How to remove complete balance to change … (2024)

Limnos

415,891 points

Hello! Thank you for using Apple Support Communities.

If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance.

Alternatively, you could ask Apple to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you Use this link Apple provides to take you directly to the people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

If you choose the Apple Support option, use the direct link I provided. It might save you some time over using the general support link to Official Apple Support because that will just eventually take you there anyway after a bit of hunting.

Alternatively give Apple a call:

Contact Apple for support and service - Apple Support

If you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support

Have a great day!

Katana-San

67,657 points

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:

Contact Apple for support and service

Also if you are changing regions take a look through this article as well:

Change your Apple ID country or region - Apple Support

~Katana-San~

Katana-San

67,657 points

Hello ~ See the detailed posts already present.

~Katana-San~

adegoke82

8 points

Sajidsayyed

8 points

Limnos

415,891 points