an extra layer of assurance. It mitigates the risk of unauthorized access, and the inclusion of personal identification documentation further strengthens the verification process.
Let's break down the key concepts outlined in the article:
Video Submission Process:
1.1 Visual Verification: Sitting in front of the camera, showing your face clearly, and holding the information page of your ID document is essential. This ensures that the person requesting the 2FA reset is the legitimate account holder.
1.2 Verbal Authentication: The statement spoken into the camera serves as verbal confirmation of the request. Including specific details like the date, the type of 2FA (Google/SMS/Email), and your Binance account email address adds specificity to the verification process.
1.3 Document Submission: Along with the video, submitting a picture of the ID card/driver’s license/passport shown in the video further validates your identity. The prohibition on watermarks and video edits is crucial to maintaining the integrity of the submitted materials.
1.4 Information Inclusion: Ensuring that the video includes today's date, the 2FA reset request, a clear authorization statement, the purpose of the request, and your Binance account email address is vital for a comprehensive verification process.
1.5 Language Flexibility: The provision for users who cannot speak English to provide the necessary information in their local language, while still adhering to the prescribed format, demonstrates Binance's commitment to inclusivity.
Security Questions (Optional):
The article mentions optional security questions that users might need to answer, such as the account registration date and IP. Providing this information, as found in the registration email, can expedite the review process and further confirm the identity of the account holder.
In conclusion, the outlined procedure exhibits a well-thought-out and comprehensive approach to account security, reflecting Binance's commitment to protecting user assets. Following these steps diligently is crucial for a successful and secure 2FA reset.
Websites usually give a recovery code to you when you enable 2FA on your account. Use your recovery code to get access to your account. If you don't have a recovery code go to the site's support and ask them to disable two factor authentication on your account for you.
Websites usually give a recovery code to you when you enable 2FA on your account. Use your recovery code to get access to your account. If you don't have a recovery code go to the site's support and ask them to disable two factor authentication on your account for you.
Select 2-Step Verification from the Security menu; you may be prompted to log in once again.
If you haven't set up backup codes for your account, from the Security menu, select Backup codes from the How you sign in to Google section (Figure A, left).
Check the time and date on your phone and make sure they match the computer or device you are logging in from. You can check that the times sync here. If your code is still not working, please restart your device and retry logging in.
If you've lost access to your 2FA device, you can recover your account by using backup codes, alternative recovery options like a secondary email or phone number, or by contacting customer support. Be ready to confirm your identity by answering a few security questions or providing proof of ID.
Yes 2FA can normally be turned off by verifying your identity through backup codes, account recovery, trusted devices, or manual ID confirmation with customer support. The key is proving you are the legitimate account owner even if you don't have your 2FA device or codes handy.
Google is changing the way you can set up and enable two factor authentication. Instead of entering phone number, users will be able to use a hardware security key or other authentication methods.
How do I transfer my Google Authenticator app to a new device? To set up Google Authenticator on your new phone without your old phone, simply install the app and then scan the QR code from your Google Account. If you have another phone with the app set up, you can also scan a QR code from that device.
Select Sign-in and security settings, then scroll down to "2-Step Verification".Select Edit or tap 2-Step Verification, then select Delete settings. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
Introduction: My name is Kelle Weber, I am a magnificent, enchanting, fair, joyous, light, determined, joyous person who loves writing and wants to share my knowledge and understanding with you.
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